Team Lead

University Health Network; Toronto; On-site; CAD 65,000 - 81,000; Full time

Benefits offered by this job

Competitive offer packages

HOOPP pension plan

Transit access

Flexible work environment

Development opportunities

Corporate discounts

Job summary

University Health Network is seeking a dedicated professional to lead the IMPACT Team within the Center for Mental Health at Toronto Western Hospital. The role focuses on directive operations, team coordination, and high-level clinical leadership in community mental health services.

Ideal candidates hold a Master’s in health sciences, with 3+ years in mental health and at least 1 year of supervisory experience. Commitment to ACT, trauma-informed care, and collaboration is essential.

Qualifications

• Completion of a Master’s Degree in a health sciences field (Social Work, Psychology, Occupational Therapy, Mental Health etc)
• Registration/licensure as required by professional body (e.g. Ontario College of Social Workers and Social Service Workers, College of Occupational Therapists of Ontario)
• Minimum of 3 years working in mental health community setting
• Minimum 1 year of supervisory experience
• Strong knowledge of the ACT model and psychosocial rehabilitation principles
• Strong knowledge of trauma-informed care
• Training in and experience delivering individual psychotherapeutic modalities (e.g., CBT, DBT, Behavioral Activation)
• Expertise in crisis assessment and management
• Experience working in an interdisciplinary health care team
• Excellent interpersonal, verbal and written communication skills
• Excellent organizational and time management skills
• Knowledge of policies and issues related to mental health and community services
• Valid driver’s license and access to a reliable vehicle

Responsibilities

• Directs the day-to-day operations of the IMPACT Team
• Leads daily team rounds and treatment planning meetings
• Coordinates treatment activities
• Triages new referrals
• Conducts client-centred assessments and contributes to individualized treatment plans
• Creates, manages, adjusts team members’ weekly schedule
• Participates in recruitment processes
• Orients new team members to IMPACT and their role
• Acts as a senior clinician and clinical leader, providing mentorship and supervision
• Provides client service as needed
• Supports adherence to ACT standards and best practices

Skills

Master's Degree

Supervisory experience

ACT model knowledge

Trauma-informed care

Crisis assessment

Interdisciplinary teamwork

Communication skills

Organizational skills

Problem-solving

Driver’s license

Education

Master's Degree in health sciences

Job description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Union: Non-Union
Number of vacancies: 1
New or Replacement Position:Replacement
Site:Toronto Western Hospital
Department:Center for Mental Health
Reports to:Clinical Manager
Salary Range: $46.85 to $58.56
Hours:37.5
Shifts: Days
Status:Permanent Full-Time
Closing Date: October 18, 2026

Position Summary

IMPACT is an Assertive Community Treatment (ACT) program that provides team treatment, psychosocial rehabilitation and support in the community to adults with severe and persistent mental illness and a primary diagnosis of a primary psychotic disorder. Its interdisciplinary team includes Psychiatrists, Psychiatric Nurses, Social Workers, Community Mental Health Workers, Peer Support Worker, Psychiatric Resident, as well as students from different disciplines. IMPACT strives to minimize the impact of mental illness on clients’ lives, by facilitating the integration of clients into communities of their choice, and supporting them to improve the quality of their lives, in the areas of health, housing, finance, and vocation.

Duties

• Directs the day-to-day operations of the IMPACT Team

• Leads daily team rounds and treatment planning meetings

• Coordinates treatment activities

• Triages new referrals

• Conducts client-centred assessments and contributes to individualized treatment plans

• Creates, manages, adjusts team members’ weekly schedule, to meet clients’ needs

• Participate in recruitment processes

• Orient new team members to IMPACT and their specific role within the team

• Acts as a senior clinician and clinical leader for the team, providing mentorship, supervision, consultation, and support for complex clinical decision-making while promoting adherence to ACT standards and best practices.

• Provide client service, as needed/directed

• Completion of a Master’s Degree in a health sciences field (Social Work, Psychology, Occupational Therapy, Mental Health etc)

• Registration/licensure as required by professional body, e.g. Ontario College of Social Workers and Social Service Workers, College of Occupational Therapists of Ontario, etc.

• Minimum of 3 years working in mental health community setting

• Minimum 1 year of supervisory experience.

• Strong knowledge of the ACT model and psychosocial rehabilitation principals

• Strong knowledge ofconcurrent disorders and harm reduction approach

• Strong knowledge of trauma-informed care

• Training in and experience delivering individual psychotherapeutic modalities (i.e., CBT, DBT, Behaviour Activation, coping strategies for stress), considered an asset

• Expertise in crisis assessment and management

• Experience and ability to effectively work as a member of an interdisciplinary team in a health care setting

• Excellent interpersonal skills

• Excellent verbal and written communication skills

• Excellent organizational and time management skills

• Excellent problem-solving skills

• Knowledge of policies, legislation, programs and issues related to mental health services, social services, community services, and placement services relevant to adults

• Valid driver’s license and access to a reliable vehicle is necessary

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages

• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)

• Close access to Transit and UHN shuttle service

• A flexible work environment

• Opportunities for development and promotions within a large organization

• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.At University Health Network (UHN), artificial intelligence technologies may be used to assist in the screening, assessment, and selection of candidates for this position.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest, however, only those selected for further consideration will be contacted.