Supervisor, Third Party Quality

Jamieson Wellness Inc.; Windsor; On-site; CAD 63,000 - 94,000; Full time

Benefits offered by this job

Health benefits

RRSP program (company paid)

Employee Share Purchase Plan

Flexible work models

Job summary

Jamieson Wellness Inc. is seeking a Supervisor of Third-Party Quality to oversee GMP quality systems for external vendors producing natural health and pharmaceutical products.

You will qualify third-party vendors, act as the qualified person for finished products, and support product development lifecycle with rigorous quality oversight. The role requires a Bachelor’s degree in a life science, 5+ years in natural health products, and strong supervisory abilities.

Qualifications

• Bachelor’s degree in a life science relevant field from an accredited institution.
• Minimum five (5) years of experience in natural health product/dietary supplement.
• Knowledge of Canadian NHP GMP manufacturing operations.
• Strong communication and supervisory abilities.
• Resourceful, adaptable, and problem-solving mindset.

Responsibilities

• Establish and support GMP quality systems for third party products.
• Oversee vendor qualification aligned with corporate JWEL standards.
• Act as qualified person for third party finished products oversight.
• Provide quality oversight for new product development and lifecycle management.
• Manage specifications, test methods, controls, and results affecting product quality.
• Develop and monitor JWEL annual audit schedule and budget for third parties.
• Support audits, regulatory inspections, recalls, CAPAs, and change control.

Skills

Communication skills

Supervisory experience

Education

Bachelor of Science in Nutrition/Food/Biomedical Science

Job description

About the Company

Jamieson Wellness is Canada's leading health and wellness company, driven by our purpose of Inspiring Better Lives Every Day. Established in 1922, we are Canada's #1 consumer health brand, proudly inspiring better lives for over 100 years. With our Jamieson, youtheory, Progressive, Smart Solutions, and Iron Vegan brands, we're growing globally and reaching more people every day. Our strong reputation is built on a commitment to quality, innovation, integrity, inclusion, and sustainability, supported by world-class manufacturing and rigorous certification standards. Guided by our core values of Accountability, Respect, Excellence, and Agility, we take ownership, collaborate effectively, and continuously evolve to better serve our consumers. Learn more: www.jamiesonwellness.com

About the Role

As a key member of the Quality Assurance Team, you'll help shape health and wellness outcomes for people around the world. In this role, you will:

Responsibilities

• Reporting to the Manager, Compliance, the Supervisor of Third-Party Quality, will establish and support quality systems as defined by Good Manufacturing Practices (GMP) relating to natural health and pharmaceutical products produced by Third Party Bulk and Purchased Finished Good vendors. Note this role’s responsibilities do not extend to JWEL raw material suppliers and vendors.
• They will provide oversight and support for vendor qualification in alignment with corporate JWEL standards.
• They will act as the qualified person (as defined under section C.02.006 of Good Manufacturing Practices Guidelines) in the oversight of third party finished products.

Specific Key Responsibilities & Duties

• Support new product development and lifecycle management for third party products by providing quality oversight and direction.
• Responsibility for all third-party specifications, test methods, controls and results that affect the purity, quality and composition of each ingredient and product.
• Ensure vendor specifications are aligned with in-house specifications with respect to testing parameters, methodologies, and limits.
• Responsible for developing and overseeing the JWEL annual audit schedule and budget for third parties.
• Support all quality functions for third party vendors such as:
• Audits and qualification processes.
• Regulatory Agency Inspections.
• Product Recalls.
• GMP Training.
• GMP Quality Agreements.
• Product Complaints.
• CAPAs.
• Change Control Process.
• Approve or reject product quality deviations and product reprocessing in the manufacture of third-party products; written procedures shall be established and implemented.
• Record maintenance for returned, reprocessed, and redistributed products.
• Vendor Risk Mitigation - and creating strategy to mitigate risk.
• Measuring KPIs through quarterly scorecards.

Qualifications

• Bachelor’s Degree of Science in Nutrition, Food Science, Biomedical Science, or an appropriate Life Science from an accredited post-secondary institution.
• Minimum five (5) years of relevant natural health product/dietary supplement experience.
• Comprehensive knowledge of Canadian NHP GMP manufacturing operations.
• Superior communication and supervisory skills.
• High degree of resourcefulness, flexibility, adaptability, and problem solving through creative solutions.
• Team oriented approach and strong focus on talent development within the team.
• Commitment to continuous professional improvement.

Don’t meet all requirement?

We still encourage you to apply. Research shows some people only apply when they meet every qualification, but we value diverse experiences, perspectives, and transferable skills.

Compensation

Jamieson Wellness offers a competitive total rewards package designed to support your well-being and professional growth. This includes base pay, eligibility for our Short-Term Incentive Program, and a comprehensive benefits offering.

For this role, the posting range is $62,900 - $94,300 which reflects the full salary range of the position. Final compensation will be determined based on factors such as relevant experience, level of education, role scope, and other professional qualifications aligned with the requirements and complexity of this position.

Why Join Jamieson Wellness

• Health & Wellness: Competitive benefits, wellness programs, and product discounts,
• Financial Security: Company paid RRSP (no match required) and an Employee Share Purchase Plan
• Flexibility & Balance: Flexible work models and respect for personal time
• Growth & Development: Learning opportunities, career pathways, and meaningful performance conversations
• Purpose & Impact: Work for an organization committed to improving health and making a positive global impact

Our Commitment to Inclusion and Belonging

Inclusion and belonging are foundational to our culture.

At Jamieson, belonging is at the heart of how we work. We value diversity, equity, inclusion, and belonging, and believe our differences drive innovation and stronger decisions. Our goal is simple: a workplace where everyone feels safe, supported, and able to thrive. For more information on our commitments to people and planet, please read our latest Sustainability report and DEIB policy.

If you require any accommodation during our hiring process, please let us know. We're committed to making the experience accessible and equitable for all, and we'll work together to find the right solution.

How we Hire

We sometimes use AI tools to suggest candidates, but every application we receive is reviewed by a real human and final hiring decisions are made by your future people leader

Let's inspire better lives - starting with yours