Property, Claims Specialist I

Intact; Toronto; Hybrid; CAD 60,000 - 90,000; Full time

Job summary

Intact is looking for a Property, Claims Specialist I to join their team in Toronto. In this mid-senior role, you will evaluate property damage, prepare estimates, and manage high-value claims. The position is full-time and offers a hybrid work model with comprehensive benefits and opportunities for professional development.

Benefits

Comprehensive benefits

Employee stock purchase plan with employer match

Flexible work arrangements

Wellness spending account

Dynamic learning environment

Qualifications

• At least 3 years of related experience.
• Experience managing high-value clients and claims is a plus.
• Excellent communication skills, both oral and written.

Responsibilities

• Evaluate property damage and determine repair or restoration needs.
• Prepare repair estimates using Xactimate.
• Audit contractor estimates for compliance with guidelines.

Skills

Communication

Knowledge of construction and repair procedures

Proficiency with estimating software

Education

College diploma or equivalent education

Tools

Xactimate/Xactanalysis

Job description

Join to apply for the Property, Claims Specialist I role at Intact

We are looking for a Property, Claims Specialist to join our growing team!

You will be responsible for reviewing estimates from our Prestige RELY vendors and third-party vendors. You will support our Prestige claims teams in assisting clients with high-value assets. Occasionally, you may assist with catastrophic event claims by reviewing estimates from other regions or helping in writing estimates. You will act as a liaison between our Prestige claims adjusting unit and contractors to help manage estimates submitted to us.

**Responsibilities:**

• Evaluate property damage and determine repair or restoration needs, involving direct contact with insureds, claimants, and service providers.
• Prepare repair estimates using Xactimate.
• Maintain effective communication with claims departments.
• Audit contractor estimates for compliance with guidelines.
• Collaborate with adjusting teams to verify scope of work and coverage.
• Review contractor documentation ensuring accuracy and quantum control.
• Build and maintain relationships with contractors and service providers.
• Stay informed about our products and claim processes.

**Qualifications:**

• College diploma or equivalent education and experience.
• At least 3 years of related experience.
• Experience managing high-value clients and claims is a plus.
• Knowledge of construction and repair procedures.
• Excellent communication skills, both oral and written.
• Proficiency with estimating software, especially Xactimate/Xactanalysis.

**What We Offer:**
Our hybrid work model balances remote and in-person work. As a permanent team member, you will enjoy:

• Comprehensive benefits recognizing your success.
• Employee stock purchase plan with employer match.
• Flexible retirement and health benefits, virtual healthcare.
• Flexible work arrangements.
• Option to purchase additional leave days.
• Wellness spending account.
• Resources for physical and mental health, change management, and communication.
• Dynamic learning environment with online courses and programs.
• Inclusive networks led by employees.
• Supportive leadership and development opportunities.
• Community engagement programs.

**Diversity & Inclusion:**
Intact values diversity and strives to create an accessible, inclusive workplace. We encourage applications from women, Indigenous peoples, persons with disabilities, Black individuals, and LGBTQ+ community members. We are committed to reconciliation and accommodating employees' needs.

**Additional Details:**
- Level: Mid-Senior
- Type: Full-time
- Industry: Insurance

**Note:** This job posting is active. Apply now to join our team!