Team Assistant #107-26

thehealthline.ca; North Bay; Presencial; CAD 35.000 - 41.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Defined benefit pension plan

Work-life balance

Professional development opportunities

Descripción de la vacante

Ontario Health atHome in North Bay or Timmins seeks a Team Assistant to support Care Coordinators, process referrals and manage patient records. You will enter data into our electronic system and handle frequent calls from patients and providers, ensuring prompt, accurate service.

The role requires 2+ years of office experience, strong keyboarding, proficiency in MS Word/Excel, and bilingual English-French.

Formación

• 2+ years of related office experience.
• Accurate keyboarding and data-entry skills.
• Proficient with database software, MS Word and Excel.
• Excellent organizational skills and ability to work independently.
• Advanced multitasking skills to meet goals.
• Excellent interpersonal and written communication skills.
• Fluency in English and French is essential.
• COVID-19 vaccination policy compliance.

Responsabilidades

• Provide administrative support to Care Coordinators.
• Process referrals and orders for services, supplies and equipment.
• Manage confidential patient records and data entry in the electronic system.
• Answer high volumes of telephone inquiries from patients and providers.
• Assist Intake Information and Referral and handle assignment changes as needed.
• Provide backup support to other positions when required.

Conocimientos

2+ years office experience

Data entry

Keyboarding

MS Word

Excel

Database software

Organizational skills

Interpersonal skills

Fluency in English and French

Flexibility to work days/evenings/week

Educación

College diploma in health or social services or business/office administration

Herramientas

Database software

MS Word

Excel

Descripción del empleo

We areOntario Health atHome, ready to serve every person in Ontario. We partner with patients andcaregivers, family physicians, hospitals, long-term care and retirement homes,service providers and Ontario Health Teams, to deliver responsive, accessible,integrated, patient-centered care.

Description:

CARE AND BE CARED FOR – THISIS YOUR HOME

Areyou highly organized, detail-oriented and able to work accurately in a busyenvironment with frequent interruptions? Are you seeking a rewarding careerthat cares for others, in an organization that cares for you? You’re looking inthe right place.

As a Team Assistant ( Full-Time, StartDate: Immediately; Location: North Bay or Timmins) , you will providesupport for the assigned team in their daily activities to ensure that patientsreceive prompt, effective customer service.

Whether you work in our office, in thecommunity, or a health care facility – you will play a lead role in providingconnected, accessible, patient-centered care – and be supported by ourcollaborative team that includes over 9,000 regulated health care and otherprofessionals.

A s a valued team member, your mission will be tohelp our patients be healthier at home, while you benefit from our supports for professionalgrowth, personal wellness and work-life balance.

What will you do?

• Provide administrative support services to Care Coordinators
• Process new referrals, and orders for services, supplies andequipment
• Process and assist in managing confidential patient records
• Enter, update and maintain a high volume of patient data in theelectronic database
• Answer a high volume oftelephone inquiries from patients, families and service providers, and refercallers as appropriate
• Initial assignment Intake Information and Referral, with possible assignment changeswithin the occupation based on operational needs
• Provide back-up support toother positions, as required

What must youhave?

• 2+years’related office experience
• Accuratekeyboarding/data-entry skills
• Proficientwith database software, MS Word, Excel, and other applications in a Windowsenvironment
• Excellentorganizational skills and ability to work independently with minimalsupervision
• Advancedmulti-tasking skills, with the ability to meet performance and service goals
• Exceptionalinterpersonal skills and ability to work as part of a team and interacttactfully and sensitively with patients from wide-ranging cultural, ethnic andsocio-economic backgrounds
• Excellentoral and written communication skills, including strong listening skills
• Flexibilityto work a schedule that includes days, evenings and weekends to meetorganizational needs
• Advanced oral and writtenproficiency in English and in French is essential
• We have amandatory COVID-19 vaccination policy. As a condition of employment, allemployees are required to submit proof of COVID-19 vaccination statusprior to start date.

What would give you the edge?

• A college diploma in the health or social servicesfield, or business/office administration
• Familiarity with medical terminology, and officeadministrative procedures/concepts
• Knowledge of services provided by Ontario HealthatHome

French Proficiency: French required

Salary: Hourly wage of $25.35 to $29.46

Terms of Employment: Full-Time

What do we offer?

We know wellness issupported with work-life balance. In an inclusive culture committed to support your passion forcontinuouslearning, growth and innovation, we offer: ?

Hourly wage of $25.35 to $29.46 as per the OPSEU Collective Agreement

Membership in a world class defined benefit pension plan ?

Whoare we?

We areOntario Health atHome, ready to serve every person in Ontario. We partner with patients andcaregivers, family physicians, hospitals, long-term care and retirement homes,service providers and Ontario Health Teams, to deliver responsive, accessible,integrated, patient-centered care.

Whyjoin us?

Ifyou’re interested in driving excellence in care and service delivery , and seeking an unparalleled opportunity to lead and learn,partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health atHome is committed to a culture ofequity, inclusion, diversity and anti-racism. We are committed to attracting,engaging and developing a workforce that reflects the diverse communities weserve. We welcome and encourage applications from all qualified applicants.Accommodations for persons with disabilities required during the recruitmentprocess are available upon request .

We thank all applicants for their interest;however, only those selected for an interview will be contacted.

This jobposting is for an existing vacancy.