Team Administrator (Full-Time, Ongoing Contract)

thamesvalleyfht; London; On-site; CAD 33,000 - 40,000; Full time

Job summary

Thames Valley Family Health Team is expanding and seeking a Team Administrator to support inter-professional healthcare providers at London and area sites. The role requires a post-secondary diploma in medical office or business administration and healthcare office experience.

The position involves coordinating meetings, minute-taking, and using Microsoft Office and EMR systems. Travel to London and surrounding areas is required; applicants must pass background and medical screening.

Qualifications

• Post Secondary diploma or education in medical office or business administration.
• Administrative experience within a healthcare setting.
• Proficient with Microsoft Word, PowerPoint, Excel, Outlook; EMR experience; internet research.
• Access to reliable transportation and willingness to travel to London and surrounding areas.

Responsibilities

• Provide support to the inter-professional healthcare providers (IHP’s) at designated sites within TVFHT.
• Coordinate information and documentation for meetings and events, including minute-taking.

Skills

Interpersonal skills

Written and verbal communication

Independent work

Critical thinking

Adaptability

Team collaboration

Education

Post-secondary diploma in medical office or business administration

Tools

Microsoft Office suite

EMR system

VoIP telephone systems

Job description

We are GROWING and have new positions available to expand our Primary Care Action Teams. Thames Valley Family Health Team is looking for a Team Administrator. This position would initially be based out of 785 Wonderland Rd. South in London, Ontario (Monday, Wednesday & Friday) and 36 Heritage Dr. in Ilderton, Ontario (Tuesday & Thursday). The Thames Valley Family Health Team is one of the largest Family Health Teams (FHT) in Ontario. Currently, with more than 125 physicians across 21 sites within London/Middlesex, Oxford and Elgin counties, the Thames Valley Family Health Team is committed to providing comprehensive, collaborative primary health care.

The Team Administrator provides support to the inter-professional healthcare providers (IHP’s) at designated sites within the Thames Valley Family Health Team (TVFHT).

Requirements:

• Post Secondary school diploma or education in medical office or business administration
• Administrative experience within a healthcare setting
• Proficient skills in Microsoft Office applications, specifically: Word, Power Point, Excel, and Outlook, as well as working with an EMR, and internet research skills
• Access to reliable transportation and willingness to travel to London and surrounding areas

Skills/Abilities:

• An understanding of the Ministry of Health & Family Health Team philosophy
• Ability to work with diverse communities with respect, sensitivity, creativity, innovation, cultural understanding, and non-judgement
• Excellent interpersonal skills and experience working with an IHP team
• Well-developed communication skills, both written and verbal
• Ability to work independently with minimal supervision
• Experience using VoIP telephone systems
• Ability to coordinate and communicate information and documentation for various meetings and events, as well as minute-taking skills
• Ability to work in a demanding environment while maintaining confidentiality and integrity
• Ability to research and compile relevant information for inclusion in reports
• Excellent critical thinking skills with the ability anticipate and respond to the administrative needs of leadership and the health care team
• Strong administrative skills in supporting group programming

Hourly rate depending on experience: $24.1265 - $29.4226

The successful candidate will be required to undergo a criminal background check and medical screening. Thames Valley Health Team uses an applicant tracking system to distribute job postings; no artificial intelligence is used to screen, assess, or select applicants, and all recruitment decisions are made by people.

To be eligible to apply you must have a Social Insurance Number and in some cases a valid work permit. While we thank all applicants, only those under consideration will be contacted for an interview.

Thames Valley Family Health Team is an Equal Opportunity employer that is committed to an inclusive, safe, accessible, diverse, and respectful environment for all that is free of discrimination and harassment. We encourage and welcome all applicants including, but not limited to a broad range of cultural, national, and ethnic origins, racial, religious, gender identities and expression, as well as people of all ages, marital/family status, and those with disabilities to apply. Please contact [e-mail] if you require assistance with an accommodation.