- Maintain server, desktop and network security.
- Plan for and implement server and network hardware and software upgrades.
- Plan, communicate and lead planned maintenance outages.
- Monitor the performance and capacity of our servers and network.
- Maintain configuration and process documentation.
- Manage our backup and data-protection systems.
- Be on-call on a rotating schedule to deal with potential server issues requiring intervention.
- Assist staff in dealing with clients on technical matters.
- Provide first-level support for desktop and user issues.
- Progressing into managing Azure resources as we transition to Azure
Qualifications :
- Strong organization skills with the ability to multitask and handle several on-going projects
- Effective communication skills and the ability to assist non-technical staff with their problems / requests
- Excellent problem solving skills, both proactive and reactive
- Project management skills would be a definite asset, and the ability to assist with large projects
- Experience with the following programs / applications would be a definite asset : VMware (working knowledge required)Cloud computing (Microsoft Azure experience is beneficial required)Microsoft Windows Servers / DesktopsLinuxMicrosoft Exchange ServerMicrosoft SQL ServerActive Directory Group PolicyFirewallsSANLAN architectureWAN architectureNetwork Monitoring EnvironmentsVirtual Private Networks (VPN)Microsoft IIS
Education and / or Experience :
- Degree / diploma from a recognized institute.
- Minimum 2-3 years of related experience (administration of servers, desktops and network infrastructure)
- A combination of education and experience may be considered.
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