Technical Marketing Copywriter (12 month FTC)

DEPT®; Toronto; Hybrid; CAD 90,000 - 95,000; Full time

Benefits offered by this job

Flexible hybrid policy

15 days paid holiday annually

Birthday leave

Mental health resources

Professional development allowance

Office refreshments

Job summary

DEPT® is seeking a Technical Marketing Copywriter in Toronto, offering a hybrid work model. You will own end-to-end content delivery for emails, website posts, video scripts, and presentations, translating complex policy into clear messaging for global audiences.

Bring 8+ years of copywriting experience, exceptional English writing skills, CMS familiarity, and comfort collaborating with stakeholders across regions.

Qualifications

• 8+ years of copywriting and content creation across formats (emails, video scripts, briefs, landing pages).
• Excellent English writing and editing skills with a sharp eye for detail.
• Experience with CMS is a plus.
• Experience in e-commerce and a marketing environment is a plus.
• Bachelor’s degree in Communications, PR, or related field is a plus.
• Familiarity with editorial standards and style guides.
• Strong organizational skills and ability to manage work independently.
• Experience collaborating with stakeholders from different areas (Legal, Product, Customer Support).
• Comfortable giving and receiving feedback to improve content.
• Experience across regions/time zones; flexibility to support Europe-based colleagues.
• Proficiency in Google Suite, Slack, Zoom, and other collaboration tools.

Responsibilities

• Write engaging content across assets: emails, website posts, scripts, and presentations.
• Translate policy requirements into clear content with appropriate tone across channels.
• Collaborate with global stakeholders to ensure timely review and approvals.
• Align messaging and strategy with cross-functional teams across regions.
• Manage multiple projects, balancing priorities and deadlines.
• Leverage AI tools to improve quality and clarity of writing.

Skills

copywriting

content creation

AI-assisted writing

English proficiency

stakeholder collaboration

time-zone coordination

Google Suite

Slack/Zoom

Education

Bachelor’s degree in Communications/PR

Tools

CMS

Job description

This is a 12 month fixed term contract.

This posting reflects an existing vacancy.

Technical Marketing Copywriter

Toronto, hybrid

This is a 12 month fixed term contract.

This posting reflects an existing vacancy.

Job Purpose

We’re seeking a talented Copywriter with demonstrated experience in copy and content writing and using AI to work with a global cross‑functional team within eBay. In this role, you’ll own content deliverables end-to-end, from early drafts through stakeholder review and final approval. You will be key in delivering impactful content and driving international projects that support our customers in navigating global policies. You'll work with teams across the world to produce educational and engaging messaging in different languages that truly makes an impact.

WHAT YOU’LL DO:

• Write engaging content: Develop a range of assets including emails, website posts, video scripts, and internal presentations.
• Adapt complex information for specific audiences: Translate policy requirements into clear, approachable content, while maintaining the appropriate tone of voice and structure across different channels.
• Collaborate with stakeholders: Work together on the copy to get it right with global colleagues. Ensure deliverables are efficiently reviewed and approved. You’re the proactive glue that keeps things moving.
• Alignment across teams: Partner with the Platform Governance and eBay Live teams to align on messaging and strategy across global stakeholders.
• Manage multiple projects simultaneously: Keep several projects moving at once, balancing priorities, deadlines, and stakeholders without losing momentum or quality.
• Utilize AI tools: Speed up your work to help improve the quality and clarity of your writing using AI and automation where applicable.
• Support new initiatives: Contribute to projects that help our sellers comply with evolving policies.
• Innovate with Ideas: Bring fresh, bold ideas for how to make our content more compelling and effective.

WHAT YOU BRING:

• 8+ years of demonstrated experience in copywriting and content creation across formats (i.e. emails, video scripts, messaging frameworks, briefs, announcements, landing pages)
• Excellent English writing and editing skills with an extremely sharp eye for detail
• Experience in CMS is a plus
• Experience in e-commerce and a Marketing environment are a plus.
• Bachelor’s degree in Communications, PR or a related field is a plus
• Familiarity with editorial standards and style guides
• Strong organizational skills and the ability to manage work independently while keeping projects on track
• Experience working with various stakeholders from different areas of expertise (e.g., Legal, Product and Customer Support teams)
• Comfortable giving and receiving thoughtful feedback to continuously improve content.
• Experience collaborating across regions and time zones; flexibility to support Europe-based colleagues when needed
• Proficiency in Google Suite, Slack, Zoom, and other collaboration tools

WE OFFER

• A flexible hybrid working policy to enjoy the best of both worlds.
• Early Finish Fridays, kickstart your weekend early with alternating early-finish Fridays.
• 15 days paid holiday annually, increasing with length of service (plus Public Holidays).
• Birthday Leave, a paid day-off each year.
• Access to dedicated mental health resources including enhanced sick pay scheme, employee assistance programme and trained Mental Health First Aiders.
• Dept Allowance, a dedicated company contribution to spend on either your professional development or personal wellbeing.
• Refreshments are provided in the office all week.
• Enhanced family friendly policies to support parents.
• Learning and Development, continuous growth opportunities through internal training, and "inspirational talks” guest speakers.
• Buddy Program, you will be paired with a ‘Buddy’ to help you navigate your first weeks’ at DEPT®.
• A Certified BCorp Agency and is multi-award winning “Agency of the Year”.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• Global DEPT® Cares Month, an annual initiative where our teams donate their professional skills and time to support local charities and pr-bono projects.

The anticipated annual salary range for this position is $90,000 - $95,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

WHY DEPT®?

We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA.

We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter.

At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.

AI Disclosure

At DEPT®, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you’d prefer it not be used.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.