Supervisor, Full Time

Compass Group Canada; Peterborough; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Mental health & wellbeing resources

Paid time off

Job summary

Compass Group Canada is seeking a hands-on supervisor to lead food service operations in a high-activity setting. You will supervise staff, ensure safety, cleanliness, and adherence to company policies while maintaining strong client communications and professional relationships with employees.

Join a leading food and support services company with opportunities for growth, excellent health benefits, and emphasis on safety, diversity, and employee wellbeing across our Canadian operations.

Job description

• Deal with problems quickly and efficiently.
• Presence on the floor 90% of shift and during peak meal service times.
• Maintain good client communications.
• Maintain professional relationships with the employees
• Ensure work and safety training of employees.
• Ensure staff compliance with all Chartwells and Compass Group operating policies and
• Maintain confidentiality of all company policies and procedures.
• Initiate safety inspection, training, and any necessary reports.
• Continually inspect premises, and food service areas, for cleanliness and appearance.
• Assure contract compliance and ensure staff awareness of Chartwells contractual obligations
• Ensure all health and safety and food safety issues are addressed and reported immediately to the unit manager to be resolved promptly.

• Deal with problems quickly and efficiently.
• Presence on the floor 90% of shift and during peak meal service times.
• Maintain good client communications.
• Maintain professional relationships with the employees
• Ensure work and safety training of employees.
• Ensure staff compliance with all Chartwells and Compass Group operating policies and
• Maintain confidentiality of all company policies and procedures.
• Initiate safety inspection, training, and any necessary reports.
• Continually inspect premises, and food service areas, for cleanliness and appearance.
• Assure contract compliance and ensure staff awareness of Chartwells contractual obligations
• Ensure all health and safety and food safety issues are addressed and reported immediately to the unit manager to be resolved promptly.

Immediately report and assist in any accident investigations and help complete necessary documentation if required.

• Implements and maintains sales and marketing programs.
• Ensure good order and maintenance of all equipment by immediately reporting any deficiencies to the Unit
• Assist management team as needed to support boosting morale of associates.
• Overseas the preparation and service of food and beverage items in adherence to company food standards for preparation, presentation, sanitation, and safety (meeting HACCP and OSHA guidelines) and portion control.
• Ensures timely meal service to all service areas within the unit. Supervises the serving of meals and responds to customer complaints in person at the time of the complaint.
• Ensures Operational efficiencies and ensures employees are kept busy and not chatting
• Directs and participates in the overall sanitation and safety of the unit, and employees in accordance with all company and governmental agency standards.
• Perform all duties in the safest possible manner and report all health and safety incidents.
• All other duties as requested.

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.