Supervisor, Retail Security (Secondment/Contract)

LCBO (Liquor Control Board of Ontario); Toronto; On-site; CAD 67,000 - 114,000; Full time

Benefits offered by this job

Employee & Family Assistance Program

Defined Benefit Pension

Discounts on products and services via

Job summary

LCBO (Liquor Control Board of Ontario) is seeking an onsite Security Program Manager to supervise a team of Resource Protection staff and contract security personnel. You will investigate incidents, mitigate risk, manage HQ security systems, and lead safety policy development across Ontario stores.

Reporting to the Manager, Retail Security Resource Protection, you will oversee compliance, perform crisis support, and assist with audits and after-hours coverage as needed.

Qualifications

• Post-Secondary Certificate or higher in security field.
• Minimum 5 years’ experience in security, preferably in retail or government.
• Valid First Aid and CPR certification.
• Experience in retail security and law enforcement; ability to travel Ontario.
• Proficiency with MS Word, Outlook, and security monitoring equipment.

Responsibilities

• Oversee the Retail contract security program and ensure compliance.
• Investigate security incidents and provide risk-reduction recommendations.
• Manage HQ security systems, access control, and emergency responses.
• Supervise video evidence review and support the Video Unit Coordinator.
• Conduct electronic sweeps, manage security installations, and develop safety policies.
• Validate access requests, review incident reports, and approve security-related payments.
• Assist in contract security company audits.
• Visit LCBO Retail Store locations and meet with staff re guarding and equipment concerns.
• After-hours support may be required.

Education

Post-Secondary Certificate in Security Administration/Police Foundations or equivalent

Degree in Criminal Justice or related field

Tools

MS Word

Outlook

Security monitoring equipment

Job description

Location Address: 100 Queens Quay East, 9th Floor, Toronto

Number of Openings: 1

Pay: $66,671.00 - $113,578

Job Posting Description:

This is an onsite role #LI-Onsite Reporting to the Manager, Retail Security Resource Protection,you willensure the security and safety of LCBO retail stores, staff, and property by supervising a team of LCBO Resource Protection members and contract security personnel. You will also assist with crisis support, investigating criminal activity, and mitigating corporate risk. If you are a dedicated security professional, come join the LCBO and help ensure the safety of our retail stores and staff!

About the Role

• Oversee the Retail contract security program and ensure compliance.
• Investigate security incidents and provide risk-reduction recommendations.
• Manage HQ security systems, access control, and emergency responses.
• Supervise video evidence review and support the Video Unit Coordinator.
• Conduct electronic sweeps, manage security installations, and develop safety policies.
• Validate access requests, review incident reports, and approve security-related payments.
• Assist in contract security company audits.
• Visit LCBO Retail Store locations and meet with Retail staff re: guarding and LCBO equipment concerns.
• After-hours support may be required.

Required Qualifications

• Post-Secondary Certificate in Security Administration/Police Foundations or equivalent.
• Minimum 5 years’ experience in security, preferably in retail or government.
• Valid First Aid and CPR certification.
• Experience in retail security and law enforcement Proficiency in MS Word, Outlook, and security monitoring equipment.
• Ability to travel throughout Ontario as needed.

Preferred Qualifications

• Degree in Criminal Justice or related field.
• Additional certifications like Use of Force, Crisis Management, and CPP designation.
• Experience contract management and RFP/Procurement process.
• Strong communication, administrative, and organizational skills.

We offer a comprehensive suite of benefits including:

• Access to an Employee & Family Assistance Program.
• A Defined Benefit Pension.
• Discounts on products and services via Workperks.

Discover a safe, healthy, diverse, inclusive, and accountable workplace where your wellbeing is our top priority.

At the LCBO, your contributions are respected and valued.

A place where you can make a positive impact supporting Ontario business and communities.

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act.

The LCBO is an equal opportunity employer and committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility of Ontarians with Disabilities Act.

If contacted for an interview or employment opportunity, please advise if you require an accommodation.

If you have any questions concerning the LCBO’s collection and use of personal information, please contact the Freedom of Information and Privacy Office Work Hours: 36.25 Union / Non-Union: Non-Union Job Posting End Date: November 4, 2026

The LCBO (Liquor Control Board of Ontario) is an Ontario government enterprise and one of the world’s largest buyers and retailers of beverage alcohol. Through more than 650 retail stores, catalogues, special order services and more than 389 LCBO Convenience Outlets (LCOs), which provide cost effective, convenient and socially responsible access for rural consumers, the LCBO offers nearly 24,000 products annually to consumers and licensed establishments from more than 80 countries.

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