System Administrator / Analyst

Netsmart USA; Edmonton; On-site; CAD 70,000 - 85,000; Full time

Benefits offered by this job

Paid Time Off

Flex days

Health & Dental Benefits

Job summary

Netsmart USA in Edmonton is seeking a System Administrator/Analyst to maintain and support client IT environments, ensuring reliability, security, and high performance. This hands-on role involves troubleshooting, implementing solutions, and working directly with clients to resolve issues and improve their day-to-day experience.

The ideal candidate has proven experience in systems and network administration, a strong background with Microsoft technologies (cloud and on-prem), and a solid

Qualifications

• Proven experience in systems and network administration.
• Strong background in Microsoft technologies (cloud and on-prem).
• Solid understanding of cybersecurity best practices.
• Excellent troubleshooting and communication skills.
• Ability to manage multiple client environments and priorities.
• Must reside in Edmonton or surrounding area.
• A Canadian resident or citizen, eligible to work in Canada.
• Must speak, read, and write English fluently.
• Familiarity with enterprise-grade networking and security hardware.

Responsibilities

• Administer and support Microsoft Azure (Intune, Entra ID/Azure AD, and security configurations).
• Manage Microsoft 365 (Exchange, Teams, SharePoint, compliance tools).
• Deploy and administer Virtualized Windows Server (Hyper-V, vSphere) environments.
• Implement cybersecurity measures across systems.
• Participate in on-call rotation for emergencies.
• Prioritize exceptional customer support as the foundation of our business.

Skills

Systems administration

Networking

Troubleshooting

Communication

Tools

Microsoft technologies (cloud & on-prem)

Cybersecurity

Hyper-V

vSphere/VMware

Job description

Salary: $70,000–$85,000 per year

Compensation: Paid Time Off, Flex days, Health & Dental Benefits, and much more.

Netsmart is a leading provider of managed IT services, cybersecurity solutions, AI integration, and cloud technologies, proudly serving businesses across Canada. With a focus on proactive support, innovation, and building long-term client relationships, we help organizations modernize, secure, and streamline their IT environments. Our team thrives on solving complex challenges and delivering reliable, responsive service that empowers clients to succeed.

Why Join Us?

Ready to work for a company that truly values its people? At Netsmart, we believe that when you feel supported, enjoy where you work, and have a healthy work-life balance, you’re more motivated to do great things—and have fun along the way. We’re committed to creating an environment where you feel inspired, appreciated, and excited to come in every day.

Our office is more than just a place to work – it’s a space to connect, recharge, and have fun. You’ll find:

• A fully stocked bar, arcade games, pool table, ping pong, darts, and foosball
• A cozy lounge area for downtime
• A gym and massage room for relaxation and wellness
• Fun team events like go-karting, paintball, bowling, and more

Job Description

We’re looking for a System Administrator/Analyst with strong technical expertise and a customer-first mindset. In this role, you’ll maintain and support client IT environments to keep systems reliable, secure, and high-performing. It’s a hands-on position focused on troubleshooting, implementing solutions, and working directly with clients to resolve issues and improve their day-to-day experience.

Key Responsibilities

• Administer and support Microsoft Azure (Intune, Entra ID/Azure AD, and security configurations)
• Manage Microsoft 365 (Exchange, Teams, SharePoint, compliance tools)
• Deploy and administer Virtualized Windows Server (Hyper-V, vSphere) environments
• Implement cybersecurity measures across systems
• Participate in on-call rotation for emergenciesPrioritize exceptional customer support as the foundation of our business.

Qualifications

• Proven experience in systems/network administration
• Strong background in Microsoft technologies (cloud and on-prem)
• Solid understanding of cybersecurity best practices
• Excellent troubleshooting and communication skills
• Ability to manage multiple client environments and priorities
• Class 5 driver’s license and reliable vehicle
• MUST RESIDE IN EDMONTON OR SURROUNDING AREA. ***
• A Canadian resident or citizen, eligible to work in Canada
• Must speak, read, and write English fluently.
• Ai knowledge.
• Familiarity with enterprise-grade networking and security hardware
• Knowledge of Cisco Meraki, Ubiquiti Unifi, and Fortinet devices would be an asset
• Possibly maintain and optimize virtualization platforms (Hyper-V, VMware, etc.)