Supervisor

Canadian Tire; Brampton; On-site; CAD 33,000 - 47,000; Full time

Benefits offered by this job

Comprehensive benefits

Retirement programs

Performance incentives

Continuing education programs

Career growth opportunities

Product discounts

Mental health benefits

Job summary

Canadian Tire is seeking a Supervisor for its AJ Billes Distribution Centre in Brampton, ON. You will lead a team of frontline employees to safely achieve operational, productivity, quality, and customer service objectives in a fast-paced distribution environment.

You will coach staff, use data to guide decisions, and drive continuous improvement while coordinating resources across departments to hit daily goals.

Qualifications

• Minimum 3 years of experience in a distribution, warehouse, retail distribution, manufacturing, or logistics environment.
• Experience leading frontline teams in a fast-paced operation.
• Strong understanding of safety practices and operational processes; commitment to safety excellence with a demonstrated safety record.
• Certified Designated Trainer (Train-the-Trainer certification), WHMIS/Chemical Handling certification, and TDG knowledge considered an asset.
• Strong analytical, decision-making, and problem-solving skills.
• Proven ability to build and maintain positive working relationships across teams.
• Experience reviewing and acting on performance metrics.
• Strong communication, coaching, and conflict resolution skills.
• Proficiency with Microsoft Office (Excel, Outlook, Teams)
• Experience with WMS, labour management systems, voice technology, RF technology, automation systems, DCCS or similar operational systems considered an asset.
• Ability to work full-time 3:45 PM – 1:45 AM, Crew 4.

Responsibilities

• Manage workflow, staffing, labour allocation, and operational priorities; lead daily execution of shift plans to achieve productivity, quality, and service objectives
• Serve as key holder, responsible for security of the facility; assist in areas relating to loss prevention, security, and safety controls
• Play a key role in assisting with Health & Safety initiatives by ensuring all members adhere to proper safety procedures and protocols
• Provide regular coaching and guidance to all team members pertaining to work expectations, accountability, development, and deliverables
• Utilize data and reporting tools to drive informed decisions
• Conduct annual performance evaluations in accordance with demonstrated work deliverables and behaviours; set objectives for team members aligned with business objectives
• Motivate and mentor coaches, designated trainers, and team members
• Coordinate resources across departments to support building-wide operational goals

Skills

Frontline team leadership

Safety awareness

Communication & coaching

Analytical thinking

Performance management

Conflict resolution

Relationship building

Problem solving

Data-driven decision making

Team motivation

Tools

Microsoft Excel

Microsoft Outlook

Microsoft Teams

WMS systems

Labour management systems

RF technology

Voice technology

Automation systems

DCCS

Job description

The Supervisor is responsible for leading a team of frontline employees to safely achieve operational, productivity, quality, and customer service objectives within a fast-paced distribution environment at Canadian Tire's AJ Billes Distribution Centre in Brampton, ON. As the primary communication link between frontline employees and management, the Supervisor ensures effective execution of daily operating plans, provides coaching and performance feedback, and supports continuous improvement initiatives.

Responsibilities

• Manage workflow, staffing, labour allocation, and operational priorities; lead daily execution of shift plans to achieve productivity, quality, and service objectives
• Serve as key holder, responsible for security of the facility; assist in areas relating to loss prevention, security, and safety controls
• Play a key role in assisting with Health & Safety initiatives by ensuring all members adhere to proper safety procedures and protocols
• Provide regular coaching and guidance to all team members pertaining to work expectations, accountability, development, and deliverables
• Utilize data and reporting tools to drive informed decisions
• Conduct annual performance evaluations in accordance with demonstrated work deliverables and behaviours; set objectives for team members aligned with business objectives
• Motivate and mentor coaches, designated trainers, and team members
• Coordinate resources across departments to support building-wide operational goals

Requirements

• Minimum 3 years of experience in a distribution, warehouse, retail distribution, manufacturing, or logistics environment
• Experience leading frontline teams in a fast-paced operation
• Strong understanding of safety practices and operational processes; commitment to safety excellence with a demonstrated safety record
• Certified Designated Trainer (Train-the-Trainer certification), WHMIS/Chemical Handling certification, and TDG knowledge considered an asset
• Strong analytical, decision-making, and problem-solving skills
• Proven ability to build and maintain positive working relationships across teams
• Experience reviewing and acting on performance metrics
• Strong communication, coaching, and conflict resolution skills
• Proficiency with Microsoft Office (Excel, Outlook, Teams)
• Experience with WMS, labour management systems, voice technology, RF technology, automation systems, DCCS or similar operational systems considered an asset
• Ability to work full-time 3:45 PM – 1:45 AM, Crew 4

Compensation & Benefits

Hourly rate starts at $29.00 with annual step progression. Comprehensive benefits and retirement programs, performance incentives, continuing education programs, career growth opportunities, product discounts, and mental health benefits of $5,000 per year for eligible employees and their families.

Minimum 3 years of experience in distribution, warehouse, retail distribution, manufacturing, or logistics; experience leading frontline teams; strong safety knowledge; proficiency with Microsoft Office; experience with WMS or similar systems an asset