Tap Room Server (Full Time)

Labatt Breweries of Canada; Calgary; On-site; CAD 19,000 - 26,000; Full time

Benefits offered by this job

Beer Benefit

On-Site Parking

Overtime Pay

Job summary

Labatt Breweries of Canada in Alberta seeks a friendly Taproom Associate to welcome guests, take orders, make beer recommendations, and create a positive Taproom experience.

You will develop knowledge of Banded Peak products, tours and brewery operations, while helping maintain a clean, safe environment and processing transactions at the POS.

Flexibility for evenings, weekends, holidays, and special events is required, plus eligibility to serve alcohol in Alberta and ProServe certification.

Qualifications

• Previous customer service, hospitality, retail, or serving experience preferred.
• Passion for craft beer and willingness to learn about brewing, beer styles, and the Banded Peak portfolio.
• Strong communication and interpersonal skills with a customer-first mindset.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Comfortable standing for extended periods and performing light lifting, stocking, and cleaning duties.
• Must be eligible to serve alcohol in Alberta and obtain/maintain valid ProServe certification.
• Available to work evenings, weekends, holidays, and special events as required.

Responsibilities

• Deliver exceptional customer service by welcoming guests, taking orders, making beer recommendations, and creating a positive Taproom experience.
• Develop and maintain strong knowledge of Banded Peak products, menu offerings, brewery operations, and tours to educate and engage customers.
• Maintain a clean, organized, and safe Taproom environment, including completing assigned cleaning, stocking, and sanitation tasks.
• Support sales growth by promoting beer, merchandise, events, tours, and seasonal offerings.
• Accurately process transactions using POS systems and follow cash-handling procedures.
• Collaborate with team members to ensure efficient operations while adhering to responsible alcohol service, health and safety, and company policies.

Skills

Customer service

Hospitality

Communication

Teamwork

Sales

Tools

POS systems

Job description

Dreaming big is in our DNA. It’s who we are as a company. It’s our culture. It’s our heritage. And more than ever, it’s our future. A future where we’re always looking forward. Always serving up new ways to meet life’s moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together – when we combine your strengths with ours – is unstoppable. Are you ready to join a team that dreams as big as you do?

SALARY:

The hourly rate for this role is $16.50 per hour.

VACANCY TYPE:

This posting reflects a vacant position.

SHIFT: The shifts for this position are:

• Full time: Weekend availability required. 5 shifts per week, with a mix of morning, afternoon, and evening shifts as needed
  

Overtime Eligibility:

This position is eligible for overtime pay in accordance with applicable labour laws and pursuant with collective agreement. Overtime is paid at the legally required rate and may vary based on hours worked beyond the standard schedule.

COMPANY:

Founded over 175 years ago, Labatt is one of Canada’s founding businesses and its leading brewer. We are proud of our history and our heritage in Canada, and we remain committed to brewing great-tasting, high-quality beers that have satisfied beer drinkers for generations. Labatt has created exciting experiences with consumers through iconic brands like Budweiser, Bud Light, NÜTRL, Michelob Ultra, Corona, Stella Artois and many more. Through our broad portfolio, we are truly a national brewer, with over 3,600 employees, a portfolio of more than 60 quality beers and beyond, and 10 breweries from coast-to-coast, we are proud to serve Canada and the communities we call home.

JOB RESPONSIBILITIES:

• Deliver exceptional customer service by welcoming guests, taking orders, making beer recommendations, and creating a positive Taproom experience.

• Develop and maintain strong knowledge of Banded Peak products, menu offerings, brewery operations, and tours to educate and engage customers.

• Maintain a clean, organized, and safe Taproom environment, including completing assigned cleaning, stocking, and sanitation tasks.

• Support sales growth by promoting beer, merchandise, events, tours, and seasonal offerings.

• Accurately process transactions using POS systems and follow cash-handling procedures.

• Collaborate with team members to ensure efficient operations while adhering to responsible alcohol service, health and safety, and company policies.
  

JOB QUALIFICATIONS:

• Previous customer service, hospitality, retail, or serving experience preferred.

• Passion for craft beer and willingness to learn about brewing, beer styles, and the Banded Peak portfolio.

• Strong communication and interpersonal skills with a customer-first mindset.

• Ability to work in a fast-paced environment while maintaining attention to detail.

• Comfortable standing for extended periods and performing light lifting, stocking, and cleaning duties.

• Must be eligible to serve alcohol in Alberta and obtain/maintain valid ProServe certification.

• Available to work evenings, weekends, holidays, and special events as required.
  

**WHY LABATT:**

As one of Canada’s Top 100 Employers, Labatt is a place where our people can bring out the best in themselves through a collective purpose of creating A Future With More Cheers. We are always looking to serve up new ways to meet life’s moments, dream big to move our industry forward, and make a meaningful impact in our communities. We believe in brewing up a future that everyone can celebrate and share.

BENEFITS:

• Beer Benefit

• On-Site Parking

• Overtime Pay
  

EQUAL OPPORTUNITY EMPLOYER

At Labatt Breweries of Canada, we are an equal opportunities employer, and we are committed to maintaining a welcoming, safe, and inclusive environment for every person – regardless of age, race, ethnicity, nationality, sexual orientation, gender identity and expression, religion, neurodivergence, or disability status.

REQUIRE ADDITIONAL ASSISTANCE?

Labatt Breweries of Canada is committed to fair and equitable recruiting practices. Persons with disabilities are encouraged to come forward at any stage of the recruitment process to request accommodations, if needed. Members of our team will consult and create processes that provide individuals with disabilities the best possible recruitment experience.

Labatt Breweries will never ask you for money or reimbursement of training fees as part of our recruitment process.Any email communication you receive as part of the application or onboarding process will come from [e-mail] email address. If you have any questions or concerns, please email the recruitment team at [e-mail].

AI DISCLOSURE:

We may use artificial intelligence tools to assist with scheduling interviews and managing screening times. We do not use AI to evaluate applicants or make decisions during the interview process. All candidate assessments and hiring decisions are made by our recruitment and leadership teams.

CONTACT US

Follow us:

Instagram @ labattbreweries

LinkedIn @ Labatt Breweries of Canada

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