Supervisor – Department Manager

Canadian Tire Corporation, Ltd.; Chilliwack; On-site; CAD 45,000 - 60,000; Full time

Benefits offered by this job

Profit-sharing (conditions apply)

Employee discount

Diverse, inclusive and safe working环境

Job summary

Canadian Tire Stores in British Columbia seeks a Supervisory/Department Manager to lead a department, ensure excellent customer service, and drive retail execution that aligns with store standards. You report to the Store Manager and guide staff to achieve daily and seasonal goals.

The role emphasizes team coaching, performance feedback, and efficient scheduling in a dynamic retail environment with opportunities for growth and community involvement.

Qualifications

• : Minimum supervisory/managerial experience; customer-focused mindset.
• : Ability to work flexible shifts including days, evenings, weekends and holidays.
• : Strong communication and people management skills; mentor and motivate staff.
• : Comfortable with standing/walking and light lifting as part of daily tasks.
• : Experience in retail sales, store presentation, and operations is a plus.
• : Proficiency with cash registers and basic computer tasks.

Responsibilities

• : Foster a culture of excellent customer service.
• : Maintain the department's presentation to meet customer expectations.
• : Plan and manage daily/weekly departmental activities and seasonal changes.
• : Train, supervise, coach, and support team members.
• : Manage performance, give feedback, and recognize achievements.
• : Prepare work schedules within budget guidelines.
• : Assist in opening/closing store duties.
• : Help recruit and orient new employees.
• : Resolve customer and employee issues to maintain satisfaction.
• : Ensure Health and Safety regulations are followed.

Skills

Supervisory experience

Leadership

Customer service

Schedule management

Team coaching

Communication

Problem solving

Tools

Cash handling

Microsoft Office

Job description

Canadian Tire Stores encourage all applicants to verify job opportunities by visiting the official Canadian Tire careers website at canadiantirestores.ca before submitting personal information or applications.

Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada's most iconic and trusted companies? We're 100 years young and we need you!!

Job summary

As a member of the store's Management Team, the Supervisor/Department Manager is responsible for managing and leading the department by ensuring that the department operates efficiently with friendly and informed staff. Reporting to the Store Manager/General Manager, this role ensures customer satisfaction and retail execution that meets the performance expectations.

• An amazingly friendly team
• Continued career opportunities
• Profit-sharing (conditions apply)
• Employee discount
• Diverse, inclusive and safe working environment
• Work-life balance
• Flexible work hours
• Ongoing training and learning
• Scholarship opportunities
• Reward and recognition program
• Group benefit plan (conditions apply)
• On-site parking
• Public transportation nearby
• Free coffee
• Working for an employer that's involved in the community
• Working for a locally owned business
• And much more!!

Responsibilities

• Foster a culture that values excellent customer service.
• Maintain the quality of the department's presentation to ensure customer expectations are met.
• Plan and manage daily/weekly departmental activities, objectives and seasonal changeovers.
• Train, supervise, assist, coach, encourage, motivate, inspire and support team members in their departmental operations.
• Manage team members' performance, provide informal and constructive feedback, and recognize achievements and efforts.
• Prepare work schedules that meets business needs while working withing budget guidelines.
• Help with the store opening and closing responsibilities.
• Assist in selecting and orientating new employees.
• Resolve issues and conflicts while ensuring customer satisfaction and employee satisfaction.
• Ensure compliance with Health and Safety regulations.

Requirements / Skills

• Supervisory, leadership and/or managerial experience or relevant experience
• Ability to work shifts (days, evenings, week-ends and holidays)
• Approachable
• Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching
• Ability to plan, organize, communicate, delegate and follow up team's activities and projects
• Strong computer skills
• Ability to work in a fast-paced environment
• Ability to find solutions to problems, adapt and cope with challenging situations and make difficult decisions
• Ability to operate cash register (asset)
• Experience in retail sales, execution and operations (asset)

Vacancy Type:New

Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.