Team Leader - Winery

Andrew Peller Limited; Niagara-on-the-Lake; On-site; CAD 25,000 - 36,000; Full time

Benefits offered by this job

Competitive pay

Employee Gift Card

Overtime potential

Employee Assistance Program

Mentorship program

Job summary

Andrew Peller Limited in NOTL is seeking a Team Lead to support the retail and experience operations at Trius Winery. You will help drive revenue and wine club targets while delivering a high-quality guest experience, and you may serve as Manager on Duty, overseeing opening and closing duties and coaching part-time staff.

The role requires 1–2+ years of supervisory retail experience in Hospitality or luxury settings, with strong product knowledge and the ability to multitask.

Qualifications

• Minimum 1–2+ years of retail supervisory experience.
• Experience in Hospitality/Tourism or luxury retail is preferred.
• WSET or ISG/CAPS or CMS certification is an asset.

Responsibilities

• Communicate with the Retail & Experience Manager on teammate performance.
• Support teammates on the service floor and at the sales counter.
• Train staff on wine products, accessories, and retail experiences.
• Lead retail experiences and host VIP guests.
• Manage seasonal décor and merchandising.
• Coordinate group bookings and greet pre-booked groups.
• Monitor stock levels and place orders as needed.
• Ensure safety, security and cleanliness.

Skills

Retail supervisory experience

Customer service excellence

Leadership

Tools

Oracle

POS system

Dayforce

Job description

Job Description

Posted Tuesday, August 25, 2026 at 4:00 AM

#BeExtraordinary

AtAndrew Peller Limited (APL), our mission is to be Canada’s #1 branded wine and craft beverage company by delivering the perfect brand experience for every lifestyle and occasion. Through our commitment to excellence, honouring our roots, owning it, fostering belonging and driving to succeed, we inspire teammates to be extraordinary every day.

Who We Are

We are one of Canada's largest and oldest wine companies with a rich heritage in quality winemaking.

We produce some of Canada's most recognized brands and offer our teammates a challenging and rewarding employment experience.

We are looking for a leader ready to take the next step in their career with our amazing brand and winery at Trius in NOTL. This is a rare opportunity to work with amazing leadership at a fast-paced winery in beautiful Niagara on the Lake.

The Opportunity

The Team Lead supports the team in achieving established revenue and wine club targets relative to all retail, tour and experience operations on the property. In addition, this role ensures an extremely high-quality guest experience, that promotes brand image and meets/exceeds financial objectives. This role regularly serves as Manager on Duty, performing retail administrative tasks (including opening and closing the wine shop) and providing leadership and appropriate coaching to part-time hospitality teammates.

Highlights of the job

• Communicates regularly with Retail & Experience Manager about teammate performance.
• Supports teammates on the service floor and sales counter.
• Train retail and experience teammates in all wine products, accessory programs and retail experiences.
• Lead retail experiences as needed and host VIPs.
• Responsible for seasonal décor and supports with retail merchandising.
• Take the lead on bookings for group experiences, greet all pre-booked groups and assign retail teammates as needed.
• Financial and Inventory Management
• Monitors stock levels of wine, accessories, packaging and general operation supplies for retail stores, flagging order needs to manager as needed.
• Safety, Security and Cleanliness
• 1-2+ years retail supervisory experience preferably in a Hospitality/Tourism or luxury retail environment.
• WSET or ISG/CAPS or CMS certification is an asset.
• Technical savvy to use inventory system (Oracle), POS system, scheduling (like Dayforce).
• Ability to multitask.
• Outgoing, enthusiastic personality and desire to excel in service environment

The offer

• Competitive hourly rate
• Employee Gift Card loaded monthly with money to be spent in our wineries, restaurants and retail shops
• Potential for overtime pay
• Access to Employee Assistance Program for your health and wellbeing
• Rare opportunity for hands on training and mentorship

We are conducting an internal and external search simultaneously. We wish to thank all applicants for their interest; only those applicants selected for an interview will be contacted.

Accommodation

Andrew Peller Limited is committed to meeting the needs of persons with temporary and/or permanent disabilities in a way that allows them to maintain their dignity and independence. We are happy to discuss any need for accommodation in the workplace and will make an effort to meet those needs in a timely manner by preventing and removing barriers to accessibility in the areas of information, communications, and employment. If you require an accommodation to apply or interview for a position, please email [e-mail]

Equal Opportunity Employment

At Andrew Peller Limited, we are committed to creating and celebratinga culture of Diversity, Equity, Inclusion and Belonging. We are an equal opportunity employer committed to ensuring every person has a right to equal treatment with respect to employment without discrimination or harassment because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression,age, record of offences, marital status, family status or disability.

This role is being posted to fill an existing vacancy.