SUPERVISOR SPECIAL EVENTS

City of Toronto; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

The City of Toronto seeks a Supervisor Special Events to oversee a variety of events supporting the creative industries. This permanent position involves managing logistics, budgets, and partnerships while leading a team to ensure high-quality event execution. Candidates should possess strong organizational and communication skills, along with relevant educational qualifications.

Benefits

Promotion of equity, diversity, and inclusion

Opportunities for professional development

Qualifications

• Experience in program/project/event management in creative industries.
• Exceptional organizational skills and attention to detail.
• Ability to work with multi-level stakeholders and develop partnerships.

Responsibilities

• Supervises and manages events for FCI.
• Liaises with vendors, partners, and stakeholders.
• Handles budgets and evaluates project success metrics.

Skills

Organizational Skills

Communication Skills

Customer Service

Event Planning

Flexibility

Education

Post-secondary education in event planning and creative industries

Tools

MS Office Suite

Job description

Requisition ID54986-Posted -Communications & Marketing-Non-Union-Full-time

• Job Category: Communications & Marketing
• Division & Section: Economic Development & Culture, EDC Entertainment Industries
• Work Location:City Hall, 100 Queen Street West (Hybrid)
• Job Type & Duration:1 Permanent,Full Time
• Shift Information: Mon-Fri, 35 hours per week per week
• Affiliation: Non-Union
• Number of Positions Open: 1
• Posting Period: 13-Jun-2025 to 27-Jun-2025

If you are interested in learning more about the Supervisor Special Events role, you can participate in a virtual Teams information session with the hiring division on Tuesday, June 24, 2025, from 4:00 PM to 5:00 PM. You will have the opportunity to ask questions related to the position, working for the City of Toronto's Economic Development & Culture division, as well as the City's application process.

Your name and email are required for registration, but they will remain private during the session.

Job Summary

Toronto is home to more than 2.9 million people whose diversity and experiences make this great city Canada's leading economic engine and one of the world's most diverse and livable cities. As the fourth largest city in North America, Toronto is a global leader in technology, finance, film, music, culture and innovation, and consistently places at the top of international rankings due to investments championed by its government, residents and businesses.

Toronto’s creative industries are a major part of what makes the city an incredible place to live, work and play. Toronto is a thriving hub for Creative Industries, making it one of the most dynamic cities in the world for cultural innovation and creation in a range of disciplines including film/TV, animation, VFX, music, video games, esports, immersive arts, and tourism. These industries bring in billions of dollars in economic activity and support hundreds of thousands of jobs. It’s a city where imagination meets industry, and the future of culture is being written every day.

Reporting to the Director of Film and Creative Industries, and managed by Sector Development Officer, Creative Technology, the Supervisor Special Events (FCI) will be responsible for supervising a variety of events and activities in support of the creative industries, including:

• Managing small, medium and large-scale events including town halls, industry events, and trade missions
• Providing up to date information on current practices and innovative ideas for event execution

Major Responsibilities:

• Supervises events for all sections of FCI (Film and Creative Industries) to support a variety of initiatives. This includes Visitor Economy, Film, Music and Creative Technology Offices.
• Supervises, motivates and trains staff, contractors, and volunteers for programs and projects, ensuring effective teamwork, high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
• Manages logistics for events including researching and liaising with vendors, partners, and others
• Manages the development, administration and monitoring of assigned project/program or event budget including processing, tracking and submission of purchases, contracts, revenues and expenditures and ensures expenditures are controlled and maintained within approved budget limitations.
• Works with various section leaders to design, plan and execute programs and projects from inception to completion and evaluation, including any/all on-site related elements/activities
• Manages programs and projects, or acts as a member of project team, and integrates/consults with the Sections' Marketing, Sponsorship, Programming and Production teams to align elements into the program/project from its inception to evaluation.
• Liaises with Sponsorship and Communications/Marketing teams to develop and execute local and regional campaigns in support of FCI programs including initiating project requests, reviewing outputs, managing timelines and providing success metrics.
• Maintains and retains strategic relationships with industry stakeholder organizations, senior industry representatives, individual businesses, local, provincial and national organizations, politicians, bureaucrats and consulates as well as with, schools, venues, communities and attractions.
• Develops and executes strategic measurement techniques through surveys and other targeted research to effectively evaluate public opinion, economic impact and industry/sponsor impression.
• Researches new and existing event trends, statistics and information to help inform reports, briefing notes and documents in support the FCI programs and projects.
• Researches, negotiates and contracts vendors in support of delivery of FCI programs.
• Designs and implements logistics strategies for program/project/event execution. Coordinates and communicates strategies to staff, suppliers, vendors, volunteers and consultants.
• Consults with external industry organizations and associations.
• Consults with local, national and international organizations and City divisions on advice pertaining to trends in events, logistical and technical requirements, and evolving trends and activations related to creative industries.

Key Qualifications

1. Post-secondary education in event planning and creative industries or related discipline and/or equivalent combination of experience.

2. Considerable program / project and event management experience as it relates to creative industries, including exceptional organizational skills and attention to detail, creative approach to event planning, experience developing program scope documents, critical paths, briefing notes, presentations, stakeholder reports, grant submissions, and gathering metrics data for inclusion in final reports.

3. Considerable experience working in a multi-level stakeholder environment and establishing and maintaining effective partnerships with clients including various levels of government, industry organizations, community groups, agencies and businesses.

5. Excellent partnership development and stewardship skills with key stakeholders within both private and public sectors.

6. Strong communication and customer service skills and ability to effectively support all stakeholders, including elected officials, other staff, key contacts, clients' diverse interest groups and the public.

7. Flexibility and the ability to take initiative and thrive in a high-stress environment with frequent and competing deadlines.

8. Ability to lead, motivate and supervise a team, when required.

9. Highly developed MS Office Suite skills, in particular Outlook, Word, PowerPoint and Excel.

10. Familiarity with relevant government legislation, such as in the area of occupational health and safety, labour relations and collective agreements.

11. Experience establishing performance objectives and measures to continuously improve performance and the standard of excellence in the organization.

12.Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity .