Senior System Analyst

OCS Ontario Cannabis Store; Toronto; On-site; CAD 71,777 - 107,379; Full time

Job summary

OCS Ontario Cannabis Store is seeking a Senior Systems Analyst to support the Enterprise Architecture team in Toronto. You will create technical documentation, analyze business requirements, and collaborate with various stakeholders to ensure optimal systems performance. The ideal candidate has significant experience in business systems analysis, especially within the Retail or B2B sectors, and a relevant degree. The position offers a target salary range of $85,000 - $100,000 and is a full-time permanent role.

Qualifications

• 5+ years of experience in a Business Systems Analyst or Functional Consultant role within an IT department.
• Significant experience in systems analysis within Retail or B2B industry.
• Strong understanding of Product Information Management and enterprise architecture.

Responsibilities

• Analyze business requirements and create artifacts for system design.
• Interface with internal customers to manage expectations and resolve issues.
• Document processes to ensure optimal efficiency.

Skills

Business Systems Analysis

Requirements Gathering

Microsoft Dynamics AX / D365

Communication Skills

Agile Methodology

Education

Bachelor's or master's degree in computer science or IT

Tools

Jira

Confluence

Microsoft SQL

Job description

The Ontario Cannabis Store provides safe, responsible access to recreational cannabis for adults 19 and older. We operate the sole legal online store for recreational cannabis in Ontario and are the provincial wholesaler of cannabis for private retail stores.

Working at the OCS is a unique opportunity to be part of an agile start-up in a ground-breaking new industry. We’re a diverse team passionate about delivering a great customer experience, working together with mutual respect and building value out of our differences. We’re an inclusive organization that understands that delivering great results comes out of ensuring every voice is heard.

About the Role

We’re looking for a Senior Systems Analyst to join the Enterprise Architecture team. As a member of the team, this role is responsible for working closely with Solution Architects and business units to create functional, integration, and technical documentation that provides developers with the information and guidance required to execute solutions.

The Senior Systems Analyst also recommends appropriate actions to address business system issues. This role leads multiple ongoing projects across different technological platforms and is expected to act as a Subject Matter Expert (SME) in multiple modules or applications. Additionally, the Senior Systems Analyst plays a lead role in the strategic planning of various modules and applications.

About Your Day

• Analyze business requirements and create mock ups and artifacts for system design and development
• Interface with internal customers to manage expectations and resolve issues related to enterprise-wide applications
• Document current and desired technical processes to ensure optimal efficiency
• Review documentation to ensure comprehensive coverage of requirements and identify gaps to resolve
• Design and implement scalable technology for business initiatives
• Execute assigned tasks within a structured project environment
• Implement, configure and develop components of core enterprise applications
• Provide technology solutions to business requirements
• Work with Software Engineers and Quality Assurance teams to ensure smooth project delivery and handoff of artifacts
• Be a subject matter expert (SME) in multiple modules / applications; and provide guidance to the business and other IT teams
• Ability to communicate default system process flow and align this capability with business requirements.
• Ability to troubleshoot issues and data flow challenges within multiple applications.

About You

• Bachelor's or master's degree in computer science, Information Technology, or a related field
• 5+ years of experience in a Business Systems Analyst or Functional Consultant role within an IT department
• Significant experience in requirements gathering and systems analysis within the Retail or B2B industry
• Strong understanding of Product Information Management, Supply Chain, CRM, OMS/IOM, and F&O modules within Microsoft Dynamics AX / D365FO / D365SCM
• Proficiency with the Data Management Framework in D365FO / D365SCM
• Experience with database technologies, including Oracle and Microsoft SQL
• Experience with Microsoft D365, Power Platform, and eCommerce systems is considered an asset
• D365 F&O implementation experience is preferred
• ECBA or advanced Business Analysis certifications are preferred
• Strong interpersonal and communication skills, both written and verbal
• Strong understanding of enterprise architecture
• High attention to detail
• Strong analytical and data‑driven thinking skills
• Comfortable using Jira, Confluence, Zeplin, and InVision as part of daily activities
• Ability to work effectively in an Agile methodology
• Ability to provide production support and respond quickly to issues
• Proven ability to resolve production incidents with Subject Matter Expert (SME)‑level knowledge
• Strong collaboration and negotiation skills, with the ability to work across multiple groups

About the Job

• Location: Toronto, ON near York Mills and Yonge Street
• Hours of Work: 36.25 a week
• Employment Type: Full-Time, Permanent
• Required Travel: Rare, usually within the GTA

Compensation

The target hiring range for this position is $85,000 - $100,000. This is a pay grade 6 role, with a salary range of $71,777.30 - $107,379.81. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

We are committed to providing an accessible, equitable and inclusive candidate and employee experience. We provide reasonable accommodation throughout the recruitment process and in employment. If you require an accommodation please let us know, we will work with you to meet your needs.