Team Administrator, Commercial

HUB International; Burnaby; On-site; CAD 45,000 - 50,000; Full time

Benefits offered by this job

Competitive compensation

RRSP matching

Tuition financing and career training

Flexible benefits options

Mental and physical wellness

Job summary

HUB International in Burnaby Still Creek Head Office is seeking a Team Administrator for the Commercial Division. You will support Production teams, manage documentation, and communicate with customers and insurers to ensure accurate files and timely processing.

A Level 2 insurance license is preferred and we provide support to obtain certification. The role offers a competitive salary in the $45,000 to $50,000 range, with opportunities for growth in a fast-paced, team-oriented environment.

Qualifications

• Level 2 insurance license required or supported to obtain certification as part of career development
• Demonstrates excellent customer service skills
• Strong attention to detail and accuracy
• Strong communication skills, both written and verbal
• Intermediate MS Office knowledge, focusing on Excel and Word
• You enjoy working in a fast paced, client-focused environment

Responsibilities

• Provides exceptional customer experience working with various Production teams
• Follows HUB Service Guidelines
• Processes all documentation according to HUB workflows
• Corresponds with customers and insurers
• Manages account reconciliation with Accounting team
• Maintains accuracy of electronic files
• Reviews and ensures accuracy of policy documentation from insurers
• Abeyances and follow-up for outstanding information & documentation
• Reviews and prioritizes all assigned tasks daily (mail, emails, abeyances)
• Provides back-up support for other departments and Reception as needed
• Continues professional development to enhance skills and abilities

Skills

Customer service

Attention to detail

Communication

MS Office

Team player

Education

Insurance license Level 2

Tools

Excel

Word

Job description

Who We Are

We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.

What We’re Looking For

Are you looking to jump start your career in commercial insurance? If you’re a self-motivated, detail-oriented individual seeking growth opportunities and a team-oriented culture – YOU can be our next Team Administrator in our Commercial Division. This position will be based out of our Burnaby Still Creek Head Office. Our Burnaby Still Creek head office location is centrally located in the Willingdon Business Park near Brentwood Town Centre. This location is easily accessible by the Gilmore sky train station with many shops, restaurants and other amenities nearby.

Requirements

• A Level 2 insurance license is required; however, if you’re not fully licensed, we’ll support you in gaining the certification as part of your career development with us


• Demonstrates excellent customer service skills


• Strong attention to detail and accuracy


• Strong communication skills, both written and verbal


• Intermediate MS Office knowledge, with focus on Excel and Word


• You enjoy working in a fast paced, client-focused environment

A Day in the Life

• Provides exceptional customer experience working with various Production teams


• Follows HUB Service Guidelines


• Processes all documentation according to HUB workflows


• Formally corresponds with customers and insurers


• Manages account reconciliation working with Accounting team


• Maintains accuracy of electronic files


• Reviews and ensures accuracy of policy documentation from insurers


• Abeyances and follow-up for outstanding information & documentation


• Reviews and prioritizes all assigned tasks on a daily basis including mail, emails, abeyances/activities


• Provides back-up support for other departments and Reception on an as-needed basis


• Continues professional development in order to enhance skills and abilities

Where This Can Take You

We invest in our employees! We offer hands-on coaching and mentorship, alongside extensive training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!

What We Offer

• Competitive compensation


• Company matching RRSP contributions


• Tuition financing and career-related training and development


• Customizable flexible benefits options for you and your family


• Mental and physical wellness initiatives


• A positive, collaborative and team-oriented environment


• Ongoing personal and career development

HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.

Our Culture Starts with You

We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business. We want you to be INNOVATIVE and open to sharing your ideas. You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues. You are a TEAM PLAYER who positively impacts those around them; We MOTIVATE each other to GROW TOGETHER. You work with a high degree of INTEGRITY and ACCOUNTABILITY.

Department Account Management & Service

Required Experience: 1-2 years of relevant experience

Required Travel: No Travel Required

Location

This position will be based out of our Burnaby Still Creek Head Office.

Salary

The expected salary range for this position is $45,000 to $50,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.