Systems Analyst

JDI IT; Dartmouth; On-site; CAD 60,000 - 78,000; Full time

Job summary

Irving Shipbuilding is seeking a Systems Analyst to support and maintain lifecycle on services and solutions, ensuring alignment with business and operational requirements. This full-time, on-site role requires CGP/ITAR clearances and collaboration across a diverse team within a naval shipbuilding context.

Candidates should have a university degree or diploma and 0–2 years IT experience, with AD/ADFS, Windows/Linux, virtualization and storage knowledge.

Qualifications

• Bachelor's degree or college diploma in a related discipline.
• 0-2 years IT environments experience.
• Experience with AD, ADFS, Windows/Linux servers.
• Strong customer service and communication skills.
• Detail-oriented with ability to adapt to changing priorities.
• Team-oriented with collaborative approach.

Responsibilities

• Deliver on KTLO, SARs, Incidents and Service Requests.
• Manage risks and vulnerabilities; identify improvement opportunities.
• Support processes for all tiered support levels; improve processes.
• Certification and rollout of new products; execute testing and acceptance.
• Research requirements and provide recommendations on products, protocols, and standards.
• Monitor capacity and performance; recommend enhancements.
• Participate in on-call rotation to support customers.
• Work with a diverse team supporting the River-Class Destroyers technology landscape.

Skills

Active Directory

ADFS

Windows/Linux

Virtualization

Storage

Backup Services

Customer service

Attention to detail

Collaborative work

Education

University degree

Tools

MCSA

RHCSA

Ansible

ITIL Foundations

Six Sigma Yellow Belt

Job description

JOB DESCRIPTION

Irving Shipbuilding is one of the most modern shipyards in North America, defined by its pace and appetite for change. Irving Shipbuilding is building more than 20 Arctic and Offshore Patrol Ships and River-Class Destroyers as part of the largest and most complex shipbuilding initiative in Canadian history. If you ' re curious and motivated by a fast-moving environment and want to contribute to building ships with state-of-the-art naval technology this opportunity is for you.
The Systems Analyst is a collaborative and key member of the team. This role will support and maintain lifecycle on services and solutions to satisfy business and operational requirements using internal and industry best practices.
Now is your chance to join our team to make a lasting impact on a national venture as a Systems Analyst.
All successful applicants must meet requirements for Canadian Controlled Goods Program (CGP), Canadian Government Security clearance, and U.S. International Traffic in Arms Regulations (ITAR).
This position requires full-time on-site presence.

RESPONSIBILITIES

• Deliver on KTLO, Security Access Requests (SARs), Incident and Service Requests
• Manage and execute risks and vulnerabilities while looking for opportunities for improvement
• Support processes for all tiered support levels with continued efforts on process improvement
• Engage in the certification and introduction of new products and solutions for our services and customers (executing testing and acceptance)
• Conduct research based on requirements and provide recommendations on products, services, protocols, and standards
• Monitor and analyze capacity and performance on the infrastructure and recommend enhancements to meet new or changing infrastructure demands
• Participate in an on-call rotation to serve and support our customers
• Work alongside a diverse team supporting the technology landscape established to manufacture the River-Class Destroyers

QUALIFICATIONS

• Education Required: A university degree, college diploma or a related discipline
• 0-2 years of experience in IT Environments (Systems)
• Knowledge/Experience in: Active Directory (AD), AD Federated Services (ADFS), Server OS (Windows/Linux), Virtualization, Storage, Enterprise Backup Services
• Effective customer service and communication skills
• Strong attention to detail while being able to pivot to changing priorities
• Work well in a collaborative environment

Bonus:

• Microsoft Certified Systems Associate
• Red Hat Certified System Administrator (RHCSA)
• Ansible
• ITIL Foundations Certification
• Six Sigma - Yellow Belt Certification

ABOUT US

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.
We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.
Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.
Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.
We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

ABOUT THE TEAM

The belief that what people experience matters more than technology is part of our foundational core. We also believe that our ability as a team grows exponentially when we share success. These centering values - some of our non-negotiables - guide our decisions and inform how we show up daily. Join a team that aims to simplify the path forward and inspire commitment.
With over 380 employees centralized in Saint John, Fredericton, Dieppe and Halifax, we offer the opportunity to create real value by helping people and businesses work smarter. JDI IT supports the entire J.D. Irving Limited group of companies which means we offer opportunities and experiences across a wide breadth of IT areas, businesses and industries. As a member of the JDI IT team, you will be a key player in enabling the business to win by overcoming obstacles and "getting it done"!