Team Leader (St-Laurent Centre)

JACK & JONES; Ottawa; On-site; CAD 22,000 - 31,000; Full time

Benefits offered by this job

50% employee discount

Internal promotions

Sales incentive bonus

Job summary

JACK & JONES in Ottawa is seeking a Sales Team Leader to guide the store floor team at St. Laurent Centre. The role starts at $19.00 per hour and reports to the Store Manager.

You will drive sales, foster a welcoming shopping environment, and ensure stock is organized and visually appealing. Ideal candidates bring 1–2 years of retail supervisory experience, strong English and French communication, and a passion for customer service.

Qualifications

• Minimum 1–2 years retail supervisory or keyholder experience.
• Strong English and French communication skills.
• Ability to lead a team and drive sales.

Responsibilities

• Lead and inspire a team to create an energetic and positive shopping experience.
• Drive sales, meet targets, and keep customers coming back for more.
• Ensure every customer leaves with a smile and provide top-notch service.
• Be the guardian of floor stock, keeping stock on point and the store visually appealing.
• Stay updated with JACK & JONES products and store promotions.

Skills

Leadership

Teamwork

Customer service

Bilingual EN/FR

Job description

Position: Sales Team Leader, JACK & JONES

Reports to: Store Manager Location: St.Laurent Centre - Ottawa

Compensation Offered: Starts at $19.00 per hour

Why join JACK & JONES?

JACK & JONES has become one of Europe’s leading producers of men’s fashionwear with more than one thousand stores in 38 countries. We are more than just a store, it's a destination for those who dare to be bold, embrace the unexpected, and dress the part of their unique journey. Jeans and jeanswear are the core business of JACK & JONES; however, the range of products also covers tailoring, urban sportswear, footwear, and accessories. We’ve got the goods for every mood!

What's in it for you:

• You will always have an incredible sense of style with our 50% employee discount in store and online.
• At JACK&JONES you can earn additional compensation when your sales reach a minimum of $500 during your work shift.
• We’re invested in your growth and development – you own it! We prioritize internal promotions.

What you’ll do:

• Lead and inspire a team to create an energetic and positive shopping experience.
• Show off your retail expertise by driving sales, meeting targets, and keeping our customers coming back for more.
• Make sure every customer leaves with a smile! Provide top-notch customer service that goes above and beyond.
• Be the guardian of our floor stock, making sure it’s always on point, while also keeping the store looking sharp and visually appealing.
• Stay in the loop with JACK & JONES’ products, and exciting store promotions.

What it takes:

• You demonstrate the level of leadership and drive that comes from a minimum of 1-2 years retail supervisory or keyholder experience.
• You're great at making those visuals pop! Your knack for arranging stuff doesn't just look cool; it practically makes customers want to buy the whole outfit.
• You demonstrate lot of initiative! You get things done ;)
• You know teamwork makes the dream work. You’re the best teammate!
• You bring the party to the sales floor – your positive vibes are contagious.
• You have excellent communication skills in both English & French - we remember you.

We will contact candidates that match the requirements needed. We review applications on an ongoing basis.

About Jack & Jones

JACK & JONES is high-quality fashion for young men. Founded in 1990, JACK & JONES is now the largest business unit within BESTSELLER and is, with its 1000+ stores, the biggest menswear retailer in Europe. With jeans as the core business, JACK & JONES enriches the heritage of authentic jeanswear by respecting history and focusing on innovative treatments and designs. JACK & JONES covers the many facets of a young man’s wardrobe. From his playful youth to his need for timeless classics, the brand brings in a world of brotherhood, fun, and good vibes in all its designs. And since 2017, JACK & JONES has expanded its brand portfolio with JACK & JONES PLUS, JACK & JONES JUNIOR, and JJXX. JACK & JONES is part of the worldwide fashion company BESTSELLER. For more information, please go to www.jackjones.com or www.bestseller.com.