Supervisor, Retail Security (Secondment/Contract)

LCBO; Toronto; On-site; CAD 67,000 - 114,000; Full time

Benefits offered by this job

Employee & Family Assistance Program

Defined Benefit Pension

Discounts via Workperks

Job summary

LCBO is seeking a dedicated security professional to safeguard our retail stores, staff, and property in an onsite capacity. You will supervise a team of Resource Protection members and contract security, support crisis responses, and assist with investigations to minimize corporate risk.

You will oversee contract security programs, review incidents, manage access systems, and participate in audits. Travel across Ontario is required, with after-hours flexibility as needed.

Qualifications

• Post-Secondary Certificate in Security Administration/Police Foundations or equivalent.
• Minimum 5 years’ experience in security, preferably in retail or government.
• Valid First Aid and CPR certification.
• Experience in retail security and law enforcement
• Proficiency in MS Word, Outlook, and security monitoring equipment.
• Ability to travel throughout Ontario as needed.

Responsibilities

• Oversee the Retail contract security program and ensure compliance.
• Investigate security incidents and provide risk-reduction recommendations.
• Manage HQ security systems, access control, and emergency responses.
• Supervise video evidence review and support the Video Unit Coordinator.
• Conduct electronic sweeps, manage security installations, and develop safety policies.
• Validate access requests, review incident reports, and approve security-related payments.
• Assist in contract security company audits.
• Visit LCBO Retail Store locations and meet with Retail staff re: guarding and LCBO equipment concerns.
• After-hours support may be required.

Skills

Communication

Administrative

Organizational

Education

Post-Secondary Certificate in Security Administration/Police Foundations

Degree in Criminal Justice

Tools

MS Word

Outlook

Security monitoring equipment

Job description

Location Address:

100 Queens Quay East, 9th Floor, Toronto

Number of Openings:

1

Pay:

$66,671.00 - $113,578

Job Posting Description:

This is an onsite role #LI-Onsite

Reporting to the Manager, Retail Security Resource Protection,you willensure the security and safety of LCBO retail stores, staff, and property by supervising a team of LCBO Resource Protection members and contract security personnel. You will also assist with crisis support, investigating criminal activity, and mitigating corporate risk.

If you are a dedicated security professional, come join the LCBO and help ensure the safety of our retail stores and staff!

About the Role

• Oversee the Retail contract security program and ensure compliance.
• Investigate security incidents and provide risk-reduction recommendations.
• Manage HQ security systems, access control, and emergency responses.
• Supervise video evidence review and support the Video Unit Coordinator.
• Conduct electronic sweeps, manage security installations, and develop safety policies.
• Validate access requests, review incident reports, and approve security-related payments.
• Assist in contract security company audits.
• Visit LCBO Retail Store locations and meet with Retail staff re: guarding and LCBO equipment concerns.
• After-hours support may be required.

Required Qualifications

• Post-Secondary Certificate in Security Administration/Police Foundations or equivalent.
• Minimum 5 years’ experience in security, preferably in retail or government.
• Valid First Aid and CPR certification.
• Experience in retail security and law enforcement
• Proficiency in MS Word, Outlook, and security monitoring equipment.
• Ability to travel throughout Ontario as needed.

Preferred Qualifications

• Degree in Criminal Justice or related field.
• Additional certifications like Use of Force, Crisis Management, and CPP designation.
• Experience contract management and RFP/Procurement process.
• Strong communication, administrative, and organizational skills.

We offer a comprehensive suite of benefits including:

• Access to an Employee & Family Assistance Program.
• A Defined Benefit Pension.
• Discounts on products and services via Workperks.

There is a world of opportunities at the LCBO

Join an organization where you can be challenged while achieving your true potential. A place where you can make a positive impact supporting Ontario business and communities. Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority. At the LCBO, your contributions are respected and valued. Be part of our journey as we invest in people and technology to transform an organization. There really is a world of opportunities at the LCBO.

We foster a culture of inclusion and belonging, so everyone feels valued, respected, and heard. The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act. If contacted for an interview or employment opportunity, please advise if you require an accommodation.

The LCBO collects and uses the personal information you provide under the authority of the Liquor Control Board of Ontario Act, 2019, SO 2019, c 15, Sch 21, Section 3 and in compliance with the Freedom of Information and Protection of Privacy Act for the sole purpose of processing your job application.

If you have any questions concerning the LCBO’s collection and use of personal information, please contact the Freedom of Information and Privacy Office

Work Hours

36.25

Union / Non-Union

Non-Union

Job Posting End Date

November 4, 2026

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.