Tap Room Server (Full Time)

Banded Peak Brewery Company

Calgary

On-site

CAD 19,000 - 26,000

Full time

10 days ago

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Benefits offered by this job

Beer Benefit

On-Site Parking

Overtime Pay

Job summary

Labatt Breweries of Canada invites applications for a Taproom team member in Calgary. The role focuses on delivering exceptional guest service, beer recommendations, and promoting brewery offerings in a fast-paced environment.

Ideal candidates have customer-facing experience, strong communication, and must be eligible to serve alcohol in Alberta with ProServe certification. Shifts include weekends, with potential overtime and a comprehensive benefits package.

Qualifications

Experience in customer-facing roles in fast-paced environments.
Must be eligible to serve alcohol in Alberta and hold ProServe certification.
Excellent communication and interpersonal skills.
Ability to stand for extended periods and perform light lifting.

Responsibilities

Deliver exceptional customer service by welcoming guests, taking orders, making beer recommendations, and creating a positive Taproom experience.
Develop and maintain strong knowledge of Banded Peak products, menu offerings, brewery operations, and tours to educate and engage customers.
Maintain a clean, organized, and safe Taproom environment, including completing assigned cleaning, stocking, and sanitation tasks.
Support sales growth by promoting beer, merchandise, events, tours, and seasonal offerings.
Accurately process transactions using POS systems and follow cash-handling procedures.
Collaborate with team members to ensure efficient operations while adhering to responsible alcohol service, health and safety, and company policies.

Skills

Customer service

Hospitality

Retail experience

Communication

Alcohol service

Education

ProServe certification

Tools

POS systems

Cash handling

Job description

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

SALARY

The hourly rate for this role is $16.50 per hour.

VACANCY TYPE

The posting reflects a vacant position.

SHIFT

The shifts for this position are: Full time: Weekend availability required. 5 shifts per week, with a mix of morning, afternoon, and evening shifts as needed Overtime Eligibility: This position is eligible for overtime pay in accordance with applicable labour laws and pursuant with collective agreement. Overtime is paid at the legally required rate and may vary based on hours worked beyond the standard schedule.

COMPANY

Founded over 175 years ago, Labatt is one of Canada’s founding businesses and its leading brewer. We are proud of our history and our heritage in Canada, and we remain committed to brewing great-tasting, high-quality beers that have satisfied beer drinkers for generations. Labatt has created exciting experiences with consumers through iconic brands like Budweiser, Bud Light, NÜTRL, Michelob Ultra, Corona, Stella Artois and many more. Through our broad portfolio, we are truly a national brewer, with over 3,600 employees, a portfolio of more than 60 quality beers and beyond, and 10 breweries from coast-to-coast, we are proud to serve Canada and the communities we call home.

JOB RESPONSIBILITIES

Deliver exceptional customer service by welcoming guests, taking orders, making beer recommendations, and creating a positive Taproom experience.
Develop and maintain strong knowledge of Banded Peak products, menu offerings, brewery operations, and tours to educate and engage customers.
Maintain a clean, organized, and safe Taproom environment, including completing assigned cleaning, stocking, and sanitation tasks.
Support sales growth by promoting beer, merchandise, events, tours, and seasonal offerings.
Accurately process transactions using POS systems and follow cash-handling procedures.
Collaborate with team members to ensure efficient operations while adhering to responsible alcohol service, health and safety, and company policies.

JOB QUALIFICATIONS

Previous customer service, hospitality, retail, or serving experience preferred.
Passion for craft beer and willingness to learn about brewing, beer styles, and the Banded Peak portfolio.
Strong communication and interpersonal skills with a customer-first mindset.
Ability to work in a fast-paced environment while maintaining attention to detail.
Comfortable standing for extended periods and performing light lifting, stocking, and cleaning duties.
Must be eligible to serve alcohol in Alberta and obtain/maintain valid ProServe certification.
Available to work evenings, weekends, holidays, and special events as required.

WHY LABATT

As one of Canada’s Top 100 Employers, Labatt is a place where our people can bring out the best in themselves through a collective purpose of creating A Future With More Cheers. We are always looking to serve up new ways to meet life’s moments, dream big to move our industry forward, and make a meaningful impact in our communities. We believe in brewing up a future that everyone can celebrate and share.

BENEFITS

Beer Benefit
On-Site Parking
Overtime Pay

EQUAL OPPORTUNITY EMPLOYER

At Labatt Breweries of Canada, we are an equal opportunities employer, and we are committed to maintaining a welcoming, safe, and inclusive environment for every person – regardless of age, race, ethnicity, nationality, sexual orientation, gender identity and expression, religion, neurodivergence, or disability status.

REQUIRE ADDITIONAL ASSISTANCE?

Labatt Breweries of Canada is committed to fair and equitable recruiting practices. Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations, if needed. Members of our team will consult and create processes that provide individuals with disabilities the best possible recruitment experience. Labatt Breweries will never ask you for money or reimbursement of training fees as part of our recruitment process. Any email communication you receive as part of the application or onboarding process will come from a @Labatt.com email address. If you have any questions or concerns, please email the recruitment team at recruitment@labatt.com.

AI DISCLOSURE

We may use artificial intelligence tools to assist with scheduling interviews and managing screening times. We do not use AI to evaluate applicants or make decisions during the interview process. All candidate assessments and hiring decisions are made by our recruitment and leadership teams.

DISCLAIMER

Labatt does not charge for any part of the hiring process. Additionally, the company will only share information via official channels including the company website and from Labatt email accounts. If you have any questions or concerns, please email the Labatt recruitment team at recruitment@labatt.com.

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