Supervisor, Production

Arterra Wines Canada; Niagara Falls; On-site; CAD 80,000 - 103,000; Full time

Benefits offered by this job

Competitive wages

Flexible hours

Full training and long-term career机会

Wine education and tastings

CSR focused culture

Job summary

Arterra Wines Canada is seeking a Production Supervisor for our Niagara Falls operation. You will provide daily leadership across a three-shift winery, ensuring production plans meet timing, quality, and service targets.

You will monitor performance, labor utilization, and equipment effectiveness while fostering accountability and continuous improvement. The role requires union experience, HACCP/GMP knowledge, strong safety leadership, and the ability to adapt to a 24/7 schedule.

Qualifications

• Post-secondary education in Operations Management, Manufacturing, Food Science, Engineering, Business, or related field preferred.
• Minimum 3–5 years of supervisory experience in manufacturing, food and beverage production, winery operations, or related industry.
• Experience leading employees in a unionized environment.
• Demonstrated knowledge of Collective Bargaining Agreement administration and labour relations practices.
• Strong understanding of workplace health and safety legislation and best practices.
• Knowledge of food safety and quality systems (HACCP, GMPs, sanitation) and regulatory compliance.
• Proven ability to manage competing priorities and make decisions in a high-volume production environment.
• Strong leadership, coaching, conflict resolution, and employee development skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office and manufacturing reporting systems.
• Ability to work flexible hours across days, afternoons, nights, weekends, and holidays to support a three-shift operation.

Responsibilities

• Provide daily leadership, coaching, and direction to production employees within a three-shift winery operation.
• Ensure production schedules are executed to meet operational, quality, and customer service objectives.
• Monitor production performance, labour utilization, staffing levels, equipment effectiveness, and output targets.
• Promote accountability, engagement, teamwork, and continuous improvement.
• Administer and apply the CBA, including attendance management, discipline, performance management, grievance support, and employee relations activities.
• Collaborate with union representatives to maintain positive labour-management relationships.
• Ensure compliance with health and safety regulations, policies, and procedures.
• Conduct regular safety observations, investigations, corrective actions, and employee safety training.
• Ensure adherence to food safety, quality, sanitation, and regulatory requirements (HACCP, GMPs).
• Partner with Maintenance, Quality, Winemaking, and other departments to resolve operational issues and improve performance.
• Lead shift handovers and communicate key priorities between teams and shifts.
• Investigate incidents and implement corrective actions.
• Maintain accurate production, safety, quality, and labour records and reports.
• Support continuous improvement initiatives focused on productivity, waste reduction, quality enhancement, and cost control.

Skills

Leadership

Communication

Problem solving

Safety compliance

Union relations

Continuous improvement

Quality awareness

Decision making

Education

Post-secondary education in Operations/Manufacturing/Engineering/Business/Food Science

Tools

Microsoft Office

Manufacturing reporting systems

Job description

Job Description: Role: Production Supervisor Location: Niagara Falls Cellars, Niagara Falls Start: ASAP Reports To: Production Manager

Why Join Arterra Wines?

At Arterra Wines Canada, we aim to inspire the simple joys of life, and we come to work every day with a shared passion to build wine brands people love. As a pioneer in the Canadian wine industry with 150 years of experience, our success is driven by our people. We work together with integrity and pride, striving to reach our fullest potential every day, and we’re looking for people who do the same. We are seeking a Production Supervisor to join our three-shift operation to help oversee wine bottling and production.

Who You Are

• A hands-on, engaging leader who thrives in a fast-paced manufacturing environment.
• An effective communicator who can build strong working relationships with employees, union representatives, peers, and leadership.
• A problem solver with strong organizational and decision-making skills.
• A safety-focused leader committed to maintaining a culture of workplace safety and regulatory compliance.
• Experienced in leading teams within a unionized environment and applying a Collective Bargaining Agreement (CBA) fairly and consistently.
• Passionate about continuous improvement, operational excellence, and achieving production targets.
• A champion of quality and food safety who understands the importance of producing products that meet company, regulatory, and customer requirements.
• Comfortable working in a 24/7 operation and supporting multiple shifts as business needs require.

Role Overview

Provide daily leadership, coaching, and direction to production employees within a three-shift commercial winery operation. Ensure production schedules are executed efficiently to meet operational, quality, and customer service objectives. Monitor production performance, labour utilization, staffing levels, equipment effectiveness, and output targets. Promote a culture of accountability, engagement, teamwork, and continuous improvement.

• Administer and apply the Collective Bargaining Agreement (CBA), including attendance management, discipline, performance management, grievance support, and employee relations activities.
• Collaborate with union representatives to maintain positive labour-management relationships.
• Ensure compliance with all workplace health and safety regulations, policies, and procedures.
• Conduct regular safety observations, investigations, corrective actions, and employee safety training.
• Ensure adherence to food safety, quality assurance, sanitation, and regulatory requirements including HACCP, GMPs, and company standards.
• Partner with Maintenance, Quality, Wine Making, and other departments to resolve operational issues and improve performance.
• Lead shift handovers and communicate key operational priorities between teams and shifts.
• Investigate production, quality, safety, and operational incidents and implement corrective actions.
• Maintain accurate production, safety, quality, and labour records and reports.
• Support continuous improvement initiatives focused on productivity, waste reduction, quality enhancement, and cost control.

Job Requirements

• Post‑secondary education in Operations Management, Manufacturing, Food Science, Engineering, Business, or a related field preferred.
• Minimum 3-5 years of supervisory experience in manufacturing, food and beverage production, winery operations, or a related industry.
• Experience leading employees in a unionized environment.
• Demonstrated knowledge of Collective Bargaining Agreement administration and labour relations practices.
• Strong understanding of workplace health and safety legislation and best practices.
• Knowledge of food safety and quality systems, including HACCP, GMPs, sanitation standards, and regulatory compliance requirements.
• Proven ability to manage competing priorities and make effective decisions in a high-volume production environment.
• Strong leadership, coaching, conflict resolution, and employee development skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office and manufacturing reporting systems.
• Ability to work flexible hours, including days, afternoons, nights, weekends, and holidays as required to support a three‑shift operation.

What You Can Expect From Us

• Competitive wages.
• Creative incentive programs.
• Flexible hours.
• Full training and exciting long‑term career opportunities.
• Fun culture and environment.
• Wine education, training, and tastings.
• An organization that cares about Corporate Social Responsibility.

Compensation: Budgeted Range – $$80,000 to $103,000. The budgeted range will align with qualifications, including experience, education, training, licenses, certifications, and other business and organizational requirements.

Accessibility

We are committed to establishing a qualified workforce that reflects the diverse population it serves, and we encourage applications from all qualified individuals.

We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.

We are committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals.

We are also committed to preventing and removing barriers to employment for people with disabilities, and we invite you to inform us should you have any accessibility or accommodation needs.

Our mission

Our mission is simple– to build brands people love. In fact, seven of the top 20 brands in Canada are proudly part of the Arterra Wines Canada family: Jackson-Triggs, Inniskillin, Sawmill Creek, Wallaroo Trail, WoodbridgebyRobertMondavi, Ruffino and Kim Crawford. We have more than 140years of experience in the Canadian wine industry, with five estate wineries across the country and over 1,700 acres of premium vineyards. We have our pulse on viticulture and its latest innovations and most importantly, an understanding of what Canadian consumers are looking for in a bottle of wine. We own and operate 164 Wine Rack retail stores in Ontario and sell wine kits and products for winemaking through our RJS Craft Winemaking business.