Supervisor

Ontario Trillium Foundation; Toronto; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Fast paced work environment

Potential to grow

Job summary

Tim Hortons in Toronto is seeking a Supervisor to lead a fast-paced restaurant team and ensure guests receive exceptional service. You will coach a diverse staff, train crew members, and uphold Tim Hortons standards of quality and cleanliness in day-to-day operations.

The role emphasizes a strong team environment, effective communication, and inventory management to support smooth service and guest satisfaction.

Qualifications

• Experience in quick service industry preferred.
• Ability to train and coach a diverse team.
• Follows Tim Hortons standards and guidelines.

Responsibilities

• Manage the shift by ensuring your team has all the tools they need to succeed.
• Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow all operating guidelines for each piece of equipment.
• Recruit, train, and coach a diverse team to achieve and maintain Tim Hortons high standards of operation.
• Promote a respectful team environment and manage team members with open communication and understanding.
• Manage inventory and ordering.

Skills

Team leadership

Staff training

Customer service

Communication

Job description

Join our growing team! We are looking for a Supervisor!

As a Supervisor, you are an enthusiastic role model and motivate team members to deliver exceptional service for every guest, every time. You build positive relationships with a team of diverse members. As a passionate team leader, you believe in the importance of training team members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick service industry you take pride in supporting the Owner in the day-to-day operations of a fast paced restaurant.

In this position you will:

• Manage the shift by ensuring your team has all the tools they need to succeed
• Follow Tim Hortons standards and guidelines when preparing products for our guests as well as follow all operating guidelines for each piece of equipment
• Recruit, train, and coach a diverse team to achieve and maintain Tim Hortons high standards of operation
• Promote a respectful team environment and manage team members with open communication and understanding
• Manage inventory and ordering

Why work for us?

• Fast paced work environment
• Potential to grow

Company Information

In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbits® in the years since. Over the last 55 years, Tim Hortons has captured the hearts and taste buds of Canadians and has become synonymous with serving Canada's favourite coffee. Tim Hortons is Canada's largest restaurant chain operating in the quick service industry with nearly 4,000 restaurants across the country. More than a coffee and bake shop, Tim Hortons is part of the Canadian fabric and guests can enjoy hot and cold specialty beverages - including lattes, cappuccinos and espressos, teas and our famous Iced Capps® - alongside delicious breakfast, sandwiches, wraps, soups and more.

By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.