Systems Analyst - Senior

Integrated Resources, Inc.; Toronto; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Senior Systems Analyst to join their dynamic team. This role involves capturing business requirements, providing data science services, and developing dashboards using Microsoft Power BI. You'll work in a hybrid environment, balancing on-site and remote work, while supporting critical projects in emergency health services. If you have a passion for technology and a knack for problem-solving, this is an exciting opportunity to make a meaningful impact in a fast-paced environment.

Qualifications

• 5-10+ years of experience as a systems analyst.
• Experience with 24x7 critical environments and operations.
• Understanding of emergency health services.

Responsibilities

• Capture business requirements and create/update business rules.
• Develop data visuals and dashboards using Microsoft Technologies.
• Conduct testing and document application changes.

Skills

Data Cleansing

Data Analytics

Microsoft Power BI

Service Management Toolsets

NoSQL Databases

Adobe Captivate

Articulate Storyline

SharePoint Lists

Microsoft Windows Support

Education

Bachelor's Degree in Computer Science or related field

Tools

Remedy

Moodle

Job description

Job Title: Systems Analyst - Senior
Location: Toronto, ON (Hybrid 3 days onsite, 2 days remote)
Duration: 12+ Months

Job Description:

• Capture business requirements, assess technical features and capabilities to create and update business rules based on the requirements
• Provide Data Science services including Data Cleansing and Data Analytics
• Develop dynamic data visuals, dashboards and custom reports as required, applying Microsoft Technologies, including Power BI
• Conduct testing, integration and deployment of each developed solution
• Document application changes & enhancements to existing features and new features as per approved requirements and design direction
• Review and understand application changes and patches and system architecture of the EHS systems, and deploy updates as required and can support scalability requirements
• Provide realistic work estimates to support project planning
• Use enterprise Service Management Toolsets e.g. Remedy in order to manage encryption related tickets
• Respond to and co-ordinate encryption activities, between clients & vendor appointments based on approved and scheduled Incident, Task and Work Order Records.
• Update tickets and the CMDB to document the activities (e.g. Key management, removals, etc.).
• Perform Audit activities as defined by the Radio Operations Manager.
• Support development of the PSRN training material to define the e-learning modules, tests and interactive elements as well as any maintenance and support as required.
• Converting PSRN training material from various formats (SWAY, Word, Power point, videos, etc.) to SCORM files using Adobe Captivate and/or Articulate Storyline.
• Support the upload of SCORM files to multiple LMS environments (e.g. Moodle) which should include testing and piloting.
• Create Documentation for the purpose of training other technical IT Staff to support the deployment.
• Work with Microsoft Windows, Desktop and Laptop workstation support, Multiple LMS environment (e.g Moodle) experience,
• Create data sources using SharePoint Lists and NoSQL databases.
• Use structured methodologies, design best practices, and implement changes that is of quality, and clearly documented. Assure the proposed application(s) should function as required, without any defects and assure the application operates with the appropriate systems and other peripherals as identified

Must have:

• 5-10+ years of experience as a systems analyst.
• Experience with the projects related to 24x7 critical environments and operations,
• Experience working on the PSRN project
• Understanding of emergency health services including ambulance communications.

• 
  
  *Travel required
  
  NOTE:
  The resource will be required to travel to multiple dispatch centres/CACCs across the province to provide project support and coordinate/remediate the telephony training in order to implement the new PSRN solution.
  
  
  Assignment Type:
  This position is currently listed as "Hybrid" as consultants will be required to work partly in the physical workplace and partly remotely. The details of this arrangement will be at the Hiring Manager's discretion.