Team Lead, Operations (Overnights)

Sobeys; Vaughan; On-site; CAD 52,000 - 75,000; Full time

Job summary

Sobeys in Vaughan is seeking a Team Lead Operations to supervise overnight staff in the Retail Support Centre, ensuring accurate selection, loading, forklift handling and safe practices.

You'll work under the Shift Lead, coordinating tasks, managing performance, and driving improvements while maintaining compliance with health and safety standards and meeting tight deadlines.

Qualifications

• Minimum two years' experience in a Retail Support Centre (RSC).
• Familiar with Material Handling Equipment.
• Proficient use of Microsoft Office, SAP and WMS.
• Post secondary diploma/degree or relevant work experience.
• Able to engage effectively with warehouse staff and colleagues.
• Detail oriented with strong organizational and problem-solving skills.
• Capable of meeting tight deadlines while maintaining accuracy.
• Strong customer service and team collaboration abilities.
• Familiarity with Western and Prairie Road networks.
• May be required to lift up to 50 lbs; flexible schedule.

Responsibilities

• Provide instruction, supervision, and facilities to promote safe work practices.
• Maintain integrity of EXE productivity and health and safety checklists.
• Participate on the OH&S committee as required.
• Collaborate with Shift Leads and Managers to identify problems and implement improvements.
• Ensure compliance with audit expectations (OH&S).
• Promote a safe work culture and monitor productivity reports.
• Implement new RSC programs and standards.
• Ensure checklists are current and accurate.
• Coach and discipline staff as needed.
• Adhere to company safety standards and maintain sanitation.
• Promote employee engagement and support mission objectives.
• Perform special projects and other duties as required.

Skills

RSC experience

MHE familiarity

Team supervision

Time management

Customer service

Communication

Education

Post-secondary diploma or degree

Tools

Excel

SAP

WMS

MS Office

Job description

Ready to start fresh? Reporting to the assigned Shift Lead Operations, the Team Leads control and direct all selection, loading, forklift, and support staff to ensure the accurate selection of product to all stores and affiliates. Actively contribute to a positive, productive, and safe working environment.

Overnight shift 11pm-7am, requiring availability to work weekends.

Here’s where you’ll have an impact:

• Provide employees with instruction, information, supervision, and facilities to encourage ongoing safe work practices
• Maintain integrity of EXE productivity
• Maintain integrity of health and safety checklists and inspections
• Participate on the Joint Occupational Health and Safety Committee as required
• Work with Shift Leads and Managers to identify problems and work to make improvements
• Comply with all RSC audit expectations (OH&S, etc.)
• Contribute to the effectiveness of the RSC’s health and safety program by promoting a safe work culture
• Monitor and review all reports and develop strategies for improving RSC productivity
• Prompt implementation of new and or revised RSC programs and standards
• Ensure all checklists are complete, current, and accurate
• Coach, counsel, and discipline as required
• Adhere and implement all applicable company safety standards
• Maintain sanitation standards
• Promote employee engagement, mission and purpose
• Performs special projects and other duties as required

What you bring to the table:

• Minimum of two years' experience in a Retail Support Centre (RSC)
• Previous experience with Material Handling Equipment
• Proficient knowledge of the Microsoft Office Suite, EXE, SAP and WMS.
• Post Secondary Diploma/Degree or relevant Work Experience
• Full engagement with colleagues and warehouse staff
• Well-rounded individual detail oriented with strong organizational, time management, analytical, and problem-solving capabilities
• Ability to meet tight deadlines while ensuring accuracy
• Strong customer service skills
• Ability to work effectively in a team environment
• Familiarity with the Western and Prairie Road network
• Supervise and performance manage a team
• May be required to lift to 50 lbs
• Sitting, walking or standing for long periods of time
• Flexible in their schedule working days, evening or nights as all other duties are required