Team Leader

JACK & JONES; Hamilton; On-site; CAD 22,000 - 31,000; Full time

Benefits offered by this job

50% employee discount

Sales-based bonus

Internal promotions

Job summary

JACK & JONES in Hamilton, ON is seeking a Sales Team Leader to inspire staff and drive sales at Lime Ridge Mall. You will manage daily operations, coach associates, and ensure exceptional customer experiences while promoting the brand’s style and promotions.

The role requires 1–2 years of retail supervisory experience, strong English and French communication, and a passion for fashion. This full‑time position offers growth and a 50% employee discount.

Qualifications

• Leadership and drive from retail supervisory or keyholder roles (1–2 years).
• Ability to energize a team and deliver a positive shopping experience.
• Strong initiative and the ability to get things done.
• Excellent teamwork and communication on the sales floor.

Responsibilities

• Lead and inspire a team to deliver an energetic shopping experience.
• Drive sales, hit targets, and keep customers returning.
• Provide top-notch customer service that exceeds expectations.
• Guard floor stock and keep the store sharp and visually appealing.
• Stay informed about JACK & JONES products and promotions.

Skills

Leadership

Retail supervision

Teamwork

Bilingual English/French

Customer service

Job description

Position: Sales Team Leader, JACK & JONES

Reports to: Store Manager

Location: Lime Ridge Mall, Hamilton, ON

Compensation Offered: Starts at $19.00 per hour

Why join JACK & JONES?

JACK & JONES has become one of Europe’s leading producers of men’s fashionwear with more than one thousand stores in 38 countries. We are more than just a store, it's a destination for those who dare to be bold, embrace the unexpected, and dress the part of their unique journey. Jeans and jeanswear are the core business of JACK & JONES; however, the range of products also covers tailoring, urban sportswear, footwear, and accessories. We've got the goods for every mood!

What's in it for you:

• You will always have an incredible sense of style with our 50% employee discount in store and online.
• At JACK&JONES you can earn additional compensation when your sales reach a minimum of $500 during your work shift.
• We’re invested in your growth and development – you own it! We prioritize internal promotions.

What you’ll do:

• Lead and inspire a team to create an energetic and positive shopping experience.
• Show off your retail expertise by driving sales, meeting targets, and keeping our customers coming back for more.
• Make sure every customer leaves with a smile! Provide top-notch customer service that goes above and beyond.
• Be the guardian of our floor stock, making sure it’s always on point, while also keeping the store looking sharp and visually appealing.
• Stay in the loop with JACK & JONES’ products, and exciting store promotions.

What it takes:

• You demonstrate the level of leadership and drive that comes from a minimum of 1-2 years retail supervisory or keyholder experience.
• You're great at making those visuals pop! Your knack for arranging stuff doesn't just look cool; it practically makes customers want to buy the whole outfit.
• You demonstrate lot of initiative! You get things done ;)
• You know teamwork makes the dream work. You’re the best teammate!
• You bring the party to the sales floor – your positive vibes are contagious.
• You have excellent communication skills in both English & French - we remember you.

We will contact candidates that match the requirements needed. We review applications on an ongoing basis.

About Jack & Jones

JACK & JONES is high-quality fashion for young men. Founded in 1990, JACK & JONES is now the largest business unit within BESTSELLER and is, with its 1000+ stores, the biggest menswear retailer in Europe. With jeans as the core business, JACK & JONES enriches the heritage of authentic jeanswear by respecting history and focusing on innovative treatments and designs.

JACK & JONES covers the many facets of a young man’s wardrobe. From his playful youth to his need for timeless classics, the brand brings in a world of brotherhood, fun, and good vibes in all its designs. And since 2017, JACK & JONES has expanded its brand portfolio with JACK & JONES PLUS, JACK & JONES JUNIOR, and JJXX.

JACK & JONES is part of the worldwide fashion company BESTSELLER. For more information, please go to www.jackjones.com or www.bestseller.com.