Talent Enablement Specialist, Operations - Hybrid HR Support

Dialogue Technologies Inc.; Toronto; Hybrid; CAD 64.000 - 75.000; Vollzeit

Benefits dieser Stelle

Mental health support

Insurance + HSA

Vacation & wellness

Hybrid work

Work abroad

Incentive plans

Learning budget

Parental leave

Zusammenfassung

Dialogue is the #1 virtual care provider in Canada. As a Talent Enablement Specialist, Operations, you will be a key member of our Talent Enablement team, delivering a seamless employee experience and providing thoughtful HR support to employees and managers across Talent & Culture.

You will help bring our Talent Enablement philosophy to life by enabling people to perform at their best, supporting organizational priorities, and contributing to the continuous optimization of operational

Qualifikationen

• Minimum of 3 years of HR experience, with employee relations experience.
• High commitment to customer service and results.
• Track record of outstanding performance.
• Preference to work in a high-pace and ambiguous work environment.
• Excellent organizational and detail-orientation skills.
• Excellent verbal and written communication skills in both French and English.

Aufgaben

• Respond to HR inbox requests with empathy, expertise, and a focus on enabling people and managers to perform at their best.
• Act as trusted advisor to employees and managers by addressing inquiries and resolving HR-related challenges.
• Respond to and manage ad hoc requests, ensuring timely and effective support across Talent & Culture activities.
• Serve as the first point of escalation and backup for the Talent Development Coordinator in their absence.
• Manage employee relations matters with discretion and sound judgment.
• Maintain and update knowledge documents and policies, and improve employee self-service resources through AI tools.
• Contribute to the continuous optimization of Talent & Culture operational processes to enhance efficiency and scalability.
• Partner with Talent & Culture Business Partners to support ongoing initiatives and organizational priorities.

Kenntnisse

HR experience

Employee relations

Bilingual FR/EN

Customer service

Organizational skills

Attention to detail

Jobbeschreibung

Dialogue is the #1 virtual care provider in Canada. As a Talent Enablement Specialist, Operations, you will be a key member of our Talent Enablement team, delivering a seamless employee experience and providing thoughtful HR support to employees and managers across Talent & Culture.

You will help bring our Talent Enablement philosophy to life by enabling people to perform at their best, supporting organizational priorities, and contributing to the continuous optimization of operational