Helper Catering, On Call

Compass Group Canada; Olds; On-site; CAD 21,000 - 30,000; Full time

Benefits offered by this job

Great culture award

Health benefits

Mental health program

Career opportunities

Job summary

Compass Group Canada is seeking a Waitstaff to greet guests, take orders, and deliver meals in a professional dining room environment. You will ensure timely service, share menu knowledge, and accommodate dietary notes while maintaining strict sanitation and safety practices.

The role emphasizes guest relations, teamwork with kitchen and service staff, and flexibility for event support, with potential for varied shifts and ongoing learning opportunities.

Qualifications

• Previous experience in the food services industry.
• Must hold a valid Food Handler Certificate or provincial equivalent.
• Exceptional communications skills and ability to get along with others.

Responsibilities

• Greet guests in the dining room and take food and beverage orders.
• Deliver items promptly and maintain sanitation standards.
• Advise guests on menu items and accommodate special requests.
• Communicate with back-of-house staff to ensure correct orders.
• Address complaints professionally and assist with any needs.
• Set up and tidy the dining room before and after service.
• Collaborate with other departments during events.

Skills

Food services experience

Education

Food Handler Certificate

Job description

How You Will Make An Impact

You will be responsible for taking food and beverage orders and efficiently delivering items to dining room guests.

As a Waitstaff, You Will Be

• Promptly and warmly greet guests in the dining room; take food and beverages in an efficient manner, following established steps of service
• Deliver food promptly and professionally; maintain safe food handling and sanitation standards. Follow up periodically to assist with any additional needs or requests
• Demonstrate complete understanding of menu items and ingredients. Advise guests on appropriate combinations of food and drinks when requested; accommodate reasonable requests and notes preferences. Demonstrate knowledge of specialized diets
• Communicate directly with back-of-the-house staff to ensure that orders are delivered correctly, and special requests are accommodated
• Promptly address complaints or issues, relay relevant information or complaints directly to supervisor
• Ensure that the dining room is properly set up prior to and after the service period; keep the area clean and neat while meeting established sanitation standards
• Work with staff of other departments to perform job duties during special events and functions

About You

• You have previous experience in the food services industry
• You must have a valid Food Handler Certificate or provincial equivalent
• Exceptional communications skills and ability to get along well with others
• Must be physically able to lift and transfer heavy, hot items, and stand/walk for majority of shift

What’s in it for you?

• Join an award-winning culture. We have been recognized for being a Great Place to Work, in addition to being selected as a FORTUNE Global 500 Company, Best Workplaces Retail & Hospitality, and FORTUNE World’s Most Admired Companies.
• The opportunities with us are endless. As the world’s largest food and support services company, we offer an extensive range of learning and career opportunities for all our associates.
• Health & Safety. The health and safety of our associates, clients and guests has always been our top priority. We have the right processes in place to ensure our teams have the support they need to stay safe, while helping to keep our guests safe.
• Health Benefits. For our eligible associates, we offer comprehensive health, vision, and dental care coverage.
• A Focus on Mental Health and Wellness. Our Mental Health and Well-Being initiative was created to share credible resources with our associates and the communities we serve on a variety of topics, including mental, physical, spiritual, and financial wellbeing. We also have an Employment Assistance Program which provides our associates with access to 24/7 support, resources, and information.
• We are as diverse as our guests. We believe diverse and inclusive environments support innovation and collaboration, and benefit our associates, clients, and customers. We are committed to Listen, Learn, and Act and our Diversity Inclusion Action Councils (DIAC) are associate led groups that seek to foster inclusion through cultural awareness, engagement and appreciation of diversity. We are Stronger, Together!

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.