Night Warehouse Supervisor

APPLE EXPRESS COURIER; Mississauga; On-site; CAD 60,000 - 80,000; Full time

Job summary

Apple Express Courier is seeking a Senior Night Warehouse Supervisor to oversee receiving, order fulfillment, and shipping. You will lead a team, schedule staff, monitor performance, and ensure safety and compliance while driving continuous improvement.

Reporting to the Senior Warehouse Manager, you will manage training, KPI achievement, and collaboration with operations and transportation partners. The role requires strong leadership, problem solving, and the ability to stay calm under pressure.

Qualifications

• Minimum of 5 years of supervisory or management experience in a warehouse setting, or equivalent education.
• Detail-oriented with strong math skills.

Responsibilities

• Plan and schedule staff for receiving, order fulfillment, and shipping to maximize productivity and cost-efficiency.
• Lead daily meetings to assign work and align with production schedules.
• Train associates on SOPs and ensure proper record-keeping and compliance.
• Ensure timely receipt of products and accurate order fulfillment and shipping to support customer service.
• Act as liaison between clients, operations, and transportation; recruit staff as needed.
• Promote health and safety and investigate incidents with corrective actions.

Skills

Leadership

Warehouse operations

Staff scheduling

Safety compliance

Inventory management

Communication

Tools

WMS

Excel

Outlook

Word

Job description

Reporting to the Senior Warehouse Manager and Vendor Support, the Senior Night Warehouse Supervisor oversees daily logistics activities, ensuring efficient receiving, order fulfillment, and shipping. This role manages staff scheduling, performance, and training while promoting safety, compliance, and continuous improvement. Strong leadership, communication, and problem-solving skills are essential to drive productivity and meet operational goals.

Essential Duties and Responsibilities (Job Key Contributions/Task):

• Plans and schedules staff for receiving, order fulfillment, and shipping to ensure productivity and cost-efficiency.
• Conducts daily meetings to organize assignments and adjusts work to meet production schedules.
• Trains associates on standard operating procedures (SOPs) and ensures adherence to record-keeping protocols.
• Ensures timely receipt of products, order fulfillment, and shipping to provide optimal customer service.
• Acts as a liaison between clients, operations, and transportation; recruits warehouse staff as needed.
• Provides development and training, manages performance, and enforces policies in a positive work environment.
• Promotes health and safety values, ensuring compliance with relevant policies and legislation.
• Monitors safety communication, investigates incidents, and implements corrective actions.
• Participates in budget planning and suggests improvements for operational efficiency.
• Provides regular updates to management and seeks HR guidance when necessary.
• Manages team performance to meet productivity and KPI objectives.
• Strong decision-making skills with the ability to anticipate impacts.
• Customer-focused, accurately assessing client and partner needs.
• Persuasive in aligning others with business goals and creating mutually beneficial agreements.
• Promotes cooperation, trust, and team identity through collaboration.
• Proficient in conflict resolution and analytical research.
• Detail-oriented, organized, and self-motivated team player.
• Exceptional analytical thinking to draw conclusions and solve problems.
• Skilled in organizing resources and multitasking effectively.
• Strong leadership abilities, proactive under pressure.
• Excellent communication skills in various formats.
• Strong time management and personal organization skills.
• Strategic thinker aligned with company goals.
• Effective at identifying and addressing root causes of problems.

Qualifications and experience:

• Require a minimum of 5 years of supervisory or management experience, preferably in a Warehouse setting. Equivalent education can be substituted.
• Must be detail-oriented and have good math skills.
• Must communicate at all levels of an organization, both written and verbally.
• Ability to operate material handling equipment safely and reliably.
• Good physical condition and ability to lift 55 pounds safely.
• Must be able to work independently and as part of a team.
• Must be able to perform under strict deadlines and in a stressful environment.
• Must possess sound computer skills, including the company's WMS, Excel, Outlook, and Word.

Hiring Process Transparency:

Salary Range

Salary commensurate with qualifications and experience.

AI Disclosure

This posting discloses that Artificial Intelligence (AI) may be used to screen applications.

Vacancy Status

This posting is for an existing vacancy.

Language Skills

This position requires good written and verbal communication skills and the ability to communicate effectively in a diverse multicultural environment.

Language Skills

English is the principal language for this position. This position requires strong written and verbal communication skills, as well as the ability to communicate effectively in a diverse and multicultural environment.

Statement of Non-Inclusivity:

This job description is not intended to be a comprehensive list of all duties and responsibilities that may be assigned to any employee. The duties and responsibilities outlined in this position may be added to or modified as deemed necessary and appropriate by the managerially responsible person.

Apple Express offers a culture that fosters inclusion and respect. We are committed to providing accessible employment practices, in compliance with the AODA. Requests for accommodation can be made at any stage of the recruitment process, applicants are asked to make their needs/requirements known.