Support Services Supervisor

Uhnresearch; Toronto; On-site; CAD 40,000 - 80,000; Part time

Job summary

Ein führendes Krankenhaus in Kanada sucht einen engagierten SUPPORT SERVICES SUPERVISOR, um das Team in der Unterstützung von Dienstleistungen zu leiten. In dieser Rolle sind Sie verantwortlich für die Schulung und Anleitung von Mitarbeitern sowie die Sicherstellung von Qualitätsstandards durch effektive Audits. Sie haben die Möglichkeit, innovative Ideen einzubringen und eine kollaborative Arbeitsumgebung zu fördern. Diese Position bietet nicht nur die Chance, in einem dynamischen Umfeld zu arbeiten, sondern auch die Möglichkeit zur beruflichen Weiterentwicklung innerhalb einer der größten Gesundheitseinrichtungen des Landes. Wenn Sie eine Leidenschaft für das Gesundheitswesen haben und in einem unterstützenden Team arbeiten möchten, freuen wir uns auf Ihre Bewerbung.

Benefits

Wettbewerbsfähige Vergütung

Zugang zu UHN Shuttle-Service

Flexibles Arbeitsumfeld

Entwicklungsmöglichkeiten

Firmenrabatte

Qualifications

• Erfahrung in der Aufsicht von Hauswirtschafts- und Transportdiensten.
• Kenntnisse in der Einhaltung von Umweltreinigungsstandards.

Responsibilities

• Sicherstellung der Qualität der Dienstleistungen durch Audits und Feedback.
• Überwachung und Entwicklung von Personal und Zuweisung von Aufgaben.

Skills

Hauswirtschaftliche Aufsicht

Qualitätsverbesserungsprogramme

Konfliktlösung

Projektmanagement

Kommunikationsfähigkeiten

Education

2-jährige Ausbildung in Gesundheitsmanagement

Tools

Microsoft Office

Job description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union:Non-Union
Number of vacancies: 1
Site: Toronto General Hospital
Department:Transportation - Support Services
Reports to:Manager
Work Model: In-Office
Hours:Up to 24 hours per week
Shifts:15:00-23:00 (Sat/ Sun/Stat)
Status:Permanent Part-Time
Closing Date:May 9, 2025

Position Summary

As an integral member of the Support Services Team the SUPPORT SERVICES SUPERVISOR plays a key leadership role by coaching, mentoring, training, providing direction and ensuring quality of the services they are responsible for.

Duties

• Performing administrative responsibilities to ensure efficient and effective operation of the service
• Ensuring quality standards are maintained through the performance of audits and feedback to staff
• Supporting and ensuring a collaborative working environment, using innovative ideas and concepts to provide leadership in effecting change and improving the quality of service within the framework of the UHN Quality Program
• Performing planning/project responsibilities
• Supervising and developing human resources, including assigning duties and responsibilities
• Monitoring and keeping equipment in good repair, performing cross-functional duties, as assigned or requested
• Performing other duties consistent with the job classification as required.
• Working in compliance with the Occupational Health and Safety Act and its regulations and Infection Prevention and Control Standards

Qualifications

• Minimum successful completion of a 2-year community college program in Healthcare Environmental Services Management, or successful completion of the OHHA Environmental Services Leadership Program/equivalent, or completion of the OHHA Environmental Services Leadership Program within 1st year of employment with UHN.
• Five (5) years housekeeping/linen/transportation supervisory experience required
• Experience with Quality Improvement programs
• Experience with conflict resolution
• Experience with project management principles
• Knowledge of adult learning principles
• Excellent oral and written communication skills required
• Technical knowledge of housekeeping, linen, laundry and transport equipment required.
• Experience and Knowledge of Environmental Cleaning Standards, Infection Prevention and Control, PIDAC and Housekeeping Cleaning Standards & Procedures required.
• Proficiency with Microsoft Office required.
• Experience and Knowledge of Environmental Cleaning Standards, Infection Prevention and Control, PIDAC and Housekeeping Cleaning Standards & Procedures required.
• Knowledge of relevant legislation (OH&S, Ministry of Labour) required
• Knowledge of patient transportation and dispatching procedures required.

Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPPhttps://hoopp.com/ )
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.