Supervisor, Early Intervention Hoarding Services – Temporary Full-Time

VHA Home HealthCare; La Tuque; On-site; CAD 53,000 - 66,000; Full time

Benefits offered by this job

Benefits & pension

Education & development

Mentorship & support

Career development

Employee assistance

Job summary

VHA Home HealthCare seeks a Supervisor for Early Intervention Hoarding Services to lead a team of volunteers and coaches, oversee referrals, and ensure care plans meet client needs in the community. The role involves training, scheduling, and quality initiatives while maintaining confidentiality and alignment with policies.

The position is full-time and temporary through June 11, 2027, requiring travel across Toronto area and strong documentation skills.

Qualifications

• Minimum 3–5 years of experience with mental health populations, hoarding focus.
• 1–3 years of supervisory experience preferred; knowledge of trauma-informed care.
• Experience providing case coordination and in home/community settings.
• Excellent grant writing and data reporting skills.

Responsibilities

• Oversee volunteers and hoarding coaches; supervise care plans and referrals.
• Conduct initial home assessments and tailor care plans with clients.
• Schedule, assign, and monitor short-term case management for active clients.
• Input client data and documentation in electronic systems; support outreach and marketing.

Skills

Supervisory experience

Mental health support

Trauma-informed care

Client assessment

Education

BSW or equivalent

Job description

VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home. Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, The freedom and flexibility can’t be beat. Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us I love the inclusive culture. I feel welcome and at home. View more comments from our clients and their family members.

Pay Range Base Salary: $53,000.00-$66,000.00 (commensurate with experience)

Supervisor for Early Intervention Hoarding Services

This is a temporary, full-time position ending June 11, 2027. Reporting to the Senior Manager, Responsive Community Care, you will oversee a team of volunteers and paid coach(es) that support vulnerable clients with hoarding challenges that put their independent living situation at risk. The main areas of focus for the Supervisor include training and supervising their team; receiving and processing referrals from community members, service providers, and family members; conducting initial home assessments with all clients and collaboratively customizing care plans; assigning, scheduling, and short-term case management for clients active with program, supporting and monitoring a team of volunteers and hoarding support coach(es); responding to inquiries regarding VHA Services and providing information and referrals. The Supervisor will also participate in VHA services and quality initiatives and ensure all activities conducted within the policies, procedures and standards of confidentiality of VHA.

Key Areas of Accountability

• Receives inquiries for service and conducts initial visits with clients to determine eligibility and collaboratively establish care plan.
• Conducts Field Supervision on all clients receiving services and collaboratively supports with Support Group Facilitation.
• Supervises, supports and guides Hoarding Coaches and Hoarding Support Volunteers.
• Contributes to community support teams and service effectiveness.
• Provides program support and administration, including inputting all client data, information relating to scheduling, client care plans, changes to service, and other relevant documentation on electronic client database streams, amongst other items.
• Supports service outreach development and marketing.

Required Qualifications

• A BSW Degree or Social Service Worker Certificate, Psychology, Addictions and Mental Health or equivalent combination of education and experience.
• Minimum of 3-5 years of experience working with mental health client populations, specifically with hoarding tendencies.
• 1-3 years of Supervisory experience preferred, with knowledge of trauma-informed care and anti-oppressive practice.
• Experience providing case coordination to vulnerable adults with hoarding, mental health, and addictions challenges in home and community setting.
• Experience facilitating educational sessions, trainings, client support groups.
• Experience teaching and mentoring group of staff and/or volunteers.
• Experience with service navigation and identifying gaps in service to promote long-term sustainable outcomes.
• Experience supervising staff and volunteers within a unionized setting and working knowledge of relevant employment and health and safety legislation and collective agreements.
• Experience in program evaluation, including developing logic models, setting performance indicators, and analyzing outcomes to inform continuous improvement.
• Familiarity with reporting to funders and stakeholders using data-driven results to demonstrate impact.
• Excellent written skills and ability to write grant proposals, including needs assessments, project planning, and budget development.
• Travel in Toronto (North York, York, Scarborough, Etobicoke) is required; a valid driver’s license and access to a vehicle is preferred.
• Demonstrated strength in family and individual work and case management.
• Knowledge of community and health services and established contacts with other agencies.

Benefits and pension plan for permanent eligible employees

• Benefits and pension plan for permanent eligible employees
• Compensation for education and professional development
• VHA is a leading learning organization so we can provide you with comprehensive orientation and training at the start and throughout your career
• Mentorship and peer support
• Career development opportunities
• Employee and family assistance program
• Wellness resources
• Perks & discounts
• Staff & service provider events

Accommodation and VHA’s commitment to DEI

At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply.

In every role and at every level, we lead with purpose, build bonds that matter, and we’re passionate about providing spectacular care. VHA’s team is full of amazing people who are compassionate and committed to supporting one another and to making care better for our clients and families. - Kathryn Nichol, President and CEO, VHA Home HealthCare (VHA)

At VHA, we offer you opportunities to advance your career with an industry-recognized leader in care that truly values its clients and its people. Visit our Careers website for more details.

Internationally educated healthcare professionals have long been an important part of VHA’s workforce - hear from some of our staff and service providers about their experience.

Since 1925, VHA Home HealthCare has lent a helping hand to people in the community.

As a not-for-profit charitable organization, we support seniors, families, people with disabilities and those living with chronic or terminal illness to live as independently as possible.

With close to 3,000 staff and service providers - including personal support workers, nurses, rehabilitation professionals, home support workers and office support staff - we provide services 24 hours a day, seven days a week to clients in their home and the community.

At VHA, we’re passionate about the work we do, the impact we make, and about supporting our clients, communities, and each other.

So, if you’re passionate about serving others and making a difference, you belong at VHA.

A Life-Changing Opportunity Providing better care to our clients and their families is what fuels us. And today we’re at the forefront.

Through our community partnerships, innovation initiatives, and a focus on research and transformation, we are making an impact like never before.

To support you and your goals, there are a range of full-time, part-time and casual positions at VHA with varying schedules to meet our clients’ needs and your own.

We also try to give you an interesting mix of new and repeat clients so you can build relationships and enjoy variety.

We know that our team members can provide their best care when their own needs are being met.

Together, we are reimagining the future of health care.

Reimagine your career with VHA.