Supply Chain Coordinator

Thales Canada; Montreal; Hybrid; CAD 52,000 - 70,000; Full time

Job summary

Thales Canada in Montreal is seeking a Supply Chain Coordinator to manage and track customer and supplier orders while ensuring on-time delivery and compliance with service levels.

The role entails entering orders in the ERP, monitoring backlogs, coordinating with suppliers, and communicating delays or corrective actions to customers. The ideal candidate is bilingual (French/English) and comfortable working in an international, collaborative environment.

Qualifications

• Diploma (DEC) or bachelor with 3–5 years in a similar role.
• Excellent bilingualism in French and English, spoken and written.
• Experience with SAP (Asset management).

Responsibilities

• Enter customer orders into the ERP.
• Analyze order backlog and trigger deliveries with compliance checks.
• Inform customers regarding deliveries, delays, and corrective actions.
• Establish and update supplier orders in the ERP and track delivery.
• Interact with suppliers until receipt of the item and resolution of issues.
• Anticipate actions to prevent delays or shortages and ensure punctual delivery.
• Contribute to supplier dispute resolutions.
• Ensure inventory compliance with objectives.
• Conduct supply chain improvement activities using best practices.
• May administer customer repair flows while meeting contractual deadlines.

Skills

Bilingual French/English

Proactivity

Organizational skills

Team player

Communication skills

Sense of responsibility

Autonomous working

Rapid learning

Interpersonal skills

Education

DEC or bachelor

Tools

SAP Asset

Job description

Supply Chain Coordinator

Montreal, QC (Hybrid/On-site) Full time

Job Summary

Within a supply chain, administer the management and tracking of customer and supplier orders while ensuring compliance with expected delivery performance.

Essential Functions

• Enter customer orders into the ERP.
• Periodically analyze the customer order backlog and trigger deliveries by verifying document compliance.
• Inform the customer regarding deliveries, potential delays, and corrective measures taken.
• Establish and update supplier orders in the ERP and ensure delivery tracking.
• Interact with the supplier until receipt of the item as well as resolution of supply issues.
• Anticipate necessary actions to prevent any risk of supply delays or shortages to ensure delivery punctuality and contribute to supplier/customer performance.
• Contribute to the resolution of supplier disputes.
• Ensure inventory compliance with established objectives.
• The incumbent will conduct supply chain improvement activities using their expertise and continuous improvement tools.
• May be called upon to administer customer repair flows while ensuring compliance with contractual deadlines.

Minimum Requirements

• College diploma (DEC) or bachelor's degree with 3 to 5 years of professional experience in a similar function
• Excellent bilingualism, French/English, spoken and written
• Practice/Knowledge of SAP (Asset)
• Proactivity and a strong sense of organization, priority management, and deadline adherence
• Good team spirit, excellent interpersonal skills as well as oral and written communication skills;
• Sense of responsibility
• Ready to work in an international and multicultural environment
• Capable of working autonomously and rigorously with rapid learning.

This position requires a good knowledge of English to interact, support, and/or provide services to international clients, employees, and/or partners as well as foreign government authorities who do not speak French.