Supply Chain Specialist

OCS; Toronto; On-site; CAD 78,000 - 82,000; Full time

Job summary

Ontario Cannabis Store in Toronto is seeking a Supply Chain Specialist to coordinate inventory operations and partner with Supply Chain, Merchandising, and Licensed Producer stakeholders. You will help ensure inventory continuity across all PO channels, including Stocked, New Product, and Flow Through.

Reporting to the Inventory Flow and Optimization Manager, you will develop SOPs, manage trackers, and produce reporting on Flow Through, RTV, and Product Calls while driving continuous improvement.

Qualifications

• Post-secondary education in Supply Chain or related field, or equivalent experience.
• 1–2 years in Supply Chain Inventory Management or logistics.
• Power BI or Tableau experience is a plus.
• Strong attention to detail and accuracy.
• Excellent organizational and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Advanced MS Office (PowerPoint and Excel).

Responsibilities

• Maintain and update SOPs.
• Create and manage supply chain trackers (Product Calls, RTVs, Flow Through).
• Maintain supply chain reference files and vendor assignments.
• Manage and adjust purchase orders per the Supply Chain Planning System.
• Oversee Flow Through orders end-to-end (PO, delivery, issue resolution).
• Maintain accurate supply chain records for inventory flow and integrity.
• Escalate PO failures and customer issues promptly.
• Coordinate vendor onboarding and Farmgate onboarding sessions.
• Serve as primary contact for RTV processes.
• Monitor requests via the Supply Chain shared inbox.
• Collaborate cross-functionally to resolve issues.
• Partner with Product Lifecycle Management for producer experience.
• Build and distribute operational reporting for Flow Through, RTV, and Product Call.

Skills

Power BI

Tableau

MS Excel

Attention to detail

Organizational skills

Communication skills

Multitasking

Education

Post-secondary education in Supply Chain or related discipline

Job description

About Us

The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older. We operate the sole legal online store for recreational cannabis in Ontario and are the provincial wholesaler of cannabis for private retail stores.

Working at the OCS is a unique opportunity to be part of an agile start-up in a ground-breaking new industry. We’re a diverse team passionate about delivering a great customer experience, working together with mutual respect and building value out of our differences. We’re an inclusive organization that understands that delivering great results comes out of ensuring every voice is heard.

About the Role

We're looking for a Supply Chain Specialist to join our team!

Reporting to the Inventory Flow and Optimization Manager, the Supply Chain Specialist plays a key role in coordinating supply chain activities and partnering closely with Supply Chain, Merchandising, and Licensed Producer stakeholders to support inventory operations. This position serves as the primary point of contact for Licensed Producers, helping to ensure inventory continuity across all purchase order channels, including Stocked, New Product, and Flow Through.

The successful candidate will also contribute to the ongoing enhancement of processes that support OCS's strategic objectives and will lead and coordinate key initiatives within the Supply Chain team, driving operational excellence and continuous improvement.

About Your Day

• Maintain and update Standard Operating Procedures (SOPs)
• Create and manage Supply Chain trackers for key processes, including Product Calls, RTVs, and Flow Through Overages
• Maintain supply chain reference files, including contact lists and vendor assignments
• Manage and adjust purchase orders in alignment with the Supply Chain Planning System
• Oversee Flow Through orders end-to-end, including PO issuance, delivery coordination, and issue resolution with Domain
• Maintain accurate supply chain records to support inventory flow and integrity
• Escalate and resolve purchase order failures and customer issues in a timely manner
• Develop vendor onboarding materials and facilitate onboarding sessions
• Coordinate Farmgate onboarding and purchase order management
• Serve as the primary Supply Chain contact for end-to-end Return to Vendor (RTV) processes
• Monitor and action requests through the Supply Chain shared inbox
• Identify and resolve supply chain issues through cross-functional collaboration
• Partner with internal teams on Product Lifecycle Management to ensure a seamless producer experience
• Build and distribute operational reporting across key supply chain processes, including Flow Through, RTV, and Product Call

About You

• Post-Secondary education in Supply Chain or related discipline; or equivalent combination of education and experience
• Minimum 1-2 years of related experience in Supply Chain Inventory Management and/or logistics (internships/co-op experience is acceptable)
• Experience with Power BI and/or Tableau is an asset
• Strong attention to detail and accuracy
• Strong organizational and communication skills
• Must be able to handle multiple priorities in a fast-paced environment
• Advanced MS Office skills, including MS PowerPoint and MS Excel

About the Job

• Location: Toronto, ON near York Mills and Yonge Street
• Hours of Work: 36.25 a week
• Employment Type: Permanent, Full-Time (Bargaining Unit Role; Represented by OPSEU)
• Required Travel: Rare, usually within the GTA
• Application Deadline: November 2, 2026

Compensation

The target hiring range for this position is $78,000-$82,000. This is a pay grade 7BU role, with a salary range of $76,813.89- $93,884.34. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

We are committed to providing an accessible, equitable and inclusive candidate and employee experience. We provide reasonable accommodation throughout the recruitment process and in employment. If you require an accommodation, please let us know, we will work with you to meet your needs.