Store Supervisor

Canadian Tire; Blenheim; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Profit-sharing

Employee discount

Flexible work hours

Diversity and inclusion

Ongoing training

Scholarship opportunities

On-site parking

Public transportation nearby

Job summary

Canadian Tire in Blenheim, Ontario is seeking a Supervisory/Department Manager to lead a department with a focus on customer service and retail execution. You will report to the Store Manager and help drive daily operations, staff performance, and a positive shopping experience.

The role requires supervising staff, planning schedules, and maintaining department standards to meet business goals, with opportunities for training and career development within a family-oriented store environment.

Qualifications

• Supervisory/leadership experience or relevant managerial background.
• Ability to work in shifts including days, evenings, weekends, and holidays.
• Approachable and customer-focused demeanor.
• Ability to stand/walk up to 8 hours and lift/carry items as needed.
• Strong planning, organization and delegation skills.
• Clear communication and teamwork abilities.
• Experience with cash handling/point-of-sale systems is a plus.

Responsibilities

• Foster a culture of excellent customer service across the department.
• Maintain department presentation to meet customer expectations.
• Plan and manage daily/weekly activities and seasonal changes.
• Train, supervise, coach and motivate team members.
• Manage performance and provide constructive feedback.
• Prepare schedules within budget guidelines.
• Assist with opening and closing store responsibilities.
• Assist in orienting new employees.
• Resolve issues while ensuring customer and employee satisfaction.
• Ensure Health and Safety compliance.

Skills

Leadership

Shift work

Interpersonal skills

Physical stamina

Planning & organizing

Communication

Cash handling

Retail experience

Tools

POS/Cash register

Job description

Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada’s most iconic and trusted companies? We’re 100 years young and we need you!!

Job summary

As a member of the store’s Management Team, the Supervisor/Department Manager is responsible for managing and leading the department by ensuring that the department operates efficiently with friendly and informed staff. Reporting to the Store Manager/General Manager, this role ensures customer satisfaction and retail execution that meets the performance expectations.

Benefits

• An amazingly friendly team
• Continued career opportunities
• Profit-sharing (conditions apply)
• Employee discount
• Diverse, inclusive and safe working environment
• Work-life balance
• Flexible work hours
• Ongoing training and learning
• Scholarship opportunities
• Reward and recognition program
• Group benefit plan (conditions apply)
• On-site parking
• Public transportation nearby
• Free coffee
• Working for an employer that’s involved in the community
• Working for a locally owned business
• And much more!!

Responsibilities

• Foster a culture that values excellent customer service.
• Maintain the quality of the department’s presentation to ensure customer expectations are met.
• Plan and manage daily/weekly departmental activities, objectives and seasonal changeovers.
• Train, supervise, assist, coach, encourage, motivate, inspire and support team members in their departmental operations.
• Manage team members’ performance, provide informal and constructive feedback, and recognize achievements and efforts.
• Prepare work schedules that meets business needs while working withing budget guidelines.
• Help with the store opening and closing responsibilities.
• Assist in selecting and orientating new employees.
• Resolve issues and conflicts while ensuring customer satisfaction and employee satisfaction.
• Ensure compliance with Health and Safety regulations.

Requirements / Skills

• Supervisory, leadership and/or managerial experience or relevant experience
• Ability to work shifts (days, evenings, week-ends and holidays)
• Approachable
• Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching
• Ability to plan, organize, communicate, delegate and follow up team’s activities and projects
• Strong computer skills
• Ability to work in a fast-paced environment
• Ability to find solutions to problems, adapt and cope with challenging situations and make difficult decisions
• Ability to operate cash register (asset)
• Experience in retail sales, execution and operations (asset)

Our store is dedicated to promoting diversity, inclusion and belonging in the workplace by providing a work environment free from barriers where no one is denied opportunities for reasons unrelated to their abilities. We celebrate and welcome the diversity of all employees. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process.

Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.

Vacancy Type: New