Talent Acquisition Specialist (12m FTC)

DEPT®; Toronto; Hybrid; CAD 65,000 - 70,000; Full time

Benefits offered by this job

Flexible hybrid work policy

Early Finish Fridays

15 days paid holiday

Birthday Leave

Mental health resources

Dept Allowance

Office refreshments

Family-friendly policies

Learning & Development

Buddy Program

BCorp Agency

Award-winning agency

Client exposure to diverse industries

Job summary

DEPT® is seeking a Talent Acquisition Specialist to recruit for a portfolio of our clients directly, working in-house with the broader Delivery and Client teams to source and place top talent in creative and digital roles. You will be the candidate's first point of contact, representing our culture, guiding applicants through the full recruitment process, providing timely updates and market insights.

This role offers a flexible hybrid work policy, supportive learning initiatives, and a

Qualifications

• Experience in recruitment or talent acquisition in the creative or digital industry.
• Experience in setting up, preparing, and conducting candidate phone screenings.
• Ability to manage internal and external stakeholders for a smooth hiring process.
• Strong interpersonal skills to work with hiring managers and directors.
• Excellent organizational skills and ability to manage priorities.
• Proficiency with applicant tracking systems and recruitment tools.

Responsibilities

• Manage key relationships with clients and in-house client service teams.
• Review applications, screen resumes, and assess candidates' qualifications for various positions.
• Conduct thorough phone screenings to evaluate candidates' skills and experience.
• Guide candidates through the recruitment process with timely updates and support.
• Collaborate with hiring managers to understand recruitment needs and align candidate profiles.
• Manage end-to-end recruitment: postings, sourcing, screening, interviewing, offers.
• Devise strategies to attract passive candidates and maintain a strong pipeline.
• Maintain accurate candidate records and documentation in the ATS.

Skills

Talent acquisition

Stakeholder management

Phone screenings

Interpersonal skills

Organizational skills

ATS proficiency

Tools

Applicant Tracking System (ATS)

Job description

This role is part of our Personalised Content team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients including eBay, Walmart, and more!

JOB PURPOSE

As a Talent Acquisition Specialist, you will be dedicated to recruit for a portfolio of DEPT® clients directly, we call this ‘In-House’ recruitment. You will work closely with our Senior Talent Acquisition Specialist, Client Partner, Delivery teams and directly with our clients, you will effectively source and recruit top talent to be embedded into our clients team.

As candidates' first point of contact, you represent DEPT®'s culture, and are responsible for ensuring a positive candidate journey throughout the recruitment process. Partnering with hiring teams to understand role requirements, share regular hiring updates, and provide market insights.

In-house recruitment requires speed and therefore, maintaining a talented candidate pool is vital. You will have a keen eye for talent and an ability to devise and implement effective and creative sourcing strategies. You will also have the opportunity to input into process improvement.

KEY RESPONSIBILITIES

• Manage key relationships with our clients and in-house client service team.
• Review applications, screen resumes, and assess candidates' qualifications for various positions within the organization.
• Conduct thorough phone screenings to evaluate candidates' skills and experience.
• Guide candidates through the entire recruitment process, providing timely updates, feedback, and support.
• Collaborate closely with hiring managers and management teams to understand their recruitment needs and align candidate profiles accordingly.
• Manage the end-to-end recruitment process, including job postings, sourcing, screening, interviewing, and extending offers to successful candidates.
• Devise and implement effective strategies to attract passive candidates, ensuring a steady pipeline of high‑quality talent.
• Maintain accurate and up‑to‑date candidate records and documentation in our applicant tracking system.

WHAT WE ARE LOOKING FOR

• Previous experience in a recruitment or talent acquisition role, with success in attracting and selecting top talent in the creative or digital industry.
• Experience in setting up, preparing, and conducting candidate phone screenings, ensuring a thorough assessment of candidates.
• Able to manage internal and external stakeholders, and ensure a smooth hiring process.
• Strong interpersonal skills and the ability to work closely with internal stakeholders, such as hiring managers and operational directors.
• Excellent organizational skills, ability to manage priorities, and attention to detail, ensuring a smooth and efficient recruitment process.
• Proficiency in using applicant tracking systems and other recruitment tools to manage candidate data and streamline processes.

WE OFFER

• A flexible hybrid working policy to enjoy the best of both worlds.
• Early Finish Fridays, kickstart your weekend early with alternating early‑finish Fridays.
• 15 days paid holiday annually, increasing with length of service (plus Public Holidays).
• Birthday Leave, a paid day‑off each year.
• Access to dedicated mental health resources including enhanced sick pay scheme, employee assistance programme and trained Mental Health First Aiders.
• Dept Allowance, a dedicated company contribution to spend on either your professional development or personal wellbeing.
• Refreshments are provided in the office all week.
• Enhanced family friendly policies to support parents.
• Learning and Development, continuous growth opportunities through internal training, and "inspirational talks” guest speakers.
• Buddy Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®.
• A Certified BCorp Agency and is multi‑award winning “Agency of the Year”.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• Global DEPT® Cares Month , an annual initiative where our teams donate their professional skills and time to support local charities and pr‑bono projects.

The anticipated annual salary range for this position is $65,000 – $70,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

AI Disclosure

At DEPT®, we use AI‑assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.