Team Assistant #107-26

North East Local Health Integration Network; North Bay; Presencial; CAD 35.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Defined benefit pension plan

Work-life balance

Descripción de la vacante

Ontario Health atHome seeks a Team Assistant to support the assigned team in daily activities, ensuring patients receive prompt, effective customer service. This full-time role offers opportunities to work in North Bay or Timmins, contributing to patient-centered care and collaboration with a large health network.

Requirements include 2+ years of office experience, strong data-entry and organizational skills, proficiency in MS Word/Excel, and the ability to work flexibly including evenings and

Formación

• 2+ years of related office experience.
• Accurate keyboarding and data-entry skills.
• Proficient with database software, MS Word and Excel.
• Excellent organizational skills and ability to work independently with minimal supervision.
• Advanced multitasking skills to meet performance and service goals.
• Exceptional interpersonal skills to interact with patients from diverse backgrounds.
• Excellent oral and written communication skills.
• Flexibility to work days, evenings and weekends.
• French proficiency essential.
• Mandatory COVID-19 vaccination policy for employment.

Responsabilidades

• Provide administrative support for Care Coordinators.
• Process new referrals and orders for services, supplies and equipment.
• Process and manage confidential patient records.
• Enter and maintain high volumes of patient data in electronic systems.
• Answer high volume telephone inquiries and refer callers as appropriate.
• Initial Intake Information and Referral with possible assignment changes.
• Provide back-up support to other positions as required.

Conocimientos

Accurate keyboarding

MS Word

Excel

Excellent organizational skills

Multitasking

Interpersonal skills

Oral and written communication

Flexibility with schedule

French proficiency

Educación

Health or social services college diploma

Herramientas

Database software

Descripción del empleo

We areOntario Health atHome, ready to serve every person in Ontario. We partner with patients andcaregivers, family physicians, hospitals, long-term care and retirement homes,service providers and Ontario Health Teams, to deliver responsive, accessible,integrated, patient-centered care.

Description:

CARE AND BE CARED FOR – THISIS YOUR HOME

Areyou highly organized, detail-oriented and able to work accurately in a busyenvironment with frequent interruptions? Are you seeking a rewarding careerthat cares for others, in an organization that cares for you? You’re looking inthe right place.

As a Team Assistant ( Full-Time, StartDate: Immediately; Location: North Bay or Timmins) , you will providesupport for the assigned team in their daily activities to ensure that patientsreceive prompt, effective customer service.

Whether you work in our office, in thecommunity, or a health care facility – you will play a lead role in providingconnected, accessible, patient-centered care – and be supported by ourcollaborative team that includes over 9,000 regulated health care and otherprofessionals.

A s a valued team member, your mission will be tohelp our patients be healthier at home, while you benefit from our supports for professionalgrowth, personal wellness and work-life balance.

What will you do?

• Provide administrative support services to Care Coordinators
• Process new referrals, and orders for services, supplies andequipment
• Process and assist in managing confidential patient records
• Enter, update and maintain a high volume of patient data in theelectronic database
• Answer a high volume oftelephone inquiries from patients, families and service providers, and refercallers as appropriate
• Initial assignment Intake Information and Referral, with possible assignment changeswithin the occupation based on operational needs
• Provide back-up support toother positions, as required

What must youhave?

• 2+years’related office experience
• Accuratekeyboarding/data-entry skills
• Proficientwith database software, MS Word, Excel, and other applications in a Windowsenvironment
• Excellentorganizational skills and ability to work independently with minimalsupervision
• Advancedmulti-tasking skills, with the ability to meet performance and service goals
• Exceptionalinterpersonal skills and ability to work as part of a team and interacttactfully and sensitively with patients from wide-ranging cultural, ethnic andsocio-economic backgrounds
• Excellentoral and written communication skills, including strong listening skills
• Flexibilityto work a schedule that includes days, evenings and weekends to meetorganizational needs
• Advanced oral and writtenproficiency in English and in French is essential
• We have amandatory COVID-19 vaccination policy. As a condition of employment, allemployees are required to submit proof of COVID-19 vaccination statusprior to start date.

What would give you the edge?

• A college diploma in the health or social servicesfield, or business/office administration
• Familiarity with medical terminology, and officeadministrative procedures/concepts
• Knowledge of services provided by Ontario HealthatHome

French Proficiency: French required

Salary: Hourly wage of $25.35 to $29.46

Terms of Employment: Full-Time

What do we offer?

We know wellness issupported with work-life balance. In an inclusive culture committed to support your passion forcontinuouslearning, growth and innovation, we offer: ?

Hourly wage of $25.35 to $29.46 as per the OPSEU Collective Agreement

Membership in a world class defined benefit pension plan ?

Whoare we?

We areOntario Health atHome, ready to serve every person in Ontario. We partner with patients andcaregivers, family physicians, hospitals, long-term care and retirement homes,service providers and Ontario Health Teams, to deliver responsive, accessible,integrated, patient-centered care.

Whyjoin us?

Ifyou’re interested in driving excellence in care and service delivery , and seeking an unparalleled opportunity to lead and learn,partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health atHome is committed to a culture ofequity, inclusion, diversity and anti-racism. We are committed to attracting,engaging and developing a workforce that reflects the diverse communities weserve. We welcome and encourage applications from all qualified applicants.Accommodations for persons with disabilities required during the recruitmentprocess are available upon request .

We thank all applicants for their interest;however, only those selected for an interview will be contacted.

This jobposting is for an existing vacancy.