Tech Team and Zipline Guide - The Adventure Group

The Adventure Group; Whistler; Hybrid; CAD 26,000 - 32,000; Full time

Benefits offered by this job

50% off food & beverage

Adventure perks: 20% off The Adventure

Accommodation discounts: 20% off at Ad

Wellness perks: 20% off at The Spa

Job summary

The Adventure Group in Whistler, BC is seeking a hybrid team member to balance 2 days of technical support with 3 days of Zipline guiding. You will help with equipment maintenance, inspections, inventory, and safety standards while also leading guests through exciting zipline experiences.

Ideal candidates enjoy outdoor work, hands-on tasks, and working with people. The role offers flexible schedules and opportunities to grow within Whistler’s dynamic hospitality group.

Qualifications

• Experience in a technical, maintenance, outdoor recreation, hospitality, or guest-facing role is an asset.
• Working knowledge and hands-on experience with a variety of hand tools is an asset.
• A strong interest in learning technical skills and developing within the role.
• Positive attitude with a strong team-oriented mindset.
• Confident communicating with guests and team members.
• Ability to adapt to changing priorities in a fast-paced environment.

Responsibilities

• Support equipment maintenance, inspections, and repairs.
• Assist with inventory and general workshop organization.
• Maintain TAG equipment, courses, and gear to high safety standards.
• Support contractors, projects, and other operational needs as required.
• Guide guests through safe, fun, and memorable zipline experiences.
• Deliver clear safety briefings and instructions.
• Monitor guests, equipment, and course conditions throughout the day.
• Provide friendly, confident guest service while working outdoors.
• Support daily course set-up, equipment checks, and operational tasks.

Skills

Hand tools

Technical maintenance

Outdoor recreation

Guest-facing

Team oriented

Tools

Workshop tools

Job description

Tech Team and Zipline Guide - The Adventure Group

The Adventure Group, Whistler, BC, CA

10 days ago Requisition ID: 1606

Salary Range: $19.00 To $23.00 Hourly

Who We Are

At Gibbons Whistler, we're all about Making People Happy. Since 1979, we have been the backbone of Whistler hospitality bringing people together through unforgettable experiences.

Everything we do is rooted in our core values: Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commit to Excellence.

The Opportunity

At The Adventure Group, creating exceptional guest experiences starts both behind the scenes and out on the course. In this hybrid role, you'll spend 2 days per week supporting the Tech Team and 3 days per week as a Zipline Guide.

As part of the Tech Team, you'll assist with equipment maintenance, inspections, inventory, and general technical operations, helping ensure our workshop, courses, and gear meet high safety and quality standards. As a Zipline Guide, you'll lead guests through their adventure, providing a safe, fun, and memorable experience from start to finish.

This is a great opportunity for someone who enjoys working with their hands, being outdoors, working with people, and having a varied work week.

Perks of the Job

• $19 - $23 based on qualifications and experience
• 50% off food & beverage at all Gibbons venues
• Adventure perks: 20% off The Adventure Group for you and your friends & family
• Accommodation discounts: 20% off at The Adara Hotel and Gibbons Life Condos
• Wellness perks: 20% off at The Spa at Whistler
• Exclusive partner discounts at local Whistler businesses
• Flexible schedules and a supportive team culture
• Access to community events and staff appreciation nights
• Growth opportunities in Whistlers most dynamic hospitality group. We're passionate about promoting from within and supporting your career journey.
• Immersive work environment steps from the mountains. We take our core purpose of "Have Fun" very seriously.

What You Bring to the Table

• Previous experience in a technical, maintenance, outdoor recreation, hospitality, or guest-facing role is an asset
• Working knowledge and hands-on experience with a variety of hand tools is an asset
• A strong interest in learning technical skills and developing within the role
• Positive attitude with a strong team-oriented mindset
• Confident communicating with guests and team members
• Ability to adapt to changing priorities in a fast-paced environment
• Comfortable working outdoors in varying weather conditions and remaining on your feet for extended periods
• Physically capable of lifting up to 30 lbs and performing the physical requirements of the role
• Strong commitment to safety and following established procedures
• Valid 80-hour First Aid certification, or willingness to obtain
• Rope access certification (IRATA, SPRAT, NFPA, or equivalent), or willingness to obtain
• Previous zipline guiding or adventure tourism experience is an asset, but not required

Your Days Will Look Like

• Support equipment maintenance, inspections, and repairs
• Assist with inventory and general workshop organization
• Maintain TAG equipment, courses, and gear to high safety standards
• Support contractors, projects, and other operational needs as required
• Guide guests through safe, fun, and memorable zipline experiences
• Deliver clear safety briefings and instructions
• Monitor guests, equipment, and course conditions throughout the day
• Provide friendly, confident guest service while working outdoors
• Support daily course set-up, equipment checks, and operational tasks

At Gibbons Whistler, our core values-Encourage Trust, Have Fun, Show Kindness, Lead With Purpose, and Commitment to Excellence-guide everything we do. We believe that fostering diversity, equity, and inclusion is essential to living by these core values. We warmly welcome applicants of all backgrounds, identities, and experiences to join us in creating a workplace where kindness thrives and we make people happy!