Team Lead, Warehouse - Evening Shift

Dollarama; Laval (administrative region); On-site; CAD 52,000 - 76,000; Full time

Job summary

Dollarama in Laval, QC is seeking a Warehouse Team Leader to supervise and optimize daily warehouse activities, ensuring accurate inventory and efficient execution. You will plan, prioritise, and monitor KPIs while coaching the team to meet targets in a fast-paced environment.

Responsibilities include leading evening plans, coordinating with shifts, running SAP-based analyses, and ensuring health and safety compliance. Strong communication and organizational skills are essential.

Qualifications

• 2–5 years of supervisory experience in a warehouse setting.
• Proficient with WMS and data-driven decision making.
• Strong communication and coaching abilities; capable of leading teams.

Responsibilities

• Plan and prioritise warehouse activities for reception, storage and expedition.
• Manage KPI performance and follow up on actions.
• Lead meetings to communicate plans and priorities for shifts.
• Propose optimisations to improve productivity and solve problems.
• Run reports and monitor gaps, such as missing boxes and pick/put priorities.
• Ensure accuracy of pricing and CVP reporting; address discrepancies.
• Promote health and safety compliance and best practices.
• Coach and develop team members; transition information between shifts.
• Prepare picks for the next day and conduct CDI process audits.

Skills

Communication

Coaching

Teamwork

Detail-oriented

Results-oriented

Tools

Excel

SAP

Job description

Job Summary

Under the supervision of the Warehouse Manager, the Team Leader is responsible for supporting the planning of the warehouse activities, optimising resources and execution of processes, ensuring the inventory accuracy and maintaining a positive and safe work environment while respecting values and business ethics.

Key Accountabilities

• Plan and prioritize the warehouse activities pertaining to the specific area (reception, storage and expedition);
• Manage the individual KPI's of his team (CVP audit and follow up etc.);
• Lead team meetings to communicate evening plan (lifts and trans-pallets drivers, containers, etc.);
• Propose solutions to optimize productivity through process review and solve problems;
• Run reports many times a night to follow up on action plans, gaps like missing boxes, pick and put priorities etc.;
• Check on prices errors;
• Issue CVP reports, communicate actions plans and decide on evening shift priorities;
• Conduct research on SAP as needed and address discrepancies;
• Promote best practices and compliance with Health and Safety norms;
• Prepare and participate in the transition meeting between the day and evening team - ensuring all information is passed on to the day shift;
• Coach and develop team members;
• Develop evening action plans based on SAP data, incidents, CVP meetings etc. and enter in UTRACK;
• Prepare pick for next day;
• Conduct audit on CDI process.

Job Requirements

• Two (2) to five (5) years of experience in a supervisory role;
• Good knowledge of WMS (Warehouse Management Systems);
• Good knowledge of Excel; SAP is an asset;
• Good communication and coaching skills;
• Good organisational skills, teamwork, detail-oriented and ability of getting results in a fast-paced environment.

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.