Team Administrator (Full-Time, Ongoing Contract)

Thames Valley Family Health Team; Amherstburg; Hybrid; CAD 42,000 - 58,000; Full time

Job summary

Thames Valley Family Health Team in Ontario is expanding and seeking a Team Administrator to support inter-professional healthcare providers across multiple sites. The role starts in St. Thomas, with travel to London and surrounding areas as needed.

You will bring a post-secondary diploma, administrative healthcare experience, and strong skills in Microsoft Office and EMR systems. Excellent communication and confidentiality are essential in this busy environment.

Qualifications

• Post secondary diploma or education in medical office or business administration.
• Administrative experience in a healthcare setting.
• Proficient with Microsoft Word, Excel, PowerPoint and Outlook; EMR experience.
• Access to reliable transportation and ability to travel to London and surrounding areas.

Responsibilities

• Provide administrative support to inter-professional healthcare providers at designated sites.
• Coordinate meetings and events; take minutes as needed.
• Maintain confidentiality and manage documentation for the leadership and health care team.

Skills

Communication skills

Inter-professional teamwork

Confidentiality

Independent work

Education

Post-secondary diploma

Tools

Microsoft Office

EMR system

VoIP systems

Job description

Team Administrator (Full-Time, Ongoing Contract)

We are GROWING and have new positions available to expand our Primary Care Action Teams. Thames Valley Family Health Team is looking for a Team Administrator. This position would initially start in St. Thomas, Ontario. The Thames Valley Family Health Team is one of the largest Family Health Teams (FHT) in Ontario. Currently, with more than 125 physicians across 21 sites within London/Middlesex, Oxford and Elgin counties, the Thames Valley Family Health Team is committed to providing comprehensive, collaborative primary health care.

The Team Administrator provides support to the inter-professional healthcare providers (IHP’s) at designated sites within the Thames Valley Family Health Team (TVFHT).

Requirements:

• Post Secondary school diploma or education in medical office or business administration
• Administrative experience within a healthcare setting
• Proficient skills in Microsoft Office applications, specifically: Word, Power Point, Excel, and Outlook, as well as working with an EMR, and internet research skills
• Access to reliable transportation and willingness to travel to London and surrounding areas

Skills/Abilities:

• An understanding of the Ministry of Health & Family Health Team philosophy
• Ability to work with diverse communities with respect, sensitivity, creativity, innovation, cultural understanding, and non-judgement
• Excellent interpersonal skills and experience working with an IHP team
• Well-developed communication skills, both written and verbal
• Ability to work independently with minimal supervision
• Experience using VoIP telephone systems
• Ability to coordinate and communicate information and documentation for various meetings and events, as well as minute-taking skills
• Ability to work in a demanding environment while maintaining confidentiality and integrity
• Ability to research and compile relevant information for inclusion in reports
• Excellent critical thinking skills with the ability anticipate and respond to the administrative needs of the leadership and the health care team
• Strong administrative skills in supporting group programming

Thames Valley Family Health Team is an Equal Opportunity employer that is committed to an inclusive, safe, accessible, diverse, and respectful environment for all that is free of discrimination and harassment. We encourage and welcome all applicants including, but not limited to a broad range of cultural, national, and ethnic origins, racial, religious, gender identities and expression, as well as people of all ages, marital/family status, and those with disabilities to apply. Please contact [e-mail] if you require assistance with an accommodation.