Systems Analyst III - Health & Welfare Benefits Implementations

TELUS Health; Toronto; Hybrid; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Hybrid work options

3 weeks vacation

Company pension

Learning & development opportunities

Community involvement

Job summary

TELUS Health is seeking a Systems Analyst III to join the Health & Welfare Benefits Implementations team in Ontario. You will configure and deploy our Health & Welfare software for major clients, translating business needs into technical setups and ensuring scalable, quality outcomes.

Expect to work in an Agile setting, diagnose complex issues, and collaborate with cross-functional teammates to drive success. A Bachelor’s in IT and 3–5 years in IT are required.

Qualifications

• Bachelor's degree in IT or equivalent hands-on experience.
• 3–5 years in IT, system configuration or implementation.

Responsibilities

• Configure and deploy Health & Welfare software for major clients.
• Diagnose issues and communicate findings clearly.
• Collaborate in an Agile environment and participate in daily scrums.
• Translate business requirements into technical configurations.
• Deliver high-quality work and meet project expectations.
• Grow expertise in benefits and healthcare tech trends.
• Foster teamwork and share knowledge across the team.

Skills

SQL

ASP/ASP.NET/HTML/JavaScript

Reading technical docs

Communication

Education

Bachelor's degree in IT (or equivalent hands-on experience)

Tools

MS SQL Server Management Studio

Azure DevOps

Copilot / Office Suite

Job description

TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider – encompassing physical, mental and financial health – TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.

Join our team and what we’ll accomplish together

Ready to make a real impact in the health and benefits space? We're looking for a Systems Analyst III - Health & Welfare Benefits Implementations to join TELUS Health's dynamic implementation team—where you'll work on cutting-edge projects that directly improve how organizations manage employee benefits and wellness programs.

What you'll do

• Drive real implementations – Configure and deploy our proprietary Health & Welfare software for major clients, watching your work directly impact thousands of employees
• Own problem-solving – Diagnose complex issues, develop solutions, and communicate your findings with clarity and confidence
• Collaborate in an Agile environment – Work alongside talented teammates in daily scrums, sharing progress and supporting each other's wins
• Design smart solutions – Analyze business requirements and translate them into technical configurations that actually work
• Deliver quality work – Set your own high standards and take pride in producing outcomes that exceed expectations
• Grow your expertise – Learn industry trends, master new tools, and develop skills that matter in the benefits and healthcare tech space
• Be a team multiplier – Foster teamwork, share knowledge, and help colleagues succeed

What you bring

Your foundation:

• Bachelor's degree in IT (or equivalent hands‑on experience)
• 3-5 years working in IT, system configuration, or implementation

Your technical toolkit:

• Must-have: SQL expertise (MS SQL Server Management Studio is a bonus)
• Strong-to-have: ASP, ASP.NET, HTML, JavaScript, or similar languages
• Nice-to-have: Experience with configuration tools, Microsoft Office suite (including Copilot), and Azure DevOps
• Ability to read technical documentation and debug like a pro

Your superpowers:

• H&W Benefits and/or Payroll knowledge (highly valued!)
• Exceptional communication and interpersonal skills
• Strong organizational abilities and time management
• Initiative and independence paired with genuine teamwork
• Reliability, flexibility, and adaptability in a fast‑paced environment

Salary Range:

$60,000 - $80,000

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.

Benefits:

• Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
• Flexibility to work in‑office, virtually or a combination of both
• Generous company matched pension
• Opportunity to give back to communities in which we work, live and serve
• Career growth and learning & development opportunities to develop your skills
• And much more…

Job Type:

This is for a current vacancy.

A Bit About Us

We’re a people‑focused, customer‑first, purpose‑driven team who works together every day to innovate and do good. We improve lives through our technology solutions and foster a culture of innovation that empowers team members to solve complex problems and create remarkable human outcomes in a digital world.

TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.

Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment, all team members whose job functions require they work at a Data Center and/or have access to detailed knowledge of technology related to client service delivery, are subject to a Personnel Security Screening conducted through the Government of Canada.

Note for Quebec candidates: if knowledge of English is required for this position, it is because the team member will be asked, on a regular basis, to interact in English with external or internal parties or to use English applications or software as part of their tasks.