Logistics Coordinator

Alter Ego; Montreal; Hybrid; CAD 42,000 - 52,000; Full time

Job summary

Alter Ego in Anjou, Quebec, is seeking a Logistics Coordinator to oversee daily orders, carrier dispatch, and delivery planning. The role requires bilingual French-English communication and strong SAP and Excel skills.

You will coordinate with carriers and customers to ensure on-time deliveries, analyze cost and network data, and maintain KPI performance. The position offers a hybrid work schedule and opportunities to optimize logistics processes.

Qualifications

• Have supply chain and logistics experience.
• Have an intermediate knowledge of Excel.
• Have good communication skills.
• Be bilingual (French-English).
• Have a strong knowledge of SAP.

Responsibilities

• Monitor daily open orders, shipment error corrections, route guides, and manually dispatch carriers; communicate delivery plans to customers.
• Validate carriers meet capacity and customer delivery requirements.
• Establish corrective actions with carriers, handlers, and vendors daily.
• Serve as point of contact for carriers, handlers, and customers regarding status, issues, or performance.
• Coordinate solutions to daily transportation/logistics issues with internal and external teams to ensure on-time deliveries and KPI achievement.
• Perform analyses such as cost comparisons and network optimization reports.
• Measure, manage, and report on performance against KPIs.
• Assist in obtaining signed bills of lading for proof of delivery inquiries.
• Assist with freight invoice discrepancies and freight claim issues.

Skills

Supply chain experience

Strong communication skills

Bilingual (French-English)

Tools

SAP

Excel

Job description

Located in Anjou, this manufacturing company recognized worldwide for its quality products is currently looking for a logistics coordinator.

As such, the selected person will have to:

• Monitor daily open orders, shipment error corrections, route guides, and manually dispatch carriers at a site or group of sites and communicate to customers the expected delivery plan.


• Ensure transportation requirements are met by validating carriers are capable of delivering in accordance with agreed-upon capacity and customer delivery requirements.


• Establish a corrective action of order fulfillment with carriers and handlers on a daily and continuous basis and vendor corrective actions.


• Serve as point of contact for carriers, handlers, and customers in assigned area of responsibility, related to order execution status questions, issues, quality or logistics performance issues.


• Coordinate solutions to daily transportation/logistics operational issues with carriers, working with internal and external personnel to ensure seamless on-time deliveries while exceeding customer expectations and KPI’s/performance metrics.


• Perform various analyses such as cost comparison, network optimization reports, etc.


• Measure, manage and report on performance to established KPIs.


• Assist in obtaining signed copies of bills of lading for proof of delivery inquiries.


• Assist in providing information for freight invoice discrepancies and freight claim issues.

To be part of this great team, you must:

• Have supply chain and logistics experience


• Have an intermediate knowledge of Excel


• Have good communication skills


• Be bilingual (French-English)


• Have a strong knowledge of SAP

This position offers a hybrid work schedule.