Team Lead Casual Dining (FALL/WINTER 2026/2027)

Grouse Mountain; North Vancouver; On-site; CAD 26,000 - 30,000; Part time

Benefits offered by this job

Seasonal Access Pass

Restaurant Discounts

Referral Bonus Program

Transit Subsidies

Lift Tickets

Job summary

Northland Properties is seeking a Team Lead for Casual Dining at Grouse Mountain for the FALL/WINTER 2026/2027 season. The role supervises front-of-house staff, supports management, and ensures memorable guest experiences in a dynamic, outdoor resort setting.

Responsibilities include leading shifts, training staff, maintaining service quality, and coordinating with management on product issues while upholding safety and sanitation standards.

Qualifications

• Must have Serving It Right certificate before employment begins.
• Must have experience with Squirrel POS system.
• Strong Microsoft Office & business communication skills required.
• Must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
• Ability to work flexible hours.

Responsibilities

• Lead casual dining team on shift and support front-of-house operations.
• Provide training and mentorship to new staff.
• Ensure guest satisfaction and high service standards.
• Assist with merchandising, stock, and product information communication.
• Help achieve department goals for sales and profits.

Skills

Multitasking

Detail-oriented

Business communication

Flexible hours

Education

Serving It Right certificate

Tools

Squirrel POS

Microsoft Office

Job description

Team Lead Casual Dining (FALL/WINTER 2026/2027)

Job Description

Posted Monday, August 17, 2026 at 7:00 AM | Expires Saturday, May 1, 2027 at 6:59 AM

Proud to be 100% Canadian-owned,Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Job Title: Casual Dining Team Lead

Department: Casual Dining

Reports to: Casual Dining Supervisor and Manager

Role Status: Seasonal / Hourly

ABOUT US

As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge. We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.

JOB SUMMARY

We are looking to recruit an enthusiastic team lead to support staff in providing exceptional and memorable dining experiences for our guests, and assist management with overseeing the Front of House operations. The team lead will maintain a positive and respectful relationship with team members, engage with guests in a professional, dignified manner, and assist management with potential service and product issues before they arise.

ESSENTIAL JOB FUNCTIONS

• Ensuring guests are enthusiastically satisfied with their experience consistently
• Maintaining and being accountable for quality outlet operations including organizing work throughout outlets
• Acting as a role model and providing training to new employees
• Following health, safety and sanitation guidelines for all products
• Performing and supporting others in cleaning and operational tasks
• Following and demonstrating standards for merchandising, stocking, rotation and storing of products
• Contributing to department goals for increasing sales and improving profits
• Assisting with accounting and banking responsibilities
• Recording and being accountable for outlet funds while running a shift, ensuring all cash handling and cash register functions are accurate
• Ensuring materials, supplies and merchandise are ordered and stocked, communicating new product information to employees
• Other duties as required

Supervisory Responsibility

The Team Lead will supervise casual dining team members on shift in the absence of the Casual Dining Supervisors.

REQUIRED QUALIFICATIONS AND ABILITIES

• Must have Serving It Right certificate before employment begins
• Must have experience with POS (Squirrel POS system)
• Strong Microsoft Office & business communication skills required
• Must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers.
• Ability to work flexible hours

WORKING CONDITIONS

Hours of Operation are weather dependant. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.

COMPENSATION AND BENEFITS

$19.20 to $22.47/hour

All positions are eligible for the following benefits and perks:

• Free Seasonal Access Pass
• Discounts at the resort’s restaurants, retail, and rental outlets
• Referral Bonus Program
• Public Transit subsidies
• Free or discounted lift tickets at many other resorts (winter/summer)
• Access to free Employee and Family Assistance Program
• Excellent training and professional development
• Northland Properties friends and family discounts program including hotels, restaurants and recreation

Full-time, year-round positions are also eligible for these:

• Health Insurance, Medical Insurance, Dental Insurance and Vision Insurance plans
• RRSP matching after 6 months of service
• Free access pass for dependants

DISCLAIMER

The prior statements are intended to describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

EQUAL OPPORTUNITY EMPLOYER

Northland Properties is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.