Superviseur Exploitation (Entretien & Sécurité) / Operations Supervisor (Maintenance & Security)

Jones Lang LaSalle Incorporated; Montreal; On-site; CAD 60,000 - 90,000; Full time

Job summary

Join a forward-thinking company as an Operations Supervisor, where you will oversee maintenance and security operations across multiple properties in Montreal. This exciting role involves managing service contracts, ensuring compliance with health regulations, and leading a dynamic team to deliver exceptional service. The ideal candidate will have a college diploma in property management or equivalent experience, along with strong leadership and problem-solving skills. If you thrive in a fast-paced environment and are passionate about delivering quality service, this opportunity is perfect for you.

Qualifications

• 3-5 years of experience in contract and personnel management.
• Knowledge of mechanical, electrical, and architectural plans.

Responsibilities

• Manage service contracts and oversee maintenance and security teams.
• Ensure compliance with health and safety regulations.
• Prepare annual operating and capital budgets.

Skills

Leadership Skills

Problem-Solving Skills

Customer Service Skills

Bilingual (French and English)

Education

College Diploma in Property Management

Equivalent Experience (3-5 years)

Job description

Job Description for Operations Supervisor (Maintenance & Security)

Company Overview

JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades, or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Position: Operations Supervisor (Maintenance & Security)

Location: On-site – Montreal, QC

Responsibilities

1. Support the Manager, Operations in managing the Galeries d'Anjou, Place d'Anjou, and Centre Jean-Talon buildings, focusing on security and maintenance.
2. Manage service contracts, oversee teams, and maintain relationships with retailers and tenants to ensure high-quality service.
3. Participate in negotiating and implementing maintenance, safety, and fire prevention contracts.
4. Assist with follow-ups and corrective actions based on inspections and insurer recommendations.
5. Manage environmental programs, Health and Safety committees, and insurance claims.
6. Ensure compliance with health and safety regulations during work activities.
7. Supervise security service quality and follow up on incident reports.
8. Participate in contract negotiations and oversee their execution.
9. Supervise inspections and follow up on fire alarm, sprinkler, and PIV systems.
10. Contribute to operational budget development and monitor expenditures.
11. Coordinate development projects and maintenance work at tenants' premises, acting as liaison with contractors and tenants.
12. Support superiors during special projects and respond to emergency calls outside working hours.
13. Prepare annual operating and capital budgets and develop five-year investment plans.
14. Make decisions during emergencies to ensure safety and respond to tenant complaints, ensuring service quality.

Qualifications

• College diploma in property management or equivalent experience (3-5 years).
• Experience in contract and personnel management.
• Experience in building maintenance and security.
• Knowledge of mechanical, electrical, and architectural plans.
• Leadership and problem-solving skills.
• Excellent customer service skills and ability to work effectively in a dynamic environment.
• Availability to respond to urgent requests outside of regular hours, including weekends.
• Bilingual in French and English.