Systems Coordinator

Ledcor; Calgary; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

An established industry player is seeking a Systems Coordinator to enhance and maintain key project management and financial tools. This hybrid role involves configuring Jira and QuickBase, troubleshooting system issues, and ensuring data integrity across platforms. The ideal candidate will possess a degree in a relevant field or equivalent experience, with strong communication skills and a keen eye for detail. Join a company recognized for its commitment to diversity and inclusion, where you can develop your skills and contribute to innovative projects that shape the future of telecommunications in North America.

Benefits

Comprehensive health benefits

Flexible work hours

Professional development opportunities

Diversity and inclusion initiatives

Employee wellness programs

Qualifications

• Degree in a relevant field or equivalent work experience.
• Familiarity with Jira and QuickBase is essential.
• Strong communication and problem-solving skills required.

Responsibilities

• Configure and monitor Jira and QuickBase for multiple departments.
• Investigate system bugs and implement necessary fixes.
• Prepare data sets for import and build reports for users.

Skills

Jira

QuickBase

Communication Skills

Attention to Detail

Problem Solving

Python

Groovy

SQL

Education

Degree in Computer Science

Degree in Software Engineering

Degree in Business Information Systems

Equivalent Work Experience

Tools

Confluence

Excel

Power BI

Visio

Job description

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Description

You are a Systems Coordinator who will be involved in the maintenance and development of Jira as a project management software and QuickBase as a financial management tool supporting multiple departments in Ledcor’s Technical Services division.

You will provide system support, monitor system performance, troubleshoot issues, and assist with system enhancements to ensure seamless daily operations and continuous improvement of these systems.

Click on the link below to see what it’s like working for Ledcor. Apply today to join Ledcor Technical Services in Calgary, AB!

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Essential Responsibilities:

• Configuring and monitoring Jira, QuickBase and other software systems
• Interpreting user stories into system changes and implementing those changes
• Testing the system configuration for consistent user experience and ensuring data integrity
• Presenting system functionality to users through live and recorded demos
• Investigating the root cause of system bugs and implementing fixes
• Building reports and dashboards to enable users to find their data
• Preparing data sets for import through Excel, Power BI
• Addressing user requests by analyzing the problem and presenting a solution
• Participating in all scrum ceremonies
• Updating system documentation and user guides
• Creating workflow diagrams with Visio

Qualifications:

• Degree in computer science, computer engineering, software engineering, business information systems, mathematics, or similar discipline or equivalent work experience. New grads with co-op experience are welcome to apply.
• Familiarity with Jira, Confluence, QuickBase
• Strong communication skills, written and verbal
• Strong attention to detail
• Experience with solving problems within complex systems
• Knowledge of programming languages: Python, Groovy, SQL is an asset.

Work Conditions:

• This is a hybrid position where you will be required to be in office at least once per week

Additional Information

Ledcor Technical Services (LTS) designs, builds, and maintains wireline or wireless networks that span North America and beyond. We are a proven leader and innovator in telecommunications network construction, maintenance, and service installation and repair.

Our workplace culture has been recognized as one of Canada’s Best Diversity Employers, Canada’s Most Admired Corporate Cultures, and a Top 100 Inspiring Workplace in North America.

Our total rewards package provides compensation and benefits that support your physical, mental, and financial wellbeing. We offer exciting, challenging work with opportunities to develop your skills and knowledge.

Employment Equity

At Ledcor we believe diversity, equity, and inclusion should be part of everything we do. We are proud to be an equal-opportunity employer. All qualified individuals, regardless of race, color, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status or any other characteristic are encouraged to apply.

Our True Blue team consists of individuals from all backgrounds who contribute diverse perspectives and experiences to Ledcor. We are committed to continuing to build on our culture of empowerment, inclusion, and belonging.

Adjustments will be provided in all parts of our hiring process. Applicants need to make their needs known in advance by submitting a request via email. For more information about Ledcor’s Inclusion and Diversity initiatives, please visit our I&D page.

Location: 1100 - 1st Street SE, Calgary, AB