Supervisor, Production

awc; Niagara Falls; On-site; CAD 80,000 - 103,000; Full time

Benefits offered by this job

Competitive wages

Flexible hours

Wine education & tastings

Job summary

Arterra Wines Canada is hiring a Production Supervisor for Niagara Falls Cellars to lead a three-shift winery operation. You will coach teams, ensure schedules align with quality and customer service goals, and partner with union representatives to maintain positive labour relations.

You will oversee safety, HACCP/GMP compliance, and continuous improvement initiatives while coordinating with Maintenance, Quality, and Wine Making to resolve issues and meet production targets.

Qualifications

• Post-secondary education in Operations Management, Manufacturing, Food Science, Engineering, Business, or a related field preferred.
• Minimum 3–5 years of supervisory experience in manufacturing, food and beverage production, winery operations, or a related industry.
• Experience leading employees in a unionized environment.
• Demonstrated knowledge of Collective Bargaining Agreement administration and labour relations practices.
• Strong understanding of workplace health and safety legislation and best practices.
• Knowledge of food safety and quality systems, including HACCP, GMPs, sanitation standards, and regulatory compliance requirements.
• Proven ability to manage competing priorities and make effective decisions in a high-volume production environment.
• Strong leadership, coaching, conflict resolution, and employee development skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office and manufacturing reporting systems.
• Ability to work flexible hours, including days, afternoons, nights, weekends, and holidays as required to support a three-shift operation.

Responsibilities

• Provide daily leadership, coaching, and direction to production employees within a three-shift commercial winery operation.
• Ensure production schedules are executed efficiently to meet operational, quality, and customer service objectives.
• Monitor production performance, labour utilization, staffing levels, equipment effectiveness, and output targets.
• Promote a culture of accountability, engagement, teamwork, and continuous improvement.
• Administer and apply the Collective Bargaining Agreement (CBA), including attendance management, discipline, performance management, grievance support, and employee relations activities.
• Collaborate with union representatives to maintain positive labour-management relationships.
• Ensure compliance with all workplace health and safety regulations, policies, and procedures.
• Conduct regular safety observations, investigations, corrective actions, and employee safety training.
• Ensure adherence to food safety, quality assurance, sanitation, and regulatory requirements including HACCP, GMPs, and company standards.
• Partner with Maintenance, Quality, Wine Making, and other departments to resolve operational issues and improve performance.
• Lead shift handovers and communicate key operational priorities between teams and shifts.
• Investigate production, quality, safety, and operational incidents and implement corrective actions.
• Maintain accurate production, safety, quality, and labour records and reports.
• Support continuous improvement initiatives focused on productivity, waste reduction, quality enhancement, and cost control.

Skills

Leadership

Communication

Safety

Union experience

Continuous improvement

Problem solving

Labour relations

Education

Post-secondary education in Operations Management, Manufacturing, Food Science, Engineering, Business

Tools

Microsoft Office

Manufacturing reporting systems

Job description

Job Description

Role : Production Supervisor

Location : Niagara Falls Cellars, Niagara Falls

Start : ASAP

Reports To : Production Manager

Why Join Arterra Wines?

At Arterra Wines Canada, we aim to inspire the simple joys of life, and we come to work every day with a shared passion to build wine brands people love. As a pioneer in the Canadian wine industry with 150 years of experience, our success is driven by our people. We work together with integrity and pride, striving to reach our fullest potential every day, and we're looking for people who do the same.

We are seeking a Production Supervisor to join our three-shift operation to help oversee wine bottling and production.

Who You Are:

• A hands-on, engaging leader who thrives in a fast-paced manufacturing environment.
• An effective communicator who can build strong working relationships with employees, union representatives, peers, and leadership.
• A problem solver with strong organizational and decision-making skills.
• A safety-focused leader committed to maintaining a culture of workplace safety and regulatory compliance.
• Experienced in leading teams within a unionized environment and applying a Collective Bargaining Agreement (CBA) fairly and consistently.
• Passionate about continuous improvement, operational excellence, and achieving production targets.
• A champion of quality and food safety who understands the importance of producing products that meet company, regulatory, and customer requirements.
• Comfortable working in a 24/7 operation and supporting multiple shifts as business needs require.

Role Overview:

• Provide daily leadership, coaching, and direction to production employees within a three-shift commercial winery operation.
• Ensure production schedules are executed efficiently to meet operational, quality, and customer service objectives.
• Monitor production performance, labour utilization, staffing levels, equipment effectiveness, and output targets.
• Promote a culture of accountability, engagement, teamwork, and continuous improvement.
• Administer and apply the Collective Bargaining Agreement (CBA), including attendance management, discipline, performance management, grievance support, and employee relations activities.
• Collaborate with union representatives to maintain positive labour-management relationships.
• Ensure compliance with all workplace health and safety regulations, policies, and procedures.
• Conduct regular safety observations, investigations, corrective actions, and employee safety training.
• Ensure adherence to food safety, quality assurance, sanitation, and regulatory requirements including HACCP, GMPs, and company standards.
• Partner with Maintenance, Quality, Wine Making, and other departments to resolve operational issues and improve performance.
• Lead shift handovers and communicate key operational priorities between teams and shifts.
• Investigate production, quality, safety, and operational incidents and implement corrective actions.
• Maintain accurate production, safety, quality, and labour records and reports.
• Support continuous improvement initiatives focused on productivity, waste reduction, quality enhancement, and cost control.

Job Requirements:

• Post-secondary education in Operations Management, Manufacturing, Food Science, Engineering, Business, or a related field preferred.
• Minimum 3-5 years of supervisory experience in manufacturing, food and beverage production, winery operations, or a related industry.
• Experience leading employees in a unionized environment.
• Demonstrated knowledge of Collective Bargaining Agreement administration and labour relations practices.
• Strong understanding of workplace health and safety legislation and best practices.
• Knowledge of food safety and quality systems, including HACCP, GMPs, sanitation standards, and regulatory compliance requirements.
• Proven ability to manage competing priorities and make effective decisions in a high-volume production environment.
• Strong leadership, coaching, conflict resolution, and employee development skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office and manufacturing reporting systems.
• Ability to work flexible hours, including days, afternoons, nights, weekends, and holidays as required to support a three-shift operation.

What You Can Expect From Us:

• Competitive wages.
• Creative incentive programs.
• Flexible hours.
• Full training and exciting long-term career opportunities.
• Fun culture and environment.
• Wine education, training, and tastings.
• An organization that cares about Corporate Social Responsibility.

Compensation:

Budgeted Range - $$80,000 to $103,000. The budgeted range will align with qualifications, including experience, education, training, licenses, certifications, and other business and organizational requirements.

Accessibility:

We are committed to establishing a qualified workforce that reflects the diverse population it serves, and we encourage applications from all qualified individuals. We are also c