Supervisor

Alberta Health Services; Fairview; On-site; CAD 38,000 - 65,000; Full time

Job summary

Alberta Health Services is seeking an enthusiastic PFS Supervisor at Fairview Health Complex to lead front-line staff and ensure patients receive meals aligned with clinical nutrition guidelines. You will promote quality improvement, partner with dietitians and care teams, and drive staff development within Patient Food Services, with opportunities for growth within Food Services Management.

This role requires strong communication, organization, and the ability to manage competing priorities

Qualifications

• Post-secondary degree/diploma in Nutrition and/or Food Service Management.
• Minimum 3 years' experience in a Food Services management role.
• Proficiency with Microsoft Outlook, Excel & Word.

Responsibilities

• Promotes quality improvement and staff engagement in problem solving.
• Site liaison with administration and patient care regarding Patient Food Services.

Education

Post-secondary degree in Nutrition or Food Service Management

Tools

Microsoft Outlook

Microsoft Excel

Microsoft Word

Job description

Your Opportunity

Alberta Health Services is looking for an enthusiastic, client-focused leader who has a passion for customer service and strong knowledge of diets for the Patient Food Services (PFS) department at Fairview & Grimshaw Health Centre. The PFS Supervisor provides direction to front-line workers (Administrative Supports, Food Service Workers) and ensures patients receive the meals required to promote good health. You will be integrated as part of a dynamic team that includes other PFS Supervisors, Managers, Dietitians and other health care professionals. Key competencies required for this role include ability to foster, build and maintain positive relationships with internal and external stakeholders to achieve organizational goals. Leadership skills, including demonstrated ability and comfort with decision making, coaching and teaching, and the ability to inspire and build confidence in staff. Demonstrated ability to implement change and handle competing priorities with minimal supervision. The Supervisor position is an introduction to the operations management stream and could lead to other opportunities within Food Services Management.

Description

Promotes quality improvement and staff engagement in operational problem solving. Key contact to site administration and patient care for matters relating to Patient Food Services. Site compliance to guidelines, standards, and regulatory directives. Ensures safe work practice and conditions. Participates in the development and implementation of menus that are customized to meet local customer profiles, cost factors, labor productivity targets and standards set by NFS

• Classification: Supervisor
• Union: Exempt
• Unit and Program: Patient Food Services, NFLES
• Primary Location: Fairview Health Complex
• Location Details: As Per Location
• Negotiable Location: Within North Zone
• Employee Class: Regular Full Time
• FTE: 1.00
• Posting End Date: 31-AUG-2026
• Date Available: 14-SEP-2026
• Hours per Shift: 7.75
• Length of Shift in weeks: 2
• Shifts per cycle: 10
• Shift Pattern: Days
• Days Off: Saturday/Sunday
• Minimum Salary: $27.28
• Maximum Salary: $46.87
• Vehicle Requirement: Driver's License, Vehicle Required

Required Qualifications

Post-secondary degree, diploma or certificate in Nutrition and/or Food Service Management. Minimum of 3 years' experience in a Food Services management role. Note: A combination of relevant education and experience may be considered. Knowledge and operation of Microsoft Outlook, Excel & Word.

Additional Required Qualifications

Effective communicator with strong organizational skills, customer focused orientation and commitment to providing quality service. Strong interpersonal skills and exceptional verbal and written communications skills.

Preferred Qualifications

Leadership experience in an organization of significant size, complexity, and diversity. Experience in a hospital or long-term care setting. Completion of food sanitation and hygiene certification. Experience supervising in a unionized workforce. Experience leading projects and organizational initiatives. Experience with process improvement and change management methodologies (i.e. Prosci, lean six sigma). Experience with: ESP, Connect Care, CBORD, Formula Calculator, Microsoft Teams.