Reservations Manager - Full Time

Chop Steakhouse & Bar; Halifax; On-site; CAD 45,000 - 65,000; Full time

Job summary

Northland Properties is seeking a shift leader in a full-service restaurant environment in Halifax. You will work closely with the Events Manager and support daytime operations with early mornings, typically 7am–3pm.

The role emphasizes guest satisfaction, team development, and leadership presence across shifts. Join a company that trains, mentors, and develops leaders for career growth within Canada and the USA.

Qualifications

• Leadership experience in hospitality settings is preferred.
• Strong guest service orientation and communication skills.
• Ability to motivate and develop a team in a fast-paced environment.

Responsibilities

• Actively lead shifts, in support of senior leadership team and budget goals.
• Ensure complete guest satisfaction and guest connection throughout each shift.
• Contribute to positive team morale and support on-shift staff.
• Handle guest concerns with a proactive, service-minded approach.
• Demonstrate energy, positivity, and inclusivity in daily operations.
• Support diversity and inclusion within the team.

Skills

Leadership

Guest focus

Team motivation

Diversity inclusion

Job description

This position will be primarily responsible for managing reservations, working alongside our Events Manager and supporting shifts during the day. This position does require early mornings and the successful candidate can expect to work most days from 7am-3pm.

Our people are the heart and soul of our business, and we are on the hunt for talented, driven, and caring individuals to become a part of our Leadership Team. Whether you are looking to gain and practice valuable leadership skills or take the next step to learn more about business management, we are here to train, mentor and develop you further into your career, while supporting your life goals.

Our restaurants are industry leaders in team development and offer unique opportunities for personal growth, regardless of where you are at in your career. You will be sure to make meaningful, career-enhancing connections and lifelong friends along the way.

Our menu, continuously developed by our Executive Chef, features globally inspired flavors and fresh, high quality ingredients. Our passion for the culinary arts and hospitality is evident in our menu, but also in our teams. Both our culinary and front of house staff members are made of people who work to make memorable experiences for our guests, from handcrafted dishes to flawless table service, focused on excellence in every detail.

Key Responsibilities

• Actively lead shifts, in support of senior leadership team members while helping to manage budgetary goals
• Ensure complete guest satisfaction and guest connection throughout each shift
• Contribute to a positive team morale through contests and supporting team members on shift
• Handle guest concerns and compliments Desire to develop and motivate the people around you to always be their best
• Energetic and positive
• Committed to being inclusive and embracing diversity
• Previous restaurant leadership experience considered an asset

Key Requirements

• Previous serving experience in a full-service restaurant or bar
• Hospitality driven towards guests and team members

Opportunities

With our company, you will have the chance to:

• Gain valuable leadership skills and experience
• Grow your career in our rapidly expanding company
• Cultivate your own development by working with senior leaders
• Attend leadership development seminars and conferences
• Learn about opportunities for taking part in new restaurant opens across Canada and the USA