Supervisor, Underwriting - Personal Lines

Co-operators General Insurance Company; Guelph; Hybrid; CAD 73,000 - 121,000; Full time

Benefits offered by this job

Flexible work options

Paid time off

Health and wellness programs

Volunteer days

Job summary

Co-operators General Insurance Company is seeking a Supervisor, Underwriting - Personal Lines to lead a high-performing team within the Underwriting department. The role is regular full-time with a hybrid work model (2 days in office) and requires strong leadership across staff and processes.

You’ll manage change, develop unit plans, and monitor budgets while ensuring underwriting decisions across product lines remain profitable and client-focused.

Qualifications

• Five years of related insurance experience or equivalent.
• Post-secondary degree in Business, Commerce or related discipline.
• CIP designation is an asset.
• Strong knowledge of insurance products, processes and practices.
• Experience in leading, mentoring, coaching and staff development.
• Bilingual in English and French is essential.

Responsibilities

• Provide leadership to manage change and maintain a positive work environment.
• Develop and monitor unit plans, goals, priorities and schedules aligned with goals.
• Contribute to department budget planning to achieve financial goals.
• Ensure underwriting decision-making across product lines is consistent and client-focused.
• Coach, recruit, and develop staff to build an agile team and achieve objectives.

Skills

Leadership

Coaching

Mentoring

Strategic planning

Critical thinking

Budget management

Education

Post-secondary degree in Business or related discipline

Job description

Supervisor, Underwriting - Personal Lines

Company: CGIC
Department: Underwriting
Employment Type: Regular Full-Time
Work Model: Hybrid (2 days in office)
Language: Bilingualism in English and French is required.
Additional Information: This/these role(s) is/are currently vacant

The Opportunity:

We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients, and our communities.

Our Property and Casualty (P&C) team aspires to be a modernizing leader in providing financial security to Canadians through the offering of superior client-centric insurance products and services. Our highly skilled, transforming P&C Underwriting team strives forward to deliver effective underwriting insurance services and evolving offerings to address emerging insurance trends and meet the evolving needs of our clients.

As the Supervisor, Underwriting you will provide functional expertise and guidance to Underwriters, Operations Leads, Underwriting Project Consultants, and Underwriting Coordinators. You will manage and support your teams while developing and implementing strategic plans to contribute to the overall effectiveness of the department.

How you will create impact:

• Providing leadership to manage change effectively and ensure a positive, supportive and professional work environment.
• Developing, implementing and monitoring unit plans, goals, priorities and schedules that are aligned with organizational and departmental strategic goals.
• Contributing to the development and management of expenditures within a department budget by developing plans to achieve financial goals.
• Ensuring that underwriting decision-making processes and consultations across all product lines is consistent and considerate of client profitability and growth expectations.
• Coaching and developing your team, recruiting and selecting talent, recognizing achievements, and managing performance, to develop an agile team and achieve department objectives.

How you will succeed:

• You build trusting relationships and provide feedback to enable the successful development of your team and colleagues.
• You foster innovation and continuous improvement with a focus on client experience.
• You facilitate the adoption of change and create a high-performance culture through alignment of your team’s work with organizational goals.
• You successfully convey messages and demonstrate openness to exploring alternative points of view.
• You use critical thinking to guide decision making.

To join our team:

• You have five years successful related insurance experience or related work experience.
• You have a post-secondary degree in Business, Commerce or a related discipline.
• Have the Chartered Insurance Professional (CIP) designation is an asset.
• Having strong knowledge of insurance products, processes and practices is an asset.
• You have strong knowledge and experience in leading, mentoring, coaching, and contributing to the development of staff.
• Proficiency in both English and French is essential to the main duties in this role, including servicing and communicating primarily with majority anglophone and francophone clients, groups, and teams. The essential non-French duties are not assignable to adjacent or other team members.

What you need to know:

• You will travel occasionally.
• This role may involve direct contact with clients and/or service providers in their environment.
• As a leader, strict confidentiality is required with respect to sensitive matters and employees’ personal information.

What’s in it for you?

• Training and development opportunities to grow your career.
• Flexible work options and paid time off to support your personal and family needs.
• A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
• Paid volunteer days to give back to your community.
• In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.

Expected salary range $72,847 - $121,411 (min-max, full range).

The salary amount for the successful candidate is determined by Co-operators in its discretion and will vary depending on several criteria including but not limited to: local market conditions, geography and relevant job-related factors such as knowledge, skills, qualification, experience and education.

Employees may also have the opportunity to participate in incentive programs and earn additional compensation tied to individual and/or business performance, or other business metrics.