Residential Coordinator

Government of Alberta; Calgary; Hybrid; CAD 133,000 - 168,000; Full time

Job summary

The Government of Alberta, Assisted Living and Social Services, invites applications for a Residential Coordinator in Calgary. This temporary role oversees four homes for individuals with developmental disabilities, supervising Home Coordinators, building staff capacity and ensuring high-quality care.

As a key member of the leadership team, you will mentor frontline staff, monitor performance, ensure licensing compliance, and collaborate with guardians, service providers and community partners

Qualifications

• Directly related two-year diploma or a degree related to the position assignment and four years of related experience.
• Experience supervising teams and coordinating care in a direct care environment.

Responsibilities

• Supervisory team development and mentorship.
• Quality assurance to ensure optimal care for residents.
• Adherence to licensing and accreditation standards.
• Home maintenance, supply and resource management.
• Performance management, conflict resolution, employee engagement.
• Recruitment, orientation and training of home staff.
• Leadership and supervision of Home Coordinators.
• Collaboration with guardians, trustees, service providers and partners.

Skills

Supervisory experience

Relationship management

Communication

Team leadership

Strategic thinking

Conflict resolution

Education

Two-year diploma or related degree

Job description

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Job Information
Job Title: Residential Coordinator
Job Requisition ID: 87431
Ministry: Assisted Living and Social Services
Location: Calgary
Full or Part-Time: Full- Time
Hours of Work: 38.75 hours per week
Permanent/Temporary/Wage: Temporary
Scope: Open
Closing Date: October 19, 2026
Classification: Rehabilitation 3
Salary: $2,912.80 to $3,690.35 bi-weekly. ($76,024 - $96,318/ year)

Assisted Living and Social Services provides support for seniors, families, and communities, and help Albertans access disability services, financial support, services for the homeless, Continuing Care and other social-based programs. The Ministry supports Albertans through a person-centered, integrated service delivery model that recognizes the unique circumstances, experiences and strengths of individuals and families.

Our culture of care is the foundation of everything we do, embracing every staff member and individual alike, and reflected in every action, interaction, and day-to-day experience. For more information about Assisted Living and Social Services, visit our website: For more information about Assisted Living and Social Services, visit our website: https://www.alberta.ca/assisted-living-and-social-services

Role Responsibilities

Graduated Supports (GS) is seeking an innovative and self-motivated leader to provide mentorship and guidance to frontline staff and their supervisors within a direct care organization that operates four (4) homes for individuals with developmental disabilities.

If you have the skills, competencies, and commitment to lead in a person-centered care environment, we invite you to consider applying for the role of Residential Coordinator!

This position supervises Home Coordinators who are responsible for Graduated Supports home environments, staffing and operations that effectively support Graduated Supports (GS) residents.

Primary responsibilities of the role include:

• Supervisory team development and mentorship
• Quality assurance to ensure optimal care for Graduated Supports residents
• Adherence to licensing and accreditation standards – Some relevant legislation, policy and agreements include: Protection for Persons in Care Act, Continuing Care Act, Adult Guardianship and Trusteeship Act, Occupational Health and Safety Act, The Public Service Act, Alberta Union of Provincial Employees Master Agreement, etc.
• Home maintenance, supply and resource
• Performance management, conflict resolution, employee engagement
• Recruitment, orientation, training of home staff.
• Leadership and Supervision of Home Coordinators
• Collaboration with internal and external stakeholders to enhance resident care including: guardians, residents, Office of the Public Guardian and Trustee, contracted service providers, Infrastructure, other direct operations, AUPE, Alberta Health, community agencies, community partners, South Zones Disability Services Delivery and North Zone Leadership Team.

As a key member of the leadership team, this role participates in decision making, provides input into policy development, is responsible for policy implementation and ensures Graduated Supports residents receives the supports they require at home and in the community.

Please click on this link to view the job description for this position.

Competencies are behaviors that are essential to reach our goals in serving Albertans. We encourage you to have an in depth understanding of the competencies that are required for this opportunity and to be prepared to demonstrate them during the recruitment process.

This link will assist you with understanding competencies.

Qualifications

MRS:
Directly related two (2) year diploma or a degree related to the position assignment (Nursing, Occupational Therapy, Physical Therapy, Rehabilitation Therapy, Community Rehabilitation & Disabilities Studies, Public Health, Social Work, Social Sciences, etc) and four (4) years of related experience.

Assets:

• A minimum of two years of Supervisory experience.
• Relationship Management- ensuring to build trust & confidence with all members of the team by dedicating time in connecting & understanding each level of the staff.
• Actively seeking feedback & incorporating the feedback to their professional practice.
• Experience managing human resources, staffing allocation & 1GX practices.
• Experience supporting vulnerable populations, with an expertise aimed at improving well-being of people with diverse abilities, promoting social change and building corresponding knowledge and theory
• Strong teamwork skills, focus on developing the team while fostering trust, belonging & inclusivity of all members.
• Effective at coaching & providing information & tools necessary for the team to be successful within their roles.
• Strategic management skills with the ability to plan & prioritize.
• Effective decision making and problem-solving skills. Ability to objectively evaluate all available data, perspectives, opinions and facts in order to reach the optimal conclusion.
• Working knowledge of relevant legislation and policy.
• Well-developed communication, facilitation, interpersonal, collaboration, organizational, and conflict resolution skills

Minimum recruitment standards outline the minimum education and experience required for appointment to a job classification.

Hours of work are 38.75 hours weekly.

Location: Calgary, AB

This competition will be used to fill one temporary position for a term of up to 18 months.

Final candidates will be required to undergo a security screening. Any costs associated with obtaining the required documents/checks as noted or interview travel expenses, will be the responsibility of the candidate. Out-of-province applicants can obtain the required documents/checks from the province they currently reside in.

In your resume, please include dates (including months and years) associated with all education and work experience. Also, please indicate whether your work experience is casual, part time or full time.

Pre screening questions will need to be completed as part of your application process for this competition. As part of the selection process candidates may be invited to a telephone and/or written assessment prior to an interview. Please ensure you provide a current email address in your resume.

Links and information on what we have to offer:

• Working for the Alberta Public Service
• Public Service Pension Plan (PSPP)
• Alberta Public Service Benefit Information
• Professional learning and development
• Research Alberta Public Service Careers tool
• Positive workplace culture and work-life balance.