Senior Account Executive (6 Month FTC)

DEPT®; Vancouver; Hybrid; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Flexible hybrid/remote working policy

Mental health support

15 days paid holiday annually

Job summary

DEPT® is seeking a Senior Account Executive to join its Global Studios team in Vancouver. The role focuses on managing client briefs, ensuring timely project delivery, and maintaining high standards across campaigns. Ideal candidates will have project management experience, excellent organizational skills, and the ability to handle multiple projects simultaneously.

This is a hybrid role with an anticipated annual salary of $60,000 – $70,000 CAD based on experience, along with a flexible working policy and various employee benefits.

Qualifications

• Experience delivering multi-channel marketing communications including digital.
• Highly motivated to learn and grow.
• Moderate understanding of production and interactive processes.

Responsibilities

• Manage, draft and review client briefs.
• Ensure client deadlines are met across multiple campaigns.
• Build excellent working relationships with internal stakeholders.

Skills

Project management experience

Excellent oral and written communication skills

Organizational skills

Ability to manage multiple projects

Client relationship management

Job description

This is a 6 month fixed term employee contract initially, with a likelihood of extension.

JOB PURPOSE

This role is part of our Global Studios team. We create emotive yet conversion-focused ideas, products and campaigns at scale and speed. Our specialty is hyper-personalised, digital communications that change perceptions, shape new behaviours, and shift market share for our clients.

As a Senior Account Executive, you will be joining a team that works on producing creative content at scale at a global level. As a project manager you will be supporting across the account as a whole ensuring consistent and successful delivery of multiple projects, managing workflows and ensuring processes and running smoothly and efficiently. You will be working closely with Designers and the Accounts team within the agency to ensure successful campaign deliveries. You will be required to manage internal client briefs with the team, plan, assign, review, and contribute to process optimisations ensuring projects are well managed contributing to the overall agency workload in partnership with the rest of the team.

WHAT YOU’LL DO

• Manage, draft and review client briefs
• Ensure client deadlines are met across multiple campaigns and liaising with the Account Director on the team's capacity
• Manage workflows across timezones ensuring concise communication and management of workflows between teams
• Clearly and effectively distill and transfer client feedback to designers, copywriters
• Prioritising workloads for the team, and escalating when needed
• Ensure client requirements are met whilst protecting DEPT brand values
• Maintain a full understanding of the clients' business, strategies, objectives, brand, audiences, and challenges, advising on the communications solution that best meets their needs, with the objective to becoming a trusted adviser
• Build excellent working relationships with internal stakeholders – by attending regular meetings, video conference calls, planning sessions, briefing meetings, and participating in evaluation reviews
• Ensure high standards are maintained and add value wherever possible
• Ensure success criteria are met and projects are delivered to time and to budget
• Maintain a good knowledge of all DEPT products and services and actively promote them to clients
• Escalate to senior management with internal and external issues and events that might impact accounts positively or negatively

WHAT YOU BRING

• Project management experience in creative or tech marketing
• Experience delivering a broad range of multi-channel marketing communications including digital
• Extremely organised, with the ability to manage multiple projects simultaneously
• You are ambitious with the ability to think strategically, contribute something new to the agency
• Ability to work within short timeframes and meet deadlines with ease and efficiency, successfully managing schedules and priorities
• Highly motivated to learn, grow and improve
• Personable, approachable demeanor and motivating team player
• Moderate understanding of production and interactive processes
• Excellent oral and written communication skills
• Superb planning and organisation ability
• Ability to manage and develop client and supplier relationships
• Basic understanding of financials to effectively manage budgets

WE OFFER

• A flexible, hybrid/remote working policy
• An excellent salary based on experience and equal pay policies
• Mental health support, and company sick pay scheme.
• 15 days paid holiday annually (plus Public Holidays).
• Refreshments are provided in the office all week
• Enhanced family friendly policies to support new parents.
• Social and Cultural Events, plenty of opportunities to connect with colleagues through organised activities and celebrations.
• Inspirational Talks, bringing the outside in with regular guest speakers and events.
• Learning and Development, supporting your growth with continuous opportunities to learn and advance.
• Buddy Programme: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT.
• A reputation for doing good. DEPT has been a Certified B Corp since 2021 and named 'Agency of the Year' at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT Cares Month in which employees come together and donate their skills to support local charities.

The anticipated annual salary range for this position is $60,000 – $70,000 CAD. Salary is based on relevant experience, expertise, and organizational impact.

AI Disclosure: At DEPT, we use AI-assisted technology (Metaview) to capture notes and summarize interview conversations, so our interviewers can stay fully focused. Using the AI is optional, just let us know if you would prefer it not be used.

DIVERSITY, EQUITY & INCLUSION

At DEPT, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.